Salesforce Business Analyst / Administrator
Apply NowCompany: Cynet Systems
Location: Cupertino, CA 95014
Description:
Job Description:
Pay Range: $64hr - $68hr
Experience Requirements:
Pay Range: $64hr - $68hr
Experience Requirements:
- 5+ years of experience as a Salesforce Analyst or Administrator with leading enterprise-scale CRM, PRM projects.
- round 2 Years of experience/ exposure in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Should have Working knowledge of process documentation & project management software.
- Salesforce Administrator Certification (required).
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and related modules.
- Experience with tools such as Jira, Confluence, and Microsoft Office Suite.
- Deep understanding of Salesforce Platform functionalities and best practices.
- Strong knowledge of Enterprise channel & End customer sales.
- Experience in Sales operations, partner management & enablement preferred.
- Strong experience in implementation; ability to determine whether requirements are related to configuration, customization, and/or integrations with external systems.
- Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
- Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
- Experience with Agile / Scrum delivery models.
- Experience working with large-scale, complex datasets and using salesforce data tools.
- bility to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight.