Manager, US Employer Client Acquisition (TELUS Health)

Description

TELUS Health is dedicated to empowering every person to live their healthiest life. We leverage leading-edge technology to shape the future of health, making healthcare more accessible and delivering improved health experiences for everyone. Join our innovative team and make your future friendly while transforming healthcare across North America.

Here's the impact you will make and what we will accomplish together

We are seeking a dynamic and strategic Manager of US Employer Client Acquisition to lead our growth in the US market. Reporting to the Director of North American Marketing, you will develop and execute client acquisition strategies tailored to the US employer landscape while building and leading a high-performing team.

Key Responsibilities:

Strategic program development:

• Create and implement client acquisition programs tailored to the US market.
• Analyze market trends, competitor strategies and existing Canadian programs to deliver best in class programs for the US market.
• Develop data drive acquisition strategies based on market intelligence and client insights.
• Create measurable KPIs and success metrics for all acquisition initiatives.

Funnel Optimization:

• Work with US-based teams to optimize conversion initiatives across digital and traditional channels.
• Develop campaigns and materials including case studies and white papers to drive funnel progression from lead to close.
• Empower team members and sales to own specific funnel stages and drive conversions.

Partnership Development:

• Build and maintain strategic relationships with internal consultant relations teams to strengthen ties with key US brokers and resellers.
• Strengthen marketing interlock and communication with US sales leaders by leveraging best in class sales enablement practices
• Develop and manage partner programs to drive mutual growth.

Market presence development:

• Identify and prioritize events that offer the highest ROI within budget constraints
• Plan and execute events in key US markets with integrated pre-event, onsite and post-event lead capture and nurture, aligned with brand messaging
• Develop location-specific engagement strategies
• Measure and report on event ROI and market impact

Team leadership and development:

• Build and lead a high performing team, setting clear goals and aligning individual objectives with broader strategy
• Provide ongoing feedback, coaching and mentoring to support team development and growth.

Qualifications

What you bring

• Degree in marketing or equivalent experience
• 10+ Years of experience in B2B marketing leadership
• 3-5+ years of strong leadership experience with a track record of building and motivating high performing teams
• Strong business acumen with experience in go to market, business analysis, campaign management, strategic planning, program management
• Excellent analytical skills with the ability to use data to drive marketing decisions and demonstrate ROI
• Exceptional communication and presentation skills with the ability to influence stakeholders at all levels
• Agile mindset with the ability to adapt quickly to market changes and emerging opportunities
• Comfortable with autonomy and able to manage multiple stakeholders and projects with extreme attention to detail and organization skills

Ideal Candidate profile

• Self-starter - able to work independently, anticipates needs and takes initiative
• Analytical - able to quickly synthesize key information and take action to drive results
• Organized - excellent time management and prioritization skills
• Adaptable - comfortable working in a dynamic, quickly evolving environment
• Problem solver - able to easily pivot and find new, innovative solutions
• Team oriented - exceptionally strong interpersonal skills, works well with individuals across teams
• Leader - able to create clarity and define success in a way that motivates and inspires a team, in an often ambiguous environment
• Coach-like - guides and empowers team members through feedback, questions, and support to foster growth and maximize potential
• Customer focused - pays close attention to the pivotal details that impact clarity and delight in the customer journey

What we give back to you

• Opportunity to make a significant impact on the growth of TELUS Health across North America
• Flexible work arrangements that support work-life balance
• Competitive compensation and comprehensive benefits package
• Professional development and career growth opportunities
• A workplace that embraces our core values: passionately putting our customers and communities first, embracing change and innovating courageously, and growing together through spirited teamwork

Salary Range: $94,000-$142,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We're looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.