Senior Director, CLAO Shared Services
Apply NowCompany: Royal Bank of Canada
Location: Toronto, ON M4E 3Y1
Description:
Job Summary
Job Description
What's the opportunity?
The Chief Legal and Administrative Officer (CLAO) Group's Shared Services team is hiring a Senior Director to oversee the CLAO's operations in the following areas: Operational Risk, Project Management Office and Data Management & Reporting. The role reports to the VP, CLAO Shared Services & Enterprise Legal Advisory. In this newly-created role, the Senior Director will be responsible for all Operational Risk Programs, Project Management and Data Management & Reporting, at the CLAO Group level, for: Chief Data Office; Corporate Real Estate; Enterprise Strategy, Corporate Development, Venture Capital & Innovation, Global Procurement & Supplier Management; Law Group; and Regulatory Compliance. This is a unique opportunity to build a high-functioning team for a new GE-level group.
What will you do?
What do you need to succeed?
Must-have
Nice-to-have
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
#LI-Hybrid
#LI-POST
LAWGROUP23
Job Skills
Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CHIEF LEGAL & ADMIN OFFICE GRP
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-04-14
Application Deadline:
2025-04-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Job Description
What's the opportunity?
The Chief Legal and Administrative Officer (CLAO) Group's Shared Services team is hiring a Senior Director to oversee the CLAO's operations in the following areas: Operational Risk, Project Management Office and Data Management & Reporting. The role reports to the VP, CLAO Shared Services & Enterprise Legal Advisory. In this newly-created role, the Senior Director will be responsible for all Operational Risk Programs, Project Management and Data Management & Reporting, at the CLAO Group level, for: Chief Data Office; Corporate Real Estate; Enterprise Strategy, Corporate Development, Venture Capital & Innovation, Global Procurement & Supplier Management; Law Group; and Regulatory Compliance. This is a unique opportunity to build a high-functioning team for a new GE-level group.
What will you do?
- Develop and oversee a team of Operational Risk specialists to design, implement and maintain a robust Operational Risk program according to Enterprise Operational Risk Frameworks, Policies and Standards for Chief Data Office; Corporate Real Estate; Enterprise Strategy, Corporate Development, Venture Capital & Innovation, Global Procurement & Supplier Management; Law Group; and Regulatory Compliance.
- Develop and oversee the Project Management Office for CLAO Group projects according to the Enterprise Initiative Management Policy and Standard.
- Oversee the delivery of high-quality and informative reporting to senior executives (including the Chief Legal and Administrative Officer and OC members) and the RBC Board of Directors.
- Oversee data management and business intelligence for the CLAO Group's data.
- Work strategically to deliver value to the CLAO Group and the Operating Committee.
What do you need to succeed?
Must-have
- Bachelor's Degree in relevant field
- Experience in creating process and governance for a large department
- 15+ years of relevant experience at a large financial institution
Nice-to-have
- Experience working within Operations and/or Risk Management at RBC or another large financial institution
- Significant managerial experience
- Experience working in a multi-disciplinary team environment and balancing competing work demands, prioritizing and being responsive to business imperatives
- Ability to develop a quick understanding of the requirements and role of key internal stakeholders and senior executives and build effective relationships with them
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
#LI-Hybrid
#LI-POST
LAWGROUP23
Job Skills
Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CHIEF LEGAL & ADMIN OFFICE GRP
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-04-14
Application Deadline:
2025-04-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.