Senior Manager, Sales Engineering
Apply NowCompany: Axon
Location: Scottsdale, AZ 85254
Description:
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is the developer and manufacturer of digital evidence management software, conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital evidence management, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven leader who brings order to chaos, builds high performing team, and has the skills to redefine sales engineering for a dynamic organization. This individual will play an instrumental role in accelerating our presales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.
What You'll Do
Location: Remote
Benefits that Benefit You
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is the developer and manufacturer of digital evidence management software, conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital evidence management, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven leader who brings order to chaos, builds high performing team, and has the skills to redefine sales engineering for a dynamic organization. This individual will play an instrumental role in accelerating our presales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.
What You'll Do
Location: Remote
- Team Leadership
- Provide guidance, mentorship, and coaching to Sales Engineers
- Set team goals, track performance, and ensure team members are meeting targets
- Manage team resources, directing the team to focus on high impact activities and managing conflicting priorities
- Foster a positive and collaborative team environment
- Technical Proficiency:
- Product Knowledge: Ability to demonstrate an understanding of Axon's products and services and articulate their benefits, how they meet customer needs, and the problems they solve.
- Industry Knowledge: Strong understanding of the industry, inclusive of the competitive landscape, emerging trends, and customer pain points.
- Translate customer needs into technical solutions and proposals, providing feedback to the Product and Engineering organizations
- Pre-sales Skills:
- Demo and Presentation Skills: Skilled in giving product demonstrations and presentations to potential clients. Able to coach and mentor other SEs in improving demo and presentation skills.
- Discovery: Ability to successfully uncover customer pain points to map to Axon's product set.
- RFP/RFI Response: Aptitude in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) in a comprehensive and persuasive manner.
- Sales Acumen:
- Understanding of Sales Process: Possess a thorough understanding of the sales process and an ability to work closely with the sales team to help move deals forward, especially from a technical perspective.
- Negotiation Skills: Ability to negotiate and handle objections effectively during the sales process.
- Customer Focus:
- Empathy: Intimately understand the needs and pain points of potential customers and ability to tailor solutions to address those needs, especially the IT and technical persona.
- Problem-Solving: Intuitive identification and solving of customer challenges through technical solutions.
- Data Analysis: An understanding of data analytics and how to use data to inform sales strategy and decisions.
- 3+ years experience in Technical Sales or Sales Engineering Leadership
- Minimum of 5+ years of SE experience
- Minimum of 3+ years of SAAS experience
- Have held and managed a quota carrying team
- Extremely strong communicator (both oral & written)
- Demonstrated ability to lead, staff, coach, plan, forecast
- Ability to influence cross-functionally to achieve results
- Travel will be required. (up to 50%)
- Master's degree or MBA
- Background in Networking and Enterprise Software
- Knowledge of sales methodologies such as Challenger, MEDDIC, and/or SPIN
- Knowledge of security, ipsec, infosec, and methodologies
- Must have basic knowledge of computer hardware, operating systems, and storage devices
- Has successfully worked with and/or in a dispersed work force environment
- Experience with CRM technology and operational tracking with Salesforce.com
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.