Operations General Manager - Field Operations (Demolition Department)

Salary : $105,064.00 - $137,796.00 Annually
Location : Michigan, MI
Job Type: Certified-Regular Civil Service
Job Number: 2024413111141DEMOssl
Department: Detroit Demolition
Opening Date: 04/14/2025
Closing Date: 4/17/2025 11:59 AM Eastern
Bargaining Unit: 9000-Non Union Salary Regular Service General

Description
DEMOLITION DEPARTMENT

OPERATIONS GENERAL MANAGER - FIELD OPERATIONS
"DEMOLITION DEPARTMENT EMPLOYEES ONLY"
The City of Detroit - Demolition Department manages the City's demolition program and the City's residential stabilization / rehabilitation program. These programs are a cornerstone in Mayor Duggan's effort to revitalize Detroit.

The Operations General Manager provides direction and focuses for several operational activities and functions through fostering a culture of high ethical standards and demonstrating ethical behavior and fair and consistent treatment of policies and employees. The Operations General Manager completes priority projects and manages, directs, and completes the day-to-day operational responsibilities of the assigned activities and functions. This position will also proactively analyze data to determine performance improvement opportunities for those assigned activities and functions.

THIS RECRUITMENT IS OPEN TO
ACTIVE DEMOLITION DEPARTMENT EMPLOYEES ONLY

PLEASE ATTACH AN UPDATED RESUME AND ANY CERTIFICATIONS
WITH YOUR APPLICATION

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED

Examples of Duties

MAJOB JOB DUTIES: (Illustrative)

• Provides vision, leadership, planning, project coordination and management for the development and facilitation of efficient operations to meet current and future business demands and needs.
• Plans, directs, trains and supervises employees on a daily basis, including assignment of work, performance reviews and recommendations regarding career development and progression.
• Plans manage and coordinate the.
• Establishes goals, measurements, and performance standards for the delivery of efficient, economical, and quality service.
• Approves functional change initiatives to accomplish organizational goals.
• Develops a skilled workforce through staff planning, succession and progression planning, recruitment and selection, coaching and counseling, a delegation of authority, and collaboration with function managers on employee career paths, training, and development.
• Assists in the design and development of the department strategic plan.
• Confers with division or section managers on policy interpretation and implementation.
• Directs the preparation of an annual budget and has approval authority for budget expenditures.
• Implements methods to develop the organization, improve employee performance, and functional group efficiency such as team building, benchmarking, skills-based training, job enrichment, and structural reorganization.
• Represents the department in negotiations, legal proceedings, and official contacts with representatives of local, state, and federal governments or similar situations.
• Demonstrates and communicates support of department mission, vision, and core values.
• Serves as a liaison between the Department and assigned customers and clients by communicating and facilitating Departmental needs.
• Leads the implementation of divisional goals, initiatives, and plans.
• Develops and implements initiatives to improve work processes, aligned with the City's Lean strategy.
• Performs strategic analysis of programs, activities, and functions.
• Manages change control and ensures consistency and alignment of change control management across the Department.
• Presents results of analysis concisely and effectively to ensure adoption and drives fact-based decision-making at all levels within the organization.
• Drives process improvements, including automation, on the processes and tools, used to increase the capability and efficiency of reporting efforts.
• Assists in setting up tasks and sub-tasks to ensure satisfactory realization of project requirements as scheduled.
• Performs special projects and initiatives as assigned.

Minimum Qualifications
These minimum qualifications establish the education, training, experience, special skills, and/or license(s), which are required for employment in the Operations General Manager classification. Minimum qualification increase based on the level of the position.
Note: additional qualifications (i.e. degree or certification) may apply to a particular position.

Education

• Bachelor's degree in a related field of study is required.

Equivalency

• Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Experience

• Must have a minimum of seven (7) years total experience.
• Four (4) years of direct experience in a related position and three (3) years in a supervisory capacity over operational activities and functions.

Licenses and Certifications and Other Special Requirements

• Continuing education and development in leadership style and management subjects and techniques.
• Some positions may require special licenses and/or certifications.

Supplemental Information
Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 - 15 points
• Detroit Residency Credit: 15 points

KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge Of:

• Thorough knowledge of management and supervisory principles.
• Thorough knowledge of methods, practices and procedures.
• Detailed knowledge of the principles and practices of operations and management programs, services, and operations of local governments.
• Ability to apply the knowledge of laws, regulations, and the rules of human resource management in the public sector.

Skill In:

• Routinely conferring with Departmental leadership on the implementation of management initiatives.
• Interaction with senior leadership to ensure best practices are developed and applied.
• Application of best principles, practices, and procedures of general management.
• Advanced problem solving, decision making and statistical data analysis and interpretation.
• Developed skills to effectively communicate in oral and written formats.
• Development and evaluation of strategic management plans.
• Project management and priority setting application.
• Budget planning and management expertise.
• Analyzing data and developing effective and economical responses.
• Customer service and service orientation.
• Initiative and self management.
• Teamwork and team development.
• Conflict and crisis management.

Ability To:

• Identify and resolve operational and organizational problems.
• Provide leadership, vision, and direction to employees.
• Develop, implement and evaluate process improvement initiatives.
• Acquire additional training and knowledge of contemporary principles and best practices of function managed.

• Conduct and perform successful administration and development of staff employees

• Provide prompt and effective customer service.

• Determine City of Detroit business requirements by conferring with departmental functional experts.
• Identify change management issues.
• Identify compliance issues.
• Foster and maintain positive relationships with constituents and customer base with internal, external and functional team members to ensure effective definition of and delivery of work assignments.

• Display a high level of interpersonal skills to maintain effective relationships with all levels of the organization.
• Lead and cultivate a climate of integrity and ethics.
• Display professionalism and credibility.
• Develop an environment of continuous improvement and innovation
• Think systematically and inspire change.
• Leverage diversity and inclusiveness within staff and organization.
• Apply change management principles, strategies, and techniques required for effective planning, implementation and evaluation of change in the organization.
• Work with clients and customers to assess their needs, provide information or assistance, resolve problems and satisfy expectations.
• Negotiate priorities and support position requirements.
• Build and maintain a strong functional team through effective training, coaching and team building.
• Work with others towards agreement and negotiation to find mutually acceptable solutions.
• Identify and resolve operational and organizational problems.
• Provide leadership, vision, and direction to employees.
• Develop, implement and evaluate process improvement initiatives.
• Acquire additional training and knowledge of contemporary principles and best practices of human resources.

PROBATIONARY PERIOD:

• Individuals appointed to a position in this class will be required to serve a probationary period of six months with the possibility of a six-month extension for a total of twelve months.
• If promoted to a position in this class, an individual will be required to serve a probationary period of six months.
• The performance will be carefully evaluated during the probationary period.
• Continued employment in this class will be contingent upon the successful completion of the probationary period and meeting all of the performance expectation requirements.

THIS RECRUITMENT IS OPEN TO
ACTIVE EMPLOYEES ONLY

PLEASE ATTACH AN UPDATED RESUME AND ANY CERTIFICATIONS
WITH YOUR APPLICATION

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED

Notes:

• A review of the applicant's attendance records and work performance will be considered in the promotional process.
• Person applying must meet the position qualifications, including licensing and certifications.
• Completion of an evaluation process is required.
• If you have previously applied for this position, you must re-apply to be considered for this vacancy.

The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position.

The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.
• Dental
• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave
• Vacation
• Holidays

OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
Completion of thirty (30) years of service;
- At age sixty (60) if you have at least ten (10) years of service, or

- At age sixty-five (65) with eight (8) years of service.
In the event of disability, other eligibility rules apply);
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit
01

Are you a current active City of Detroit employee, who works in the Demolition Department?

• Yes
• No

02

Please indicate your highest level of education completed

• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• PhD/J.D.
• No Education experience

03

Do you have a minimum of seven (7) years of General Manager experience?

• Yes
• No

04

Do you have four (4) years of direct experience in a related position and three (3) years in a supervisory capacity over operational activities and functions?

• Yes
• No

Required Question