Senior IT Business Analyst
Apply NowCompany: Expro International Group
Location: Houston, MN 55943
Description:
We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.
We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.
Our rich history is built on decades of experience, teamwork and outstanding performance... and our future is built on people like you!
Overall Purpose of the Job
Serve as a liaison between Business Operations and Information Technology (IT) to provide value-added business solutions to meet organization needs. This person should have extensive knowledge of Salesforce. They will have a proven ability to influence and collaborate across all levels of the company.
Key Activities and Accountabilities
The role is expected to:
Prioritize and manage the pipeline of IT enabled business projects that enhance the ability of Sales and Operations to service our customers and add bottom line value to the organization.
Manage the relationships between IT and business function departments - prioritizing business needs and technical changes.
Build, implement and deliver technical solutions and support strategies relating to each functional area.
Facilitate planning sessions with business partners to create and implement process improvement.
Develop, facilitate and execute Testing and Integration plans.
Gather requirements using interviews, document analysis, workshops, discussions, use cases, and other methods.
Analyze and communicate stakeholder needs by translating business requirements into software solutions.
Analyze business processes and recommend solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
Collaborate with Business Managers, internal and external stakeholders to analyze business and user needs and to deliver necessary documentation (use cases, user stories, functional requirements specifications, UI designs, mockups, workflows, etc.)
Manage and lead delivery of technical solutions as well as process improvements.
Manage vendor relationships for updates, enhancements, new functionality, etc.
Provide support for development and test teams during testing cycles.
Provide end user support and train users on newly delivered functionality.
Create and edit configurations and integrations to support Operations business processes.
Upgrading and configuring Salesforce systems for optimized performance.
Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
Building custom reports and dashboards
Evaluating and installing Salesforce releases as well as providing training and support.
Manage and support additional applications running on the Salesforce platform (FieldFX, XaitPorter, Domo, etc)
Job Knowledge and Qualifications
Education and Experience
Bachelor's degree in business, Information Technology, or equivalent experience
Oil and Gas Service or related experience is preferred. Familiarity with businesses delivering products and services to rig sites globally.
A minimum of 3 to 5 years' experience with the Salesforce system is required.
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization.
Certifications and Licenses
Salesforce certifications preferred
Languages and Communication Skills
Must be able to read, write and speak English fluently. Additional language fluency is a plus.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write reports, business correspondence, and procedure manuals.
Ability to read, analyze, and interpret technical procedures, and effectively communicate information to diverse groups.
Other Skills/Experience
Demonstrated success in leading, supervising, managing and developing IT managers, senior staff and high performance teams.
Ability to develop short and long-range project planning, and effectively communicate information to diverse work groups.
Experience in strategic planning and execution.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists and deliver technical solutions to business problems.
Significant experience managing IT enabled business projects through all stages of the project lifecycle.
Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
Able to work collaboratively with both business leaders and other information technology teams to deliver technology solutions.
Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
Experienced in supporting a large client base in a global organization
Travel Requirements:
Travel will occasionally be required to both domestic and international. This travel will likely be less than 20 percent of the time.
Pre-employment screening:
Satisfactory results of pre-employment screenings (ie background check, drug/alcohol test).
At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.
Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently. Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.
The only way to apply for a job at Expro is on our website. For more information around safe recruitment and how we recruit please visit our website at https://www.expro.com/careers/how-we-recruit/safe-recruitment
To apply for this opportunity please click on the 'Apply' button.
Find us at the following
We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.
Our rich history is built on decades of experience, teamwork and outstanding performance... and our future is built on people like you!
Overall Purpose of the Job
Serve as a liaison between Business Operations and Information Technology (IT) to provide value-added business solutions to meet organization needs. This person should have extensive knowledge of Salesforce. They will have a proven ability to influence and collaborate across all levels of the company.
Key Activities and Accountabilities
The role is expected to:
Prioritize and manage the pipeline of IT enabled business projects that enhance the ability of Sales and Operations to service our customers and add bottom line value to the organization.
Manage the relationships between IT and business function departments - prioritizing business needs and technical changes.
Build, implement and deliver technical solutions and support strategies relating to each functional area.
Facilitate planning sessions with business partners to create and implement process improvement.
Develop, facilitate and execute Testing and Integration plans.
Gather requirements using interviews, document analysis, workshops, discussions, use cases, and other methods.
Analyze and communicate stakeholder needs by translating business requirements into software solutions.
Analyze business processes and recommend solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
Collaborate with Business Managers, internal and external stakeholders to analyze business and user needs and to deliver necessary documentation (use cases, user stories, functional requirements specifications, UI designs, mockups, workflows, etc.)
Manage and lead delivery of technical solutions as well as process improvements.
Manage vendor relationships for updates, enhancements, new functionality, etc.
Provide support for development and test teams during testing cycles.
Provide end user support and train users on newly delivered functionality.
Create and edit configurations and integrations to support Operations business processes.
Upgrading and configuring Salesforce systems for optimized performance.
Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
Building custom reports and dashboards
Evaluating and installing Salesforce releases as well as providing training and support.
Manage and support additional applications running on the Salesforce platform (FieldFX, XaitPorter, Domo, etc)
Job Knowledge and Qualifications
Education and Experience
Bachelor's degree in business, Information Technology, or equivalent experience
Oil and Gas Service or related experience is preferred. Familiarity with businesses delivering products and services to rig sites globally.
A minimum of 3 to 5 years' experience with the Salesforce system is required.
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization.
Certifications and Licenses
Salesforce certifications preferred
Languages and Communication Skills
Must be able to read, write and speak English fluently. Additional language fluency is a plus.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write reports, business correspondence, and procedure manuals.
Ability to read, analyze, and interpret technical procedures, and effectively communicate information to diverse groups.
Other Skills/Experience
Demonstrated success in leading, supervising, managing and developing IT managers, senior staff and high performance teams.
Ability to develop short and long-range project planning, and effectively communicate information to diverse work groups.
Experience in strategic planning and execution.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists and deliver technical solutions to business problems.
Significant experience managing IT enabled business projects through all stages of the project lifecycle.
Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
Able to work collaboratively with both business leaders and other information technology teams to deliver technology solutions.
Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
Experienced in supporting a large client base in a global organization
Travel Requirements:
Travel will occasionally be required to both domestic and international. This travel will likely be less than 20 percent of the time.
Pre-employment screening:
Satisfactory results of pre-employment screenings (ie background check, drug/alcohol test).
At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.
Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently. Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.
The only way to apply for a job at Expro is on our website. For more information around safe recruitment and how we recruit please visit our website at https://www.expro.com/careers/how-we-recruit/safe-recruitment
To apply for this opportunity please click on the 'Apply' button.
Find us at the following