Property Claims Analyst (12 month term)
Apply NowCompany: Intact Financial Corporation
Location: Vancouver, BC V5K 5J9
Description:
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We're looking for an Property Claims Analyst (12 month term) to join our quality team!
Utilizing a solid technical background and leadership capabilities, the Property Claims Analyst will serve the West Property team through monthly internal file reviews of property claims. Analysts will provide feedback to stakeholders and provide coaching when required. By working closely with managers, analysts will seek to convey the strengths and opportunities for each team. Through their deep understanding of the department's file handling quality, analysts will pinpoint and make recommendations for process improvements. All efforts will seek to support teams towards our key department objectives through a data-based approach.
What you'll do here:
What you bring to the table:
Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:
$65,000.00 - $97,400.00
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We're looking for an Property Claims Analyst (12 month term) to join our quality team!
Utilizing a solid technical background and leadership capabilities, the Property Claims Analyst will serve the West Property team through monthly internal file reviews of property claims. Analysts will provide feedback to stakeholders and provide coaching when required. By working closely with managers, analysts will seek to convey the strengths and opportunities for each team. Through their deep understanding of the department's file handling quality, analysts will pinpoint and make recommendations for process improvements. All efforts will seek to support teams towards our key department objectives through a data-based approach.
What you'll do here:
- Complete monthly claims audits through the IFR (Internal File Review) program, based on the national CFR audit
- Analyze reports, notice trends in data and provide commentaries where applicable to management and frontline staff
- Assess and recommend improvement to current processes and protocols
- Lead small to large-scale projects to enhance efficiency, improve customer services and reduce leakage
- Work in tandem with Claims Specialists on a number of coaching and training initiatives
- Create reports and recommendations to management in a clear and concise matter
- Review and update existing processes and procedures in search of operational efficiency and effectiveness gain
What you bring to the table:
- University Degree or College Diploma preferred
- Minimum 5 years of property claims experience
- Very diplomatic and great at nurturing relationships
- Creative, analytical, curious and ingenious
- Computer savvy with strong Excel and MS office skills
- Excellent communication and interpersonal skills
- Comfortable speaking to and training small or large groups of frontline staff
- Big-picture thinking, with a focus on details
- Highly organized, self-motivated and proactive
- Forward thinking, with an innovative mindset
- Interest in building leadership abilities
- Self-driven, entrepreneurial, and curious
- Adept at leading staff in situations which can be ambiguous or prone to changes in priorities
Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:
$65,000.00 - $97,400.00
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.