Business Analyst - Inspire Competency Virtualization Project

Term: Temporary, Full-Time (ending March 2027)
Work Location: Hybrid, Vancouver B.C. (a combination of in-office and remote work)Expected Start Date: June 2025

Who we are

Inspire Global Assessments (Inspire), formally known as the Nursing Community Assessment Services (NCAS), is a branded service of the BC College of Nurses and Midwives. We're working with nursing regulators and governments across the country to address the acute nursing shortage. Inspire is a unique assessment service that supports the transition of internationally educated health care professionals into the global work force.

The British Columbia College of Nurses & Midwives ("BCCNM") is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, andregistered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada's largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve, and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM's commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $85,000 - $99,000 annually, depending on a variety of factors including qualifications and experience.

What you'll be doing:

The Business Analyst (BA) works with the competency virtualization project team to understand the context and to evaluate current and expected needs. In using data and information collected from the elicitation and requirements gathering process, the BA supports the project throughout its entire life cycle by providing end to end documentation, including requirements gathering, traceability matrix, process mapping, data analysis, and data visualization. This role translates large data set into useable information, distinguishing between technical and business requirements, and connects project outcomes to business goals.

Key responsibilities:

• Under the direction of the Project Lead, works collaboratively on building out project documents and ensuring they stay up to date and follow governance process.
• Establishes and initiates the appropriate scope for elicitation activities, selecting the most effective techniques, secures supporting materials, prepares stakeholders for engagement and conducts elicitation sessions and correctly captures the results obtained and confirms the results accurately reflects stakeholders' expectation.
• Specifies and models requirements and designs by preparing accurate and detailed business requirements documents (BRDs), wireframes and mock-ups for efficient prototype, and functional and non-functional specification documents, e.g. business process flowcharts, as per team standards and collected elicitation results; actively participates as a core member in solutioning process to facilitate and document the solution options per project team's agreement; verifies documented requirements and designs with the business process owners or SMEs for signoff; follows a standard approach to identify and close document gaps for business requirements.
• In consultation with SMEs, creates and manages requirements, leads and prioritizes item grooming sessions, and identifies the priority; translates product items into user stories; for technology enabled processes, works closely with Senior Business System Analysts and developers to ensure they are fully aware of and understand the business requirements for system design and testing purpose.
• Sets up solution acceptance criteria; validates outputs and reviews the impact of implemented resolutions over time by gathering and analyzing user feedback to ensure all requirements and designs align with business requirements and support the delivery of the needed value.
• Oversees the Requirement Life-Cycle Management from inception to retirement by managing the requirements' tractability, maintenance, prioritization, change assessment, approval, and retirement.
• In consultation with a Project Lead, facilitates the ongoing collaboration with the stakeholders throughout the project life cycle; manages regular, frequent, and bi-directional communications to ensure all stakeholders (business process owners, SMEs, project team and other impacted stakeholders) are informed of and understand all planned changes and progress of issues resolutions; and assists PM to act on disagreements.
• In consultation with a Project Lead, coordinates and facilitates user acceptance testing (UAT) to ensure requested features are successfully deployed without impact to existing functionality; in conjunction with the Project Lead, collaborates on the development of the pilot plan and obtains business sign off on completed UAT.
• Utilizes advanced knowledge of business functions and processes to lead and facilitate environmental scans, creates recommendation reports, conducts impact and cost analysis and business case development. Assists in Request for Proposal (RFP) process.
• With a continuous improvement mindset, identifies opportunities and recommends enhancements to existing business procedures, including identifying process deficiencies, user operational inefficiencies and ways of improving business efficiency using BPS concepts and procedures.
• Plans, prepares for, and facilitates BPR/BPS sessions; and/or negotiation processes as required, and provides completed BPR / BPS reports with finalized recommendations.

What you'll bring:

• Bachelor's degree in Information Systems, Computer Science, Business Administration or related discipline, plus a minimum of 7 years of recent related experience.
• BA certification (CPBA / PMI-PBA/IIBA) or candidate for certification (or equivalent training).
• Demonstrated ability to analyze data and create visualization to represent complex information
• Demonstrated advanced practice of the visual thinking and ability of finding suitable BA modelling and requirements gathering tools to represent complex information in an understandable textual and/or visual model to engage audience and connect them quickly to critical information for further inputs.
• Demonstrated understanding of software development lifecycle and various project management methodology.
• Demonstrated practice of the Systems Development Life Cycle and Agile, Scrum project management methodology.
• Demonstrated ability to build compelling business cases, conduct strategic analysis such as cost/benefit and impact analysis, and manage RFP process and other critical business analysis skills.
• Demonstrated practice of business process streamlining and re-engineering. Ability to analyze system/ operational problems and recommend innovative solutions.
• Demonstrated problem solving, analytical and systematic thinking, attention to detail, risk management, planning and prioritization skills.
• Excellent oral, written and interpersonal communication skills, including presenting, public speaking, training, and coaching. Ability to communicate complex ideas in simple terminology and convey the intended outcome.
• Outstanding customer service skills, influence, and negotiation skills. Able to establish and maintain strong relationships with stakeholders with varied business and systems knowledge as well as understand and manage the customer expectations.
• Demonstrated continuous improvement mindset and comprehensive understanding of change management concepts, and able to recognize potential limitations and opportunities and adaptability to changes.
• Demonstrated systems-thinking, critical thinking, and decision-making skills.
• Demonstrated initiative and self-direction abilities with solid time management skills.
• Lean and /or Six Sigma certification is an asset.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including social, economic, political, and historical realities impacting Indigenous communities and knowledge of Indigenous-specific anti-racism and accompanying reports (e.g. The Truth & Reconciliation Commission's 94 Calls to Action (2015), the In Plain Sight Report (2020), and Reclaiming Power and Place's Calls for Justice (2019)) is an asset.
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

How to Apply

If you are interested in this position, please apply online by 4:00pm on April 28, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website atCareers at BCCNM.

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