Production Manager II
Apply NowCompany: Service Global, Inc
Location: Dallas, TX 75217
Description:
The primary focus of this role is to monitor and guarantee the timely execution of production and maintenance milestones for developer teams across various projects. You will work closely with a diverse network of content producers and developers to implement quality-of-life updates, streamlining processes to enhance operational excellence.
Responsibilities:
Manage project timelines, budgets, and resources to ensure successful launches Coordinate with internal teams, including art, audio, and QA, to ensure seamless integration and high-quality output Develop and maintain strong relationships with third-party developers, fostering a culture of collaboration and innovation Identify and mitigate risks, escalating issues to management as needed Regularly check active projects to ensure they are operative as expected and flag any issues to key stakeholders Play an active role in various testing phases, from pre-certification to final launch, ensuring QA and performance best practices are implemented throughout Track relevant platform bugs and alert potentially affected development teams Demonstrate and promote high attention to detail when documenting workflows, schedules, and trackers individually or collaboratively Playtest new features for bugs and performance impact Conduct routine assessments of project status to evaluate system stability and performance metrics Monitor and document weekly project activities to verify the delivery and availability of all necessary assets
Requirements:
3+ years of experience in game production, project management, or a
3+ related field
Experience with a variety of project management methodologies and tools Experience with Google docs and sheets, Salesforce, Jira, and/or other productivity tools Experience working directly with 3rd party content developers Familiarity with applications development and QA Excellent organizational and multi-tasking ability Resourcefulness and problem-solving A team player with great communication skills
Nice to Have:
Experience with Unity or other game engines Experience with Live Service models Familiarity with Agile development methodologies Experience with project management tools (e.g., Asana, Trello, Jira)
If you're passionate about shaping the future of metaverse entertainment and have the skills and experience we're looking for, please submit your application, including your resume and a cover letter outlining your qualifications and interest in the role.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Mandatory Skills
3+ years of experience in game production, project management, or a 3+ related field
Responsibilities:
Manage project timelines, budgets, and resources to ensure successful launches Coordinate with internal teams, including art, audio, and QA, to ensure seamless integration and high-quality output Develop and maintain strong relationships with third-party developers, fostering a culture of collaboration and innovation Identify and mitigate risks, escalating issues to management as needed Regularly check active projects to ensure they are operative as expected and flag any issues to key stakeholders Play an active role in various testing phases, from pre-certification to final launch, ensuring QA and performance best practices are implemented throughout Track relevant platform bugs and alert potentially affected development teams Demonstrate and promote high attention to detail when documenting workflows, schedules, and trackers individually or collaboratively Playtest new features for bugs and performance impact Conduct routine assessments of project status to evaluate system stability and performance metrics Monitor and document weekly project activities to verify the delivery and availability of all necessary assets
Requirements:
3+ years of experience in game production, project management, or a
3+ related field
Experience with a variety of project management methodologies and tools Experience with Google docs and sheets, Salesforce, Jira, and/or other productivity tools Experience working directly with 3rd party content developers Familiarity with applications development and QA Excellent organizational and multi-tasking ability Resourcefulness and problem-solving A team player with great communication skills
Nice to Have:
Experience with Unity or other game engines Experience with Live Service models Familiarity with Agile development methodologies Experience with project management tools (e.g., Asana, Trello, Jira)
If you're passionate about shaping the future of metaverse entertainment and have the skills and experience we're looking for, please submit your application, including your resume and a cover letter outlining your qualifications and interest in the role.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Mandatory Skills
3+ years of experience in game production, project management, or a 3+ related field