Administrative Services Director

Job Title: Administrative Services Director

Job Summary: The Administrative Services Director is responsible for overseeing all aspects of human resources, recruiting and compliance within the organization, reporting to the CEO. This role ensures that recruitment, onboarding, training, and regulatory compliance processes are effectively managed in accordance with state and federal guidelines. The Director will be instrumental in maintaining HR policies, and ensuring that licensing and compliance requirements are met. This position requires a high level of trust, discretion and loyalty, as well as the ability to handle sensitive information. The Director must also have strong attention to detail, commitment to adherence to regulatory standards, and the ability to provide strategic HR support to the organization.

Job Duties and Responsibilities:

• Support recruiting for the Agency by posting ads, screening candidates, and coordinating interviews with the appropriate hiring director.
• Compose and provide offer letters and education contracts.
• Liaison with the Board for all administrative responsibilities; attend quarterly Board meetings.
• Liaison with Agency's brokers to ensure new hires, open enrollment, and terminations, are coordinated in timely manner
• Audit employee files as new hires onboard to ensure compliance.
• Provide LOA documentation, FAQs, and relevant links to employees.
• Conduct required DCF background checks and process results for HR records.
• Adhere to guidelines set by DESPP for fingerprinting records and ensure compliance.
• Assure that all required documents for DCF licensing are monitored and updated as required on the DCF licensing platform.
• Distribute new hire training materials and update as needed.
• Provide ongoing training as required to all employees to ensure compliance.
• Provide retirement plan information to eligible employees and collect required forms.
• Schedule and conduct exit interviews.
• Review and approve properly redacted record requests.
• Oversee compliance for purging and destruction of client and employee records.
• Process verification of employment for current and former employees.
• Complete and submit loan forgiveness forms as requested.
• Manage employee badges for new hires and replacements.
• Handle professional license verification for HR, Dept of Education, and DCF compliance.
• Update employee handbooks as required and distribute accordingly.

Skills and Qualifications:

• Strong knowledge of federal and state employment laws.
• Experience conducting background checks, handling employee records, and ensuring compliance with licensing requirements.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in HR systems and software, Checkwriters preferred.

Education and Experience:

• Minimum of 8 years of experience in HR and compliance
• Bachelor's degree in Human Resources, Business Administration, or a related field.