Payments Product Manager Expert
Apply NowCompany: The PNC Financial Services Group, Inc
Location: Atlanta, GA 30349
Description:
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Payments Product Manager Expert within PNC's Treasury Management organization, you will be based within PNC's footprint. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
This product expert will be at the forefront of managing innovative payment solutions that enhance the client experience across the organization. It serves at the intersection of business, technology and user experience.
Define and align product vision by researching client data, market trends and competitive analysis and product viability and feasibility.
Responsible for owning the end-end client journey, ensuring that the core processes that support the product are robust and deliver the right outcome to our clients.
Gather information and make data-driven decisions on the product solution.
Articulate and lead product strategies that achieve business objectives and are technical feasible to meet our client needs.
Identify solutions that fit the market and guide a product team to deliver them.
To be successful, you should have:
Business acumen and strategic thinking in a global payments space
Strong understanding of digital technology and emerging payment solutions
Consultative insights to complete business case/justification to create growth plans
Knowledge of corporate banking and treasury management products
Proven track record of payments product management and solutioning for business and client initiatives
Experience working in banking or financial services industry
Experience working with risk and controls, change and transformation
Performs ongoing competitive analysis of payment product solutions
Experience in creating and charting to go from current state to scaling or transformation
Strong communication and influencing skills
Job Description
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Competencies
Business Acumen, Coaching Others, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Product Development Strategy, Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $130,000.00 - $247,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 04/14/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Payments Product Manager Expert within PNC's Treasury Management organization, you will be based within PNC's footprint. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
This product expert will be at the forefront of managing innovative payment solutions that enhance the client experience across the organization. It serves at the intersection of business, technology and user experience.
Define and align product vision by researching client data, market trends and competitive analysis and product viability and feasibility.
Responsible for owning the end-end client journey, ensuring that the core processes that support the product are robust and deliver the right outcome to our clients.
Gather information and make data-driven decisions on the product solution.
Articulate and lead product strategies that achieve business objectives and are technical feasible to meet our client needs.
Identify solutions that fit the market and guide a product team to deliver them.
To be successful, you should have:
Business acumen and strategic thinking in a global payments space
Strong understanding of digital technology and emerging payment solutions
Consultative insights to complete business case/justification to create growth plans
Knowledge of corporate banking and treasury management products
Proven track record of payments product management and solutioning for business and client initiatives
Experience working in banking or financial services industry
Experience working with risk and controls, change and transformation
Performs ongoing competitive analysis of payment product solutions
Experience in creating and charting to go from current state to scaling or transformation
Strong communication and influencing skills
Job Description
- Uses advanced knowledge and industry experience to shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable a differentiated customer experience.
- Recognized as an industry expert and serves as a subject matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups.
- Leads and educates as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others. Participates in the marketplace to influence product and customer experience trends and advises on market trends for a business segment.
- Proactively makes innovative recommendations to enhance products and the customer experience. Develops strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies. Presents to executive leadership for buy-in.
- Develops, trains and mentors team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Competencies
Business Acumen, Coaching Others, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Product Development Strategy, Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $130,000.00 - $247,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 04/14/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.