Director, Associate General Counsel: Offer Strategy and Product Operations
Apply NowCompany: Cisco
Location: Durham, NC 27709
Description:
The application window is expected to close on: 4.21.2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
For Internal candidates ONLY we will consider other countries for location purposes.
Meet the Team
Product Legal provides first-line legal support to the Product Organization and Common Hardware groups during design, development, launch, and ongoing provision of Cisco's products and services. This team collaborates with legal colleagues on third-party licensing, data privacy and security, AI governance and regulation, IP, market access, and go-to-market strategies.
Within Product Legal, the Offer Strategy and Product Operations Team serves as the primary legal partner to the Product & Business Operations organization and primary Product Legal liaison to the Sales Legal organization, in addition to leading important cross-functional legal initiatives that span across products and business units. The team is instrumental in advising on use and access of telemetry and customer date to support product innovation in accordance with regulations, building adaptable, customer-first contracting processes, integrating legal and regulatory reviews into Cisco's product development lifecycle, and participating in providing guidance and reviewing the adoption of AI, automation and other technology in the delivery of legal support.
Your Impact
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
For Internal candidates ONLY we will consider other countries for location purposes.
Meet the Team
Product Legal provides first-line legal support to the Product Organization and Common Hardware groups during design, development, launch, and ongoing provision of Cisco's products and services. This team collaborates with legal colleagues on third-party licensing, data privacy and security, AI governance and regulation, IP, market access, and go-to-market strategies.
Within Product Legal, the Offer Strategy and Product Operations Team serves as the primary legal partner to the Product & Business Operations organization and primary Product Legal liaison to the Sales Legal organization, in addition to leading important cross-functional legal initiatives that span across products and business units. The team is instrumental in advising on use and access of telemetry and customer date to support product innovation in accordance with regulations, building adaptable, customer-first contracting processes, integrating legal and regulatory reviews into Cisco's product development lifecycle, and participating in providing guidance and reviewing the adoption of AI, automation and other technology in the delivery of legal support.
Your Impact
- Serve as lead counsel to the SVP, Operations in support of the Product & Business Operations team in enabling their strategy, including advising on the refresh of the product development lifecycle (e.g., product build out, bringing to market, Last Day of Sale, etc.)
- Representing Product Legal and multiple business units in various cross-functional efforts such as AI implementation, data strategy, policy updates, use of Legal technology and processes, etc.
- Lead a small, high-caliber team while flexing up to lead small projects or co-lead major initiatives for Product Legal and multiple BUs.
- J.D. or equivalent, licensed to practice law, and at least 12 years of relevant legal experience, in-house and/or law firm experience, with at least 3 years of in-house experience.
- Significant background in technology law (e.g., licensing, drafting, product development, negotiations, regulatory guidance, etc.)
- Strong organizational and program management skills and the ability to prioritize and handle simultaneous projects for multiple businesses under deadline pressure.
- Ability to understand complex contractual, business, and legal issues, assess risk, and provide concise, plain English, business-focused legal advice.
- Experience with privacy and data protection and use issues, including a solid understanding of global data protection and use laws (e.g., GDPR, EU Data Act, etc.)
- Practical business judgment and ability to balance legal requirements and business risk along with the ability to find common ground and be collaborative under pressure
- Experience supporting the development and sale of technology products and services on an international scale, including dealing with tax, regulatory, engineering, intellectual property, etc.
- A consulting mentality - problem-solving and task-focused with creative conflict management and constructive inquiry skills, including understanding the status quo without being bound to it
- Capability to quickly absorb, evaluate, and respond to novel issues and craft creative solutions
- Strategic problem solver and easily adapt to differing needs and interests of business partners and Cisco's customers
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.