Property Manager (Industrial)

Company Overview:

Hillwood Investment Properties is a leader in acquiring and developing high-quality industrial properties with 288.3M SF across the U.S., Canada, the United Kingdom, and Europe. Hillwood pursues well-located, functional land in the path of progress and has one of the largest land banks with a capacity of over 143.6M SF for future development. Hillwood collaboratively builds successful partnerships with public and private landowners, as well as other developers, to execute and invest in a broad spectrum of industrial projects. As a privately held company, Hillwood possesses the depth of capital, market expertise, industry relationships, and a forward-thinking vision to buy and build industrial properties that meet evolving markets' logistics, distribution, and manufacturing demands.

For more information on Hillwood's latest industrial availabilities across the U.S., U.K., and E.U., visit Hillwood.com.

Position Summary:

Hillwood is seeking a Property Manager to join our growing national industrial property management team based in Dallas, TX. This individual will provide centralized oversight of a regional portfolio of industrial properties, with a strong focus on day-to-day operations and tenant service. The role requires a self-starter with strong organizational skills, the ability to work independently, and cohesively across departments and respective market regions. Candidate should have a willingness to travel, as many assets are located outside the DFW area. Industrial property management experience is preferred.

Responsibilities:

Operations:

• Respond to all tenant inquiries and service requests in a timely and professional manner.
• Conduct routine property inspections to prevent or identify any problems or risks.
• Schedule and oversee routine building repair and maintenance services (e.g. landscaping, fire systems, etc.).
• Perform comprehensive monthly building reviews.
• Ensure compliance with codes, regulations and governmental agency directives in the different U.S. Markets (local, state and federal codes).
• Collaborate with regional teams to competitively bid service contracts, which may include:


• Landscape and irrigation maintenance
• Snow removal
• Trash removal
• Window washing
• Fire sprinkler and pump testing
• Roof inspections


• Monitor vendor performance and service quality, address issues when they arise.
• Respond to after-hours emergency calls and coordinate appropriate contractors to dispatch.
• Attend final shell and tenant improvements (TI) punch list walk with General Contractor and Development Director (travel required, as needed).

Administration:

• Coordinate with third party management teams on buildings.
• Review, abstract, and manage lease compliance and tenant obligations.
• Partner with legal counsel to address defaults and collection efforts, when necessary.
• Schedule and manage an 11-month warranty walk with the General Contractor and ensure items are addressed prior to warranty expiration.
• Assist in creating and implementing tenant retention programs.

Accounting:

• Review monthly accounts receivable (A/R) reports and manage collections.
• Collaborate with the accounting team to develop and prepare annual operating budgets for each building.
• Calculate and invoice operating expense recoveries.
• Review and approve all invoices relating to the operations of the property.
• Coordinator with internal and external tax teams on property tax assessments, audits, and appeals.
• Partner with development teams to recover billings for applicable TI overages.

Acquisitions/Dispositions:

• Team support in acquisition/disposition related activities, including:


• Due Diligence
• Building Inspections
• Tenant Interviews
• Lease Review

Required Skills and Abilities:

• Strong customer service orientation with the ability to manage tenant relationships.
• Consistent demonstration of a high level of professional demeanor, integrity, and ethics.
• Excellent verbal and written communication skills, with the ability to craft compelling investor materials.
• Highly organized, detail-oriented, and capable of handling sensitive and confidential information.

• Working knowledge of accounting and budgeting software preferred, Yardi, MRI, JDEdwards and Kardin.
• Strong understanding of building mechanical systems and building construction preferred.
• Ability to forecast and budget for property expenses and discuss yearly expense reconciliations with the customer.
• Proficient in MS Office applications.

Education and Experience:

• Bachelor's Degree preferred, not required
• 5-7 years of Commercial Property Management experience required.
• 2-3+ years specifically managing Industrial or warehouse assets strongly preferred.
• Proven ability to build and maintain positive tenant and customer relationships.
• Experience with property management accounting required.
• CPM or RPA a plus.

EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

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