25-127 Manager of Facility Support to Auxiliary Buildings (Manager 180) - Facilities Division

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Company: West Chester University

Location: West Chester, PA 19382

Description:

Salary: $84,867.00 Annually
Location : West Chester University, PA
Job Type: Regular / Full-Time
Job Number: 25-127
Department: Finance & Administration
Division: Facilities Design & Construction
Opening Date: 04/14/2025

Position Summary
Join a vibrant equity-minded campus community whose excellence is reflected in its community, cultural engagement, and student success. The Division of Facilities invites applicants for the position of Manager of Facility Support to Auxiliary Buildings (Manager 180).

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. The University offers more than 100 graduate and undergraduate programs in the sciences and mathematics, business and public management, arts and humanities, health sciences, education and social work, music, and interdisciplinary studies. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

In support of the mission of West Chester University, the Facilities Division designs, constructs, and maintains a dynamic, safe, and sustainable campus to continually advance its nationally benchmarked living and learning community. The campus comprises approximately one hundred buildings and structures encompassing residence halls, parking garages, classroom buildings, performance spaces, athletic spaces, food service areas, administration buildings, research facilities, libraries, and multiple utility systems including geo-exchange, electric, water, storm, and sewer.

Reporting to the Executive Director of Facility Support to Auxiliary Buildings, the Manager of Facility Support to Auxiliary Buildings works closely with leadership to provide oversight and support the development, implementation, and maintenance of facility-related support services for WCU residential halls, student recreation centers, student union, dining and food service centers, and other auxiliary buildings. In collaboration with campus partners, this position supports the execution of the University's and PASSHE (Pennsylvania State System of Higher Education) guidelines and procedures in advancing sustainability efforts. As part of the leadership team, the incumbent will support the Division's work related to student success. As needed, the Manager of Facility Support to Auxiliary Buildings liaises with the university community and strategic partners to develop and execute goals and objectives.

The ideal candidate has strong knowledge of working and managing relationships with contractors. The individual can effectively communicate (oral and written) and collaborate with cross-functional teams and stakeholders. The candidate has a strong customer service focus and fosters a commitment to the expectations and requirements of internal and external stakeholders. With the support of leadership, this person demonstrates attention to determining priorities while balancing business and operational needs.

Responsibilities include:
  • Oversee turnover services by safeguarding quality control measures to ensure the highest level of resident satisfaction
  • Assist with the oversight and quality control of outsourced work
  • Ensure proper communication with campus partners
  • Working with staff, perform monthly inspections and risk assessment to identify maintenance needs, capital improvements, and building condition
  • Ensure residence hall move-in readiness
  • Oversee and maintain accuracy of facility capital planning software (VFA Facilities) for assets and systems
  • Assist with work order management
  • Support the development and implementation of Residence Life and Housing policies and procedure
  • Perform other duties as assigned

Minimum Qualifications

  • Bachelor's degree
  • Demonstrated work experience in property management, facilities management, or equivalent management experience
  • Proficiency using Microsoft Office Suite such as Outlook, Word, and Excel

Preferred Qualifications

  • Experience using property management or facility management software; and/or
  • Experience working in a fast-paced environment while managing multiple tasks simultaneously; and/or
  • Ability to effectively communicate in writing and verbally, and present dynamically to a variety of constituents

Special Instructions
The position is mostly in-person with the possibility of working remote on occasion.

As a member of the Facilities Divisional staff, this position is deemed essential. Essential employees must remain or report to work during partial or full day closings of the University due to hazardous road conditions, emergency circumstances or for other reasons. This position requires the ability to respond to urgent situations outside of regular work hours and report to campus as needed.

The salary for this position is $84,867. The salary is non-negotiable.

Excellent benefits package including undergraduate tuition fee waiver for self and dependents.

Apply online at

Required Documents for Consideration

To be considered an applicant for the position, please submit the following:
  • Cover letter
  • Resume
  • List of three references with contact information (Include position title, phone number, and email address).

Review of applications will begin immediately and continue until the position is filled.

To be considered a finalist, applicants must successfully complete the application and interview process.

All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

Developing and sustaining a diverse faculty and staff advances West Chester University's educational mission. West Chester University is an Affirmative Action - Equal Opportunity Employer.
WCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.
  • On the first working day, new employees are eligible to enroll in medical, prescription, dental and vision benefit plans. Medical and prescription drug coverage includes PPO health, prescription drug, and hearing coverage.
  • Dental and vision coverage is offered at no cost to employees.
  • The Healthy U Wellness program rewards participants with reduced health care premiums and provides tools and resources to maintain good health.
  • Flexible spending accounts allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.
  • A University mission to support employee personal and professional growth.
  • PASSHE tuition waiver lowers the cost of college expenses.
  • Leave and time-off benefits include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.
  • Choice of two group retirement plans with generous employer contributions.
  • Voluntary retirement plans offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.
  • Group life insurance is provided at no cost to all permanent employees.
  • Voluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP/AD&D) are available to employees.
  • State Employee Assistance Program (SEAP) provides a wide range of free services including counseling, legal, and financial services.
The employee group for this position is Nonrepresented Employees (Managers).
For additional benefit details please see the PASSHE EMPLOYEE BENEFITS PAGE .

Theinformation is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.
01

Do you have a bachelor's degree?
  • Yes
  • No

02

Do you have property management, facilities management, or equivalent management experience?
  • Yes
  • No

03

Do you have the ability to respond to urgent situations outside of regular work hours and report to campus as needed?
  • Yes
  • No

Required Question

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