Global QMS Manager
Apply NowCompany: Rand Technology
Location: Irvine, CA 92620
Description:
Job Type
Full-time
Description
The role is responsible for developing, maintaining, and ensuring compliance of the Quality Management System (QMS) with ISO and industry standards (e.g., ISO9001, AS9120). Key duties include leading internal and external audits, driving continuous improvement initiatives, conducting root cause analyses, overseeing document control, and monitoring non-conformances through MRB activities. The person also trains staff, ensures regulatory compliance, interfaces with customers, and reports on QMS performance to senior leadership. A strong focus is placed on quality, customer satisfaction, risk mitigation, environmental and safety standards, and upholding company values and culture.
Responsible for maintaining certifications and developing Quality Management System in compliance with ISO9001, ISO14001, AS9120, AS6081 and other relevant industry standards and customer requirements
Develop, implement, maintain and lead activities involved in implementation of "best-in-class" Quality Assurance Program and customer "Rand Care" program
Maintain and develop policies and procedures of the Company to ensure that products and processes meet all applicable standards and specifications
Lead regular internal and third-party audits of Rand Quality Program to ensure compliance with regulatory and customer requirements, and identify areas for improvement
Monitor and analyze quality performance metrics and drive continuous improvement initiatives
Lead cross-functional teams to identify and perform root cause analysis for quality issues and implement corrective and preventive measures
Ensure document control is maintained accurately, and all Quality Program documents are easily accessible
Monitor OPS team, providing training and support to ensure adherence to Quality Management System
Monitor MRB activities and ensure that any risks associated with non-conformances are identified and mitigated in timely fashion
Evaluate potential impact of non-conformances on compliance and customer satisfaction and analyze trends to identify underlying issues or process improvements
Ensure that all MRB activities, decisions and actions taken are properly and timely documented
Train and monitor staff competency assessments in Rand Quality Program
Stay up to date on all internal and external requirements and new issues that will impact Rand's certifications and compliance
Stay updated with industry trends and regulatory changes to ensure the QMS remains current and effective
Maintain integrity in the execution of the end-to-end process from order management through customer product acceptance
Identify risk mitigation and customer support activities necessary to comply with customer product specifications
Ensure environmental, health, safety and quality standards are reliably maintained and comply with global guidelines and regulatory requirements
Interface regularly with customers and sales to ensure customer quality and metrics are achieved
Report to Global Director of Quality and Engineering on the status of the quality system and any non-compliances, including status of material corrective actions and recommend improvements
Report on the performance of the QMS to management
Support Rand Culture and Values: Teamwork, Collaboration, Motivation, Optimism, Inspiration
Requirements
In-depth knowledge of ISO 9001 and other relevant quality standards
Proven ability to lead and manage cross-functional teams
Experience with distribution, logistics and/or order management
Experience working with an electronic components company
Ability to work well within a team and cross functionally
Strong analytical and negotiation skills
Problem analysis and problem resolution at both a strategic and functional level
Excellent communication, leadership, and interpersonal skills
Demonstrated experience in a highly detailed role with attention-to-detail
Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment
works well under pressure
Goal oriented, ambitious, extremely motivated with strong work ethic
5+ years' quality assurance, internal audit and/or ISO experience preferred -OR- bachelor's degree or technical certification in a directly related field
Certification in Quality Management (e.g., CQE, CQM) is a plus
Proficiency in Microsoft Office software (Outlook, Excel, Word, PowerPoint, Visio)
Full-time
Description
The role is responsible for developing, maintaining, and ensuring compliance of the Quality Management System (QMS) with ISO and industry standards (e.g., ISO9001, AS9120). Key duties include leading internal and external audits, driving continuous improvement initiatives, conducting root cause analyses, overseeing document control, and monitoring non-conformances through MRB activities. The person also trains staff, ensures regulatory compliance, interfaces with customers, and reports on QMS performance to senior leadership. A strong focus is placed on quality, customer satisfaction, risk mitigation, environmental and safety standards, and upholding company values and culture.
Responsible for maintaining certifications and developing Quality Management System in compliance with ISO9001, ISO14001, AS9120, AS6081 and other relevant industry standards and customer requirements
Develop, implement, maintain and lead activities involved in implementation of "best-in-class" Quality Assurance Program and customer "Rand Care" program
Maintain and develop policies and procedures of the Company to ensure that products and processes meet all applicable standards and specifications
Lead regular internal and third-party audits of Rand Quality Program to ensure compliance with regulatory and customer requirements, and identify areas for improvement
Monitor and analyze quality performance metrics and drive continuous improvement initiatives
Lead cross-functional teams to identify and perform root cause analysis for quality issues and implement corrective and preventive measures
Ensure document control is maintained accurately, and all Quality Program documents are easily accessible
Monitor OPS team, providing training and support to ensure adherence to Quality Management System
Monitor MRB activities and ensure that any risks associated with non-conformances are identified and mitigated in timely fashion
Evaluate potential impact of non-conformances on compliance and customer satisfaction and analyze trends to identify underlying issues or process improvements
Ensure that all MRB activities, decisions and actions taken are properly and timely documented
Train and monitor staff competency assessments in Rand Quality Program
Stay up to date on all internal and external requirements and new issues that will impact Rand's certifications and compliance
Stay updated with industry trends and regulatory changes to ensure the QMS remains current and effective
Maintain integrity in the execution of the end-to-end process from order management through customer product acceptance
Identify risk mitigation and customer support activities necessary to comply with customer product specifications
Ensure environmental, health, safety and quality standards are reliably maintained and comply with global guidelines and regulatory requirements
Interface regularly with customers and sales to ensure customer quality and metrics are achieved
Report to Global Director of Quality and Engineering on the status of the quality system and any non-compliances, including status of material corrective actions and recommend improvements
Report on the performance of the QMS to management
Support Rand Culture and Values: Teamwork, Collaboration, Motivation, Optimism, Inspiration
Requirements
In-depth knowledge of ISO 9001 and other relevant quality standards
Proven ability to lead and manage cross-functional teams
Experience with distribution, logistics and/or order management
Experience working with an electronic components company
Ability to work well within a team and cross functionally
Strong analytical and negotiation skills
Problem analysis and problem resolution at both a strategic and functional level
Excellent communication, leadership, and interpersonal skills
Demonstrated experience in a highly detailed role with attention-to-detail
Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment
works well under pressure
Goal oriented, ambitious, extremely motivated with strong work ethic
5+ years' quality assurance, internal audit and/or ISO experience preferred -OR- bachelor's degree or technical certification in a directly related field
Certification in Quality Management (e.g., CQE, CQM) is a plus
Proficiency in Microsoft Office software (Outlook, Excel, Word, PowerPoint, Visio)