M365 Senior Consultant

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Our Senior Consultant role is a hands-on, customer-facing opportunity ideally suited to a candidate with technical expertise in Microsoft 365 environments. This role focuses on Entra ID, Hybrid Exchange, Microsoft Intune, Microsoft Teams and Microsoft Purview. The ideal candidate enjoys working with people to solve business challenges through the implementation of cloud technology.

What You'll Do:

• Implement Microsoft 365 solutions for our clients, working independently and collaboratively on project-based engagements.
• Participate in the full project delivery lifecycle from project kickoff to technical implementation and status update meetings, to project closeout.
• Create project documentation such as diagrams and configuration "as-built" documents.
• Participate in architectural design discussions and scoping-related activities.
• Assist pre-sales Solution Architects by reviewing Statement of Work and Work Breakdown documentation to ensure that estimates and expectations align with technical tasks.
• Attend company-wide meetings, team meetings, and one-on-one touchpoints with management.
• Complete administrative tasks such as time tracking and status reporting.

What You Need to Succeed:

Must-Have:

• 5+ years of IT experience in a Microsoft 365 implementation/administration role (preferably in a customer-facing or consulting role)
• In-depth understanding of the capabilities of Microsoft 365.
• 2 or more Microsoft certifications related to Microsoft 365 administration, security, and/or architecture. Equivalent experience will be considered.
• Specific implementation experience in Entra ID, Hybrid Exchange, Microsoft Intune, Microsoft Teams and Microsoft Purview.
• Experience troubleshooting in large, enterprise environments with exposure to formal change control processes.
• Strong organizational and time management skills (you will be working with multiple different clients and projects at the same time).
• Professional demeanor, good communication, eagerness to provide positive business outcomes, and excellent customer service.
• The ability to pass a background check and attain Government of Canada Security Clearance.

Nice-to-Have:

• Experience managing, administering, and implementing services in large enterprise environments.
• Proficiency in Microsoft PowerShell.
• Implementation experience in Microsoft Azure, Microsoft Copilot, Microsoft Power Platform, and Microsoft Viva.
• Additional certifications related to Microsoft 365 and Azure.
• Knowledge of Microsoft licensing and Partner of Record programs.

Pay range: $ 113,000- $ 135,000, depending on experience and skill set

Benefits overview: https://careers.cdw.ca/pages/benefits

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.