VP, Product

VP, Product

Enlace Health delivers the only end-to-end solution that solves the infrastructure challenges driving today's unsustainable healthcare system. Connecting payers, providers, and patients, Enlace empowers any type of healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when the Triple Aim optimization is truly realized.

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the VP, Product, you will be responsible to lead, design, and execute upon our product roadmap and strategy, enabling us to achieve our mission of delivering sustainable healthcare. This role is a critical member of our team and will be depended upon to ensure the performance, strategy, and alignment of Enlace's product portfolio align with our corporate vision and strategic plan.

Success Metrics:

In 3 months:

• Develop a comprehensive understanding of Enlace Health's platform, services, customer base, and market dynamics, including key trends and regulatory factors influencing value-based care.
• Assess and begin optimizing the product development lifecycle, identifying and implementing improvements in collaboration with Technology, Client Success, and other departments.
• Establish strong working relationships with key internal stakeholders, ensuring alignment on product strategy and immediate priorities.

In 6 months:

• Deliver a detailed 24-month product roadmap that clearly outlines strategic priorities, including milestones, expected ROI, and market penetration targets. Ensure the roadmap aligns with company goals and market needs.
• Become a recognized subject matter expert (SME) in risk-based value-based care (VBC) products, contributing thought leadership to internal teams and engaging with customers and industry leaders.
• Establish a proactive customer and market engagement program to capture insights, feedback, and pain points, helping to shape the product roadmap and refine offerings.
• Strengthen collaboration between Product, Sales, Marketing, and Engineering, ensuring clear communication and alignment around product priorities, features, and go-to-market strategies.

In 12 months:

• Deliver at least one major product release or significant feature update that addresses key market demands in value-based care, meeting projected ROI and performance metrics.
• Achieve measurable improvements in customer satisfaction (e.g., NPS) and product adoption, with evidence of customers realizing tangible value from the product, leading to renewals and growth in engagement.
• Demonstrate product-driven revenue growth through new product features, partnerships, or expansions into new market segments, contributing to overall company growth.
• Have a structured product team capable of executing on the product vision, with clear performance goals and an empowered team culture. Continuously improve team productivity and morale.
• Achieve sustained product excellence, including improved customer satisfaction, increased revenue growth, and hitting margin targets.
• Ensure consistent and repeatable prioritization processes are in place.

Position Responsibilities:

• Drive the strategic product direction and execution of all product related activities, including establishing a product vision, driving product innovation, product development, customer-focused product design, and building a product organization.
• Lead, inspire, and develop a high-performing Product team while collaborating closely with other departments, including Technology and Client Success, to drive product innovation.
• Oversee the entire product development lifecycle, from ideation to launch, ensuring quality and timely execution
• Define product strategy and 1-3 year product roadmap, outlining specifically how concepts are turned into sustainable products at a sustainable ROI, determining product priorities and resource allocation to ensure efforts are focused on the most impactful work.
• Collaborate closely with Technology on the design of our data platform, and product design to transform customer and prospect needs into robust requirements.
• Partner cross-functionally with Client Success to help define our product voice, conducting market research to identify client needs, emerging trends and competitive landscapes.
• Develop and deliver sales training, sales collateral, product collateral, and other product assets.
• Define and track key performance indicators (KPIs) and metrics to assess product performance and identify areas for improvement.
• Identify strategic areas of new investment and generate budget models for product expansion.

Position Requirements:

• 10+ years of experience in a product leadership role in the healthcare technology industry.
• Experience in risk-based VBC and health plan contract management or analytics.
• Experience in advanced healthcare analytics including episodic grouping methodologies.
• Proven success designing and executing upon SaaS and/or PaaS product roadmaps.
• Extensive experience in product management, development and launch.
• Comfortable working in a high-pressure environment while maintaining attention to detail.
• Experience hiring and managing product managers and directors.
• Ability to articulate a clear and reproducible prioritization process.
• Expertise with growth strategy and data strategy.
• Proven track record of growing revenue through new-product execution.
• Ability to travel up to 10%.
• Experience collaborating effectively with a hybrid and/or fully remote team.

Position Perks:

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1740 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization's information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.