National Director of Facilities Management

National Director of Facilities Management

MBK Real Estate (MBK) is an industry leader in real estate operations and development. Through its subsidiaries, MBK Rental Living, MBK Industrial Properties and MBK Senior Living, MBK Real Estate is renowned for building award-winning new home and apartment communities, state-of-art distribution facilities and for its reputation in providing exceptional high standards of service throughout its senior living communities.

MBK is a privately held real estate development firm with roots in the business dating back to 1996. MBK's extensive activities through its operating divisions, along with the size and scale of our development and building activities represent the continuation and commitment to American enterprise.

Job Description

MBK Senior Living is hiring a National Director of Facilities Management to join our team at our Home Office in Irvine, CA!

This role will be hybrid with 3 days on-site and 2 days remote.

Job Summary: The National Director of Facilities Management will provide strategic and operational leadership for the environmental services functions across MBK Senior Living communities nationwide. This role is responsible for ensuring all physical assets are maintained to the highest standards of safety, compliance, and efficiency, while supporting onsite teams in the areas of housekeeping, maintenance, fire and life safety, and overall environmental services. The Director will oversee preventive maintenance programs, lead quality assurance initiatives, support capital planning and project execution, and serve as a key resource for community-based facilities leaders. This position requires a hands-on, solutions-oriented leader with deep industry knowledge and a strong commitment to operational excellence in a multi-site senior living environment.

Supervisory Responsibilities:

• Indirectly overs and assist all Community Directors and Directors of Environmental Services
• Must be able to travel up to 60% of the time to various communities and Home Office meetings.

Duties & Responsibilities:

• Corporate oversight of environmental services at each community, including, but not limited to, housekeeping, laundry, landscaping, physical plant, fire and life safety and security systems
• Conduct regular inspections of all physical assets to ensure preventive maintenance is being performed and meets company standards. Provide support services to each community to troubleshoot repairs before they become a capital upgrade request.
• Perform routine quality assurance audits to ensure compliance with all laws, regulations and legal requirements governing the communities and all company policies and procedures
• Maintain the communities in a safe and secure environment for all associates, residents, guests and visitors
• Serve as a resource for community level Directors of Environmental Services and Directors of Housekeeping, providing on-boarding, instruction, coaching, recruitment, and selection as needed.
• Lead any remediation and restoration efforts to ensure any damage to the community (e.g., water, smoke or other environmental conditions) is quickly resolved and restored to original condition, including resident units.
• Establish national accounts with preferred vendors to reduce expenses for each community as it relates to Environmental Services
• Manage and track community work order requests, preventive maintenance and regulatory compliance using TELS building management system and Direct Supply Ordering System (DSSI).
• Participate in the preparation of long-range capital planning for each community, which includes routine and non-routine capital upgrades.
• Develop and maintain quality assurance systems for capital projects, including site visits to communities to ensure quality products/services are being provided.
• Manage the preparation of preventative maintenance plans for each community that includes HVAC, boilers, chillers, roofs, plumbing, water source heat pumps, fan coil units, interior and exterior finishes/coatings, renovations, unit upgrades, housekeeping, etc.
• Update DES policy and procedure manual
• Perform other related duties as assigned Frequent multi-state travel required.

Education Requirements:

• Four-year degree from an accredited college preferred.

Experience Requirements (in years):

• A minimum of 10 years in Facility Management experience required.
• A minimum of 5 years' Senior Living industry related experience preferred.

Required Competencies/Licenses/Certifications:

• Microsoft Suite competency.
• Facilities Design and Management Certificate preferred.
• Ability to work in a fast-paced environment and to work with all levels of an organization.
• Must be self-motivated and customer focused.
• Outstanding oral and written communication in English required.
• Extensive knowledge of MS Office software programs and TELS Software.

Physical Demands & Work Environment:

• Must be mobile and able to perform the physical requirements of the job, bending, kneeling, stooping, pushing, pulling and repetitive motion.
• Ability to sit and work at a computer for long periods of time.
• Able to move intermittently throughout the workday and between divisions.
• Ability to lift/carry up to 30 lbs. and push up to 20lbs. as necessary.
• Some travel required.

Pay: $140,000-$160,000/annually

We are not currently accepting unsolicited assistance from recruitment agencies for this position. All candidates must apply directly through our careers page or other designated platforms.

We offer a rich benefits package comprising of the following: competitive salaries with opportunities for growth; 401(k) retirement plan with up to 4% employer matching; comprehensive industry leading medical, dental and vision insurance; company-provided life, disability and AD&D insurance; flexible spending accounts, generous paid time off including vacation and sick time, holidays, and bereavement leave; and a variety of programs including leadership development, training, and personal coaching; education loan assistance and scholarships; daily living, financial and legal services; childcare and eldercare assistance; employee discounts; and health and wellness resources that include virtual yoga, mindfulness, and financial readiness for employees and their family members.

If you are ready to meet the challenges of this critical role, we want to hear from you!

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com.

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An "Excluded Party" is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an "Excluded Party" as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.

Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an "Excluded Party" as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.