Quality Manager

Position Summary:

The Quality Manager is responsible for developing and implementing quality assurance policies and systems, monitoring quality assurance processes, and ensuring that quality standards are met.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• Executes and implements the administration of quality assurance control policies and practices in accordance with stated company objectives and American Society and Testing Materials (ASTM), American Bureau of Shipping (ABS) and American Society of Mechanical Engineers (ASME) standards.
• Implements the internal quality program and interfaces with vendors, suppliers and customers on quality issues.
• Assesses the quality of material delivered by vendors.
• Manages corrective action program, performs corrective actions for quality related problems internally and for external customers.
• Serves as management's representative for quality and environmental reporting purposes.
• Serves as management's representative for government contractors and sub-contractors' audits, and prepares and submits corrective action reports to resolve defective audit findings.
• Maintains a high level of interaction with Operations, Purchasing and Sales to ensure that quality standards are properly executed.
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; prepares and completes action plans; implements production, productivity and quality standards; identifies and resolves problems; completes audits, determines system improvements and implements change.
• Executes and maintains a strong quality assurance culture. Collaborates with managers to identify quality concerns.
• Meets or exceeds quality assurance financial objectives by estimating requirements, analyzing variances and initiating corrective actions.
• Develops quality assurance plans by conducting hazard analysis, identifying critical control points and preventive measure, establishing critical limits, monitoring procedures, corrective actions and verification procedures and monitoring inventory levels.
• Validates quality processes by establishing product specifications and quality attributes, measures production, documents evidence and determines operational and performance qualification, writes and revises quality procedures as required.
• Establishes and maintains department records and reports. Participates in administrative meetings as required.
• Maintains and improves product quality by completing product, system, compliance and surveillance audits; investigates customer complaints; collaborates with other departments (production, sales and purchasing) as needed.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, corrective actions and re-validations.
• Establishes programs to educate, train and update personnel on quality control procedures; develops and maintains a quality control manual.
• Forges relationships with department managers and supervisors and hourly employees.
• Adheres to the Reliance Steel and Aluminum's Code of Conduct as well as employee confidentiality requirements.
• Performs projects as assigned by the General Manager.
• May travel to other plants to perform duties as assigned.

Position Qualifications:

• Bachelor Degree in Industrial Quality Management, and/or Masters of Metallurgical Engineering or Chemical Engineering
• Minimum of 5 -7 years of related experience as a Quality Assurance Manager in a manufacturing/industrial plant is required.
• Military processing experience is preferred.
• Minimum of 5 years of quality management experience in the carbon steel industry
• Must possess the ability to analyze, troubleshoot and perform inspections on carbon steel products daily.
• Ability to examine and re-engineer operations, procedures and assist with the development of new initiatives.
• Ability to read English (to review and comprehend quality assurance reports, schematics/blueprints, quality procedures and policy manuals).
• Must possess basic math skills to measure, calibrate and calculate specifications for quality testing procedures.
• Ability to use specialized tools and machinery to test products.
• Ability to travel overnight.
• Must possess proven leadership and business acumen skills.
• Ability to lead and implement material production, related quality processes (ISO and QS Standards) and quality control.
• Ability to supervise and train staff as needed.
• Must have the ability to handle multiple projects and meet deadlines.
• Must have the ability to work with all levels of management and develop critical working relationships
• Must have the ability to communicate oral & written effectively.
• Must have a professional demeanor and ability to communicate with all personnel to foster a success-oriented, deadline driven organization.
• Ability to demonstrate professionalism & diplomacy at all times.
• Must have the ability to make timely and sound decisions using good judgment.
• Must have strong organizational, planning, problem-solving and analytical skills.
• Must possess flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Must have a high level of proficiency with Microsoft Office Products