QA Engineer

About ClosedLoop

Historically known as healthcares data science platform, ClosedLoop has now also begun to pioneer the use of generative AI to deliver personalized support to patients and providers. Witha passion for service and a thirst for revolution, we are dedicated to improving health and wellbeing for people everywhere. Through the use of innovative technology and compassionatesupport at every stage in patients journeys, we offer solutions for patients directly and formembers of their care team.

What sets us apart from the competition is our well-established reputation and history of innovation, excellence, and partnership. Competing in and winning the CMS AI HealthOutcomes Challenge in April 2021 put us on the map by surpassing 300 other contenders (IBM, Accenture, Deloitte, Merck, Mayo Clinic, etc.) to win the $1.6 million grand prize.

We welcomed 2024 with another milestone Our third consecutive year being named Best in KLAS for Healthcare AI. One of our industrys most prestigious honors, KLAS uses directcustomer experience and satisfaction data from interviews by KLAS Research to score healthcare technology companies.

Now on the precipice of more exciting accomplishments and discoveries yet to be realized, we will always be guided by a commitment to do good in order to positively impact the future ofHealthcare.

Were ready to help change the world. Are you? Come join us!

About the Team

Built and based in Austin, Texas, we are a team of Closers who are passionate about changing the future of healthcare. With numerous accolades in our trophy case, we have been repeatedly recognized by the Austin Business Journal as a Best Places to Work and Built In as a Best Startups for our culture and employee-centric programming.

We believe in empowering our teams to do their best work, offer generous employee benefits that include 100% paid medical insurance for employees and their dependents, flexible PTO,paid parental leave, 401k, and ongoing learning and team building opportunities. We believe that diverse teams are stronger teams and understand that building for the futureincludes embracing and honoring different backgrounds and experiences. Doing so creates the foundation for our ability to build systems that drive unbiased outcomes.

We strive to create a supportive team high in rigor, with a constant improvement mindset. We believe that teams high in trust innovate faster and better, collaborate more effectively, andlove their work more. If this sounds like a place where you can see yourself building for a future that transforms healthcare, wed love for you to join us!

About the Role

Were looking for aQA Engineerwho will be deeply involved in our product development process to ensure our features are well-tested before they reach our customers. Youll report to the VP of Engineering and you will work closely with engineers, designers, and product managers to understand product requirements, write and maintain test cases, and execute manual tests across a variety of devices. Additionally, youll help improve our automation testing efforts using modern frameworks like Playwright. If youre looking to contribute directly to the growth and success of our rapidly growing, young company, then this is the right place for you!

Job Responsibilities

• Collaborate with product and engineering teams to understand feature requirements and create comprehensive test plans.
• Write, maintain, and execute manual test cases across web and mobile platforms.
• Identify, document, and track bugs, working closely with developers to resolve issues.
• Improve and expand automated test coverage using frameworks like Playwright.
• Ensure regression testing is performed efficiently, reducing release risk.
• Contribute to defining and improving QA processes, ensuring scalability as the company grows.

Required Qualifications

• 3+ years of experience in software testing, with a focus on web and mobile applications.
• Strong understanding of testing methodologies, including functional, regression, and exploratory testing.
• Experience writing and executing test cases manually across different devices and browsers.
• Experience with Test Case management software such as xRay, TestRails, Qase.
• Hands-on experience with test automation tools (ideally Playwright, but similar frameworks are fine).
• Familiarity with CI/CD pipelines and how testing integrates into the release process.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work cross-functionally in a fast-paced environment.

Bonus Qualifications

• Familiarity with performance or security testing.
• Prior experience in a startup environment.
• Prior experience in healthcare or working with healthcare data.

The Fine Print:

• We have a strong preference for individuals based in our Austin, TX headquarters who are comfortable with our in-office work culture. We offer relocation assistance to new employees relocating to Austin.
• At this time, ClosedLoop is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.
• A few words on our approach to recruiting: We will never ask an applicant for sensitive or personal financial information during any stage of the recruitment process. We advise all applicants seeking employment with ClosedLoop to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing ClosedLoop should email hr@closedloop.ai