GenAI Productivity Mgr, Business Optimization and Sales Support (BOSS)
Apply NowCompany: Amazon
Location: Arlington, VA 22204
Description:
Are you passionate about harnessing the power of Generative AI to transform business operations and drive innovation in sales productivity? The AWS Global Sales Operations (GSO) team is seeking a dynamic GenAI Productivity Program Manager to join our Business Optimization and Sales Support (BOSS) team. This role presents an exciting opportunity to pioneer the future of sales operations through innovative AI solutions.
As a GenAI Productivity Program Manager, you will be at the forefront of implementing AWS GenAI tools to optimize sales operations processes, accelerate productivity improvements, and revolutionize how teams work and collaborate. A critical aspect of this role will be developing and executing comprehensive enablement strategies, including training programs, documentation, and best practices, to ensure successful adoption of GenAI tools throughout the organization. You will partner closely with cross-functional teams to identify high-impact opportunities for AI implementation, develop innovative solutions that scale.
The ideal candidate will be a self-starter who thrives in a fast-paced environment, has a passion and curiosity for emerging technology, and can navigate ambiguity while delivering measurable results. You should excel at building relationships with both technical and non-technical stakeholders, and have a proven track record of implementing transformational programs.
This is a high-visibility role where you'll have the opportunity to shape the future of sales operations through AI innovation, working with leading -edge technology while making a significant impact on business outcomes. Join us in revolutionizing how we work through the power of Generative AI.
Key job responsibilities
Partner with sales and operations leadership to identify and prioritize high-impact opportunities for AI-driven process optimization
Lead the implementation of AWS GenAI solutions, translating complex business requirements into scalable productivity tools
\tDesign and execute comprehensive enablement strategies, including training programs, adoption frameworks, and change management initiatives
Foster a culture of innovation and experimentation through showcase events, workshops, and knowledge sharing sessions
Establish governance models and guidelines for responsible AI use within sales operations
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
BASIC QUALIFICATIONS
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Demonstrated experience with AI/ML technologies, particularly large language models and GenAI applications
- Strong understanding of sales operations processes and proven ability to identify automation opportunities
PREFERRED QUALIFICATIONS
- AWS certifications, particularly in AI/ML services
- Background in sales productivity optimization
- Proven success in leading organizational transformation initiatives
- Knowledge of AI governance and responsible AI practices
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a GenAI Productivity Program Manager, you will be at the forefront of implementing AWS GenAI tools to optimize sales operations processes, accelerate productivity improvements, and revolutionize how teams work and collaborate. A critical aspect of this role will be developing and executing comprehensive enablement strategies, including training programs, documentation, and best practices, to ensure successful adoption of GenAI tools throughout the organization. You will partner closely with cross-functional teams to identify high-impact opportunities for AI implementation, develop innovative solutions that scale.
The ideal candidate will be a self-starter who thrives in a fast-paced environment, has a passion and curiosity for emerging technology, and can navigate ambiguity while delivering measurable results. You should excel at building relationships with both technical and non-technical stakeholders, and have a proven track record of implementing transformational programs.
This is a high-visibility role where you'll have the opportunity to shape the future of sales operations through AI innovation, working with leading -edge technology while making a significant impact on business outcomes. Join us in revolutionizing how we work through the power of Generative AI.
Key job responsibilities
Partner with sales and operations leadership to identify and prioritize high-impact opportunities for AI-driven process optimization
Lead the implementation of AWS GenAI solutions, translating complex business requirements into scalable productivity tools
\tDesign and execute comprehensive enablement strategies, including training programs, adoption frameworks, and change management initiatives
Foster a culture of innovation and experimentation through showcase events, workshops, and knowledge sharing sessions
Establish governance models and guidelines for responsible AI use within sales operations
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
BASIC QUALIFICATIONS
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Demonstrated experience with AI/ML technologies, particularly large language models and GenAI applications
- Strong understanding of sales operations processes and proven ability to identify automation opportunities
PREFERRED QUALIFICATIONS
- AWS certifications, particularly in AI/ML services
- Background in sales productivity optimization
- Proven success in leading organizational transformation initiatives
- Knowledge of AI governance and responsible AI practices
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.