Program Evaluation and Data Manager*
Apply NowCompany: County of San Bernardino, CA
Location: San Bernardino, CA 92404
Description:
Salary : $86,028.80 - $118,289.60 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-04415(Analytical)-01
Department: Human Services-DAAS/Public Guardian
Opening Date: 04/12/2025
Closing Date: Continuous
The Job
The is recruiting for a Program Evaluation and Data Manager*, who will be responsible for the collection of department wide data for the purpose of driving department performance. This includes developing critical operation reports, identify data collection needs, compiling, and assessing data for high level analysis relative to caseloads and other critical areas, developing department strategic plans and corrective action plans, identifying performance goals, and outcomes, and monitoring metrics for the entire department.
There are currently vacancies in the San Bernardino and Yucca Valley offices.
District Managers perform the following duties: develop, implement and maintain regional program goals in support of the department's business plan and budget; ensure compliance with federal and state laws; evaluate and ensure quality and effectiveness of programs; identify and provide analysis of proposed regulations and impacts; and supervise through subordinate supervisors. District Managers also handle and resolve inquiries and complaints, and participate and provide leadership in joint planning activities with other agencies, departments, community organizations, etc.
*Official Title: Department of Aging and Adult Services District Manager
For more information regarding job duties, refer to the job description.
Review the job-specific Benefit Summary by following this link.
For additional Benefits details, please refer to the MOU.
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
- Medical and Dental: Family Coverage
- Vision: Employee Coverage
- Premium Subsidies to offset health costs
- Flexible Spending Account: Pre-tax account for qualified health care expenses
- Up to 4 weeks with accruable vacation with
cash-out option
- 80 hours of administrative leave
- 11 days accruable sick leave
- 15 paid holidays
- Perfect attendance leave
- Generous Pension
- Retirement reciprocity may be available!
- 457(b) Deferred compensation plan
- Retirement Medical Trust Fund
DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long Term Disability - Wellness Program
Commuter Services - Employee Discounts - Annual Tuition Reimbursement
CONDITIONS OF EMPLOYMENT
San Bernardino Location Assignment: Primary Office location in San Bernardino is located at 784 E. Hospitality Lane, San Bernardino, CA 92415.
Yucca Valley Location Assignment: Primary office location in Yucca Valley is located at 56357 Pima Trail, Yucca Valley, CA 92284. (Yucca Valley is approximately 75 miles from downtown San Bernardino.) This position will involve frequent travel between desert offices and overseeing a small team based in Needles, Yucca Valley, and Barstow, while also serving as a floater across other desert regions.
Background Investigation: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, and also may include drug and/or TB testing.
Travel: Frequent travel throughout the County will be required and may also include State-wide travel. Employees may be required to make provisions for transportation and to use personal vehicles (mileage reimbursement is available). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Education: A Bachelor's degree in behavioral/social science, business/public administration, or a closely related field.
-AND-
Experience: Two (2)years of experience supervising a unit of staff performing social worker duties OR program delivery duties in a human/social services agency. Qualifying experience MUST include one (1) year of professional-level administrative experience with primary responsibility for performing complex specialized data collection and analysis related to policies and processes that have organization-wide impact.
Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degree or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
Desired Qualifications
A Master's degree in a behavioral science and qualifying experience in a program primarily serving the elderly and adults with disabilities is highly desirable. The ideal candidate will have second-level supervisory or management experience, with strong analytical skills, an ability to evaluate operations from a macro perspective and possess project development experience. The ideal candidate will also have experience developing, coordinating and implementing new programs/policies and/or operational modifications or changes to existing programs in a large department/organization.
Selection Process
There will be a competitive evaluation of qualifications based on the information provided in the application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click details and instructions on how to request these points, please refer to the
For more important details, review the Applicant Information and County Employment Process
Management Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
INSTRUCTIONS: The information on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the employment history section of your application in order to ensure qualifications are properly considered.
02
WORK LOCATION: Indicate your ability and willingness to work in the following locations. (Select all that apply)
03
DATA COLLECTION AND ANALYSIS: Describe your experience with performing complex specialized data collection and analysis related to policies and processes that have organization wide impact. (Be sure to clearly reference jobs listed in your work experience section of the application where experience was obtained.) If you do not posses this type of experience, indicate "N/A".
04
EDUCATION: List the highest degree you have obtained and indicate the field of study. If you are within one (1) year of obtaining your Master's degree, indicate your field of study and list your estimated completion date.
05
MANAGEMENT/SUPERVISORY EXPERIENCE: List each job in which you functioned as a regular, ongoing supervisor or manager (not as backup in case of absence). Indicate the scope of your responsibilities for each job and describe the make-up of the staff you supervised. Make sure your experience is listed in the work history section of your application. If you do not possess this type of experience, indicate "N/A".
06
PROGRAM PLANNING AND POLICY DEVELOPMENT: Describe your experience in program operations, including development, implementation, and evaluation of programs; overseeing the agency's budget and management of its fiscal operations, which includes developing budget justification, performing financial analysis of programs and business operations. Be specific as to your level of responsibility in these areas. If you do not possess this type of experience, indicate "N/A".
07
PROGRAM EVALUATION, POLICY PLANNING AND DEVELOPMENT: Describe your experience in program evaluation, policy planning and development. Include experience in assessing needs, identifying error trends, reviewing business practices, conducting analyses, and coordinating/implementing corrective action, changes, new programs, services, policies or procedures. Be specific as to your level of responsibility in these areas (primary responsibility, assisted, participated, etc.) If you do not possess this type of experience, indicate "N/A".
08
COLLABORATION/PUBLIC RELATIONS: Describe your participation in professional committees and/or work groups on behalf of an agency, consumers or the community. Indicate the mission or goal of the committees, agencies represented/involved and the outcome. If you do not possess this type of experience, indicate "N/A".
09
AGING AND ADULT SERVICES: Describe your experience in providing services to the elderly and adults with disabilities, particularly in Older American Act programs, Adult Protective Services (APS), and In-Home Support Services (IHSS) program. If none indicate "N/A".
10
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
11
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
12
Applicant's Acknowledgement - Application complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
Required Question
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-04415(Analytical)-01
Department: Human Services-DAAS/Public Guardian
Opening Date: 04/12/2025
Closing Date: Continuous
The Job
The is recruiting for a Program Evaluation and Data Manager*, who will be responsible for the collection of department wide data for the purpose of driving department performance. This includes developing critical operation reports, identify data collection needs, compiling, and assessing data for high level analysis relative to caseloads and other critical areas, developing department strategic plans and corrective action plans, identifying performance goals, and outcomes, and monitoring metrics for the entire department.
There are currently vacancies in the San Bernardino and Yucca Valley offices.
District Managers perform the following duties: develop, implement and maintain regional program goals in support of the department's business plan and budget; ensure compliance with federal and state laws; evaluate and ensure quality and effectiveness of programs; identify and provide analysis of proposed regulations and impacts; and supervise through subordinate supervisors. District Managers also handle and resolve inquiries and complaints, and participate and provide leadership in joint planning activities with other agencies, departments, community organizations, etc.
*Official Title: Department of Aging and Adult Services District Manager
For more information regarding job duties, refer to the job description.
Review the job-specific Benefit Summary by following this link.
For additional Benefits details, please refer to the MOU.
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
- Medical and Dental: Family Coverage
- Vision: Employee Coverage
- Premium Subsidies to offset health costs
- Flexible Spending Account: Pre-tax account for qualified health care expenses
- Up to 4 weeks with accruable vacation with
cash-out option
- 80 hours of administrative leave
- 11 days accruable sick leave
- 15 paid holidays
- Perfect attendance leave
- Generous Pension
- Retirement reciprocity may be available!
- 457(b) Deferred compensation plan
- Retirement Medical Trust Fund
DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long Term Disability - Wellness Program
Commuter Services - Employee Discounts - Annual Tuition Reimbursement
CONDITIONS OF EMPLOYMENT
San Bernardino Location Assignment: Primary Office location in San Bernardino is located at 784 E. Hospitality Lane, San Bernardino, CA 92415.
Yucca Valley Location Assignment: Primary office location in Yucca Valley is located at 56357 Pima Trail, Yucca Valley, CA 92284. (Yucca Valley is approximately 75 miles from downtown San Bernardino.) This position will involve frequent travel between desert offices and overseeing a small team based in Needles, Yucca Valley, and Barstow, while also serving as a floater across other desert regions.
Background Investigation: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, and also may include drug and/or TB testing.
Travel: Frequent travel throughout the County will be required and may also include State-wide travel. Employees may be required to make provisions for transportation and to use personal vehicles (mileage reimbursement is available). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Education: A Bachelor's degree in behavioral/social science, business/public administration, or a closely related field.
-AND-
Experience: Two (2)years of experience supervising a unit of staff performing social worker duties OR program delivery duties in a human/social services agency. Qualifying experience MUST include one (1) year of professional-level administrative experience with primary responsibility for performing complex specialized data collection and analysis related to policies and processes that have organization-wide impact.
Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degree or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
Desired Qualifications
A Master's degree in a behavioral science and qualifying experience in a program primarily serving the elderly and adults with disabilities is highly desirable. The ideal candidate will have second-level supervisory or management experience, with strong analytical skills, an ability to evaluate operations from a macro perspective and possess project development experience. The ideal candidate will also have experience developing, coordinating and implementing new programs/policies and/or operational modifications or changes to existing programs in a large department/organization.
Selection Process
There will be a competitive evaluation of qualifications based on the information provided in the application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click details and instructions on how to request these points, please refer to the
For more important details, review the Applicant Information and County Employment Process
Management Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
INSTRUCTIONS: The information on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the employment history section of your application in order to ensure qualifications are properly considered.
- I have read and understand the above statement.
02
WORK LOCATION: Indicate your ability and willingness to work in the following locations. (Select all that apply)
- I am able and willing to work in the San Bernardino office and I understand that frequent travel is required.
- I am able and willing to work in the Yucca Valley office and I understand that frequent travel is required.
03
DATA COLLECTION AND ANALYSIS: Describe your experience with performing complex specialized data collection and analysis related to policies and processes that have organization wide impact. (Be sure to clearly reference jobs listed in your work experience section of the application where experience was obtained.) If you do not posses this type of experience, indicate "N/A".
04
EDUCATION: List the highest degree you have obtained and indicate the field of study. If you are within one (1) year of obtaining your Master's degree, indicate your field of study and list your estimated completion date.
05
MANAGEMENT/SUPERVISORY EXPERIENCE: List each job in which you functioned as a regular, ongoing supervisor or manager (not as backup in case of absence). Indicate the scope of your responsibilities for each job and describe the make-up of the staff you supervised. Make sure your experience is listed in the work history section of your application. If you do not possess this type of experience, indicate "N/A".
06
PROGRAM PLANNING AND POLICY DEVELOPMENT: Describe your experience in program operations, including development, implementation, and evaluation of programs; overseeing the agency's budget and management of its fiscal operations, which includes developing budget justification, performing financial analysis of programs and business operations. Be specific as to your level of responsibility in these areas. If you do not possess this type of experience, indicate "N/A".
07
PROGRAM EVALUATION, POLICY PLANNING AND DEVELOPMENT: Describe your experience in program evaluation, policy planning and development. Include experience in assessing needs, identifying error trends, reviewing business practices, conducting analyses, and coordinating/implementing corrective action, changes, new programs, services, policies or procedures. Be specific as to your level of responsibility in these areas (primary responsibility, assisted, participated, etc.) If you do not possess this type of experience, indicate "N/A".
08
COLLABORATION/PUBLIC RELATIONS: Describe your participation in professional committees and/or work groups on behalf of an agency, consumers or the community. Indicate the mission or goal of the committees, agencies represented/involved and the outcome. If you do not possess this type of experience, indicate "N/A".
09
AGING AND ADULT SERVICES: Describe your experience in providing services to the elderly and adults with disabilities, particularly in Older American Act programs, Adult Protective Services (APS), and In-Home Support Services (IHSS) program. If none indicate "N/A".
10
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
11
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
- I understand
12
Applicant's Acknowledgement - Application complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question