[Hybird] Learning & Development Facilitator (15293-1)

• Job Title: Learning & Development Facilitator
• Job Type: Regular Full-Time, Hourly
• BA/BS in Adult Learning, Instructional Design, Organizational Development, Human Resources, or a related field (or equivalent experience).
• 5+ years of experience in training delivery, facilitation, or learning and development

Location

• 6625 Excellence Way, Plano, TX, USA
• 85 Challenger Rd. Ridgefield Park, NJ 07660 (will be moving to 700 Sylvan Ave, Englewood Cliffs, NJ 07632 in June)
• Hybrid: Onsite Monday-Thursday, WFH Friday

Benefits

• Medical Insurance (Health, Dental & Vision)
• 401(k) with Company Match
• Paid Time Off
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

Compensation

$38 - 42/hr

Top Three Skills:

1) Facilitation
2) Communication
3) Leadership Development

Position Summary:
We are seeking a highly motivated and collaborative Learning & Development Facilitator with strong facilitation and project management skills to join our dynamic and fast-paced team. This role is responsible for delivering impactful training programs and supporting learning operations for various initiatives, including New Hire Orientation (NHO), Professional Development, Leadership Development, HR and Talent Management Programs, and other key learning initiatives. In addition to facilitation, this individual will serve as a project manager, overseeing program logistics, reporting, communications, and event planning. As part of the L&D team, this role will interface with multiple departments and may have opportunities to be influential and, with experience, become more involved with higher-level projects.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Deliver engaging and interactive training sessions focused on leadership development, performance management, career development, and functional skills.
• Adapt facilitation techniques based on audience needs, learning modalities, and company culture.
• Apply adult learning principles to maximize knowledge retention and learner engagement.
• Create, review, and update training materials such as PowerPoint presentations, facilitator guides, participant workbooks, and job aids to enhance training effectiveness and ensure that they align with company branding and instructional design best practices.
• Collaborate with HR Partners and Subject Matter Experts (SMEs) to translate business needs into effective learning solutions; and to gather training feedback, work with Senior Manager to assess needs and develop/ implement creative and effective learning solutions.
• Program & Project Management: Lead facilitation and execution of New Hire Orientation and other talent development programs; develop and manage course schedules; track participation; ensure seamless logistics (before, during and after session needs) with Coordinator support.
• Ensure on-boarding activities (i.e., scheduling, set-up, equipment) for new hires are smooth and timely
• Provide system administration support as needed (including entering/maintaining and auditing training and/or talent management data)
• Periodically evaluate ongoing programs to identify areas of opportunity and ensure that they reflect any updates after alignment with the program owner/manager.
• Communicate effectively with various types of management levels internally and with external organizations.
• Utilize virtual facilitation tools such as Webex or Zoom, content management systems; and learning management systems (CornerStone OnDemand).
• Manage live training logistics (with Coordinator support): order materials and equipment, provide instructor support, room set-up/break down, support logistics both on-site and off-site; Reserve rooms for training events (coordinate with external vendors as needed); Coordinate with facilities and instructors and set up room as required; Ensure all technology is enabled and ready prior to workshop sessions; Create and follow up with catering orders for events
• Manage (with Coordinator support) registration communications, prerequisite and follow-up work, marketing materials, and evaluations/surveys; set up and ensure functionality of webinars, conference calls, workshops, etc.
• Perform additional duties as required

Qualifications and Experience:

Required:

• 5+ years of experience in training delivery, facilitation, or learning and development.
• Bachelor's degree in Adult Learning, Instructional Design, Organizational Development, Human Resources, or a related field (or equivalent experience).
• Proven expertise in facilitating leadership and professional development programs.
• Strong proficiency in virtual training platforms (Zoom, Webex) and LMS platforms (CornerStone OnDemand preferred)
• Experience designing PowerPoint presentations, facilitator guides, participant materials, and interactive learning content.
• Exceptional oral and written communication skills, with the ability to engage and influence diverse audiences.
• Strong project management skills, with experience in managing training programs and operational logistics.
• Easily adapts necessary and impromptu changes to content, audience, or overall facilitation.
• Stays abreast of the new trends and tools in employee development within our organization.
• Ability to travel up to 15% nationally as needed.
• Able to lift and move furniture and boxes, flipcharts and easels, as required.

Preferred:

• Certification in Facilitation, Instructional Design, Talent Development, other assessments like DiSC, Strengthsfinders, etc.
• Experience in delivering leadership development programs to all levels of management as well as delivering professional development programs in a sales/marketing organization.
• Experience in sales development programs
• Experienced in managing end-to-end learning needs to deliver to evaluation.
• Familiarity with performance consulting, talent management frameworks, and adult learning best practices.

Key Competencies:

• Highly engaging and dynamic facilitation style. Can adapt facilitation delivery and technique to a wide variety of audience demographics.
• Independent and takes full charge of responsibilities, but not afraid to ask for guidance when needed.
• Mapping learning content to career paths and professional development.
• Strong problem-solving skills and adaptability to change.
• Detail-oriented with excellent time management and organizational skills.
• Comfortable working in fast-paced and ambiguous environments.

General Job Description for this position:

Summary:
The main function of a trainer is to conduct training and development programs for employees. This person is responsible for collecting information, conducting research, and creating training materials and programs.

Job Responsibilities:

• Monitor, evaluate and record training activities and program effectiveness.
• Offer specific training programs to help workers maintain or improve job skills.
• Assess training needs through surveys, interviews with employees, focus groups or consultation with managers.
• Develop alternative training methods if expected improvements are not seen.
• Develop training procedure, manuals, guides and course materials such as handouts and visual materials.
• Meet with department leads and management to determine training needs.
• Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

Skills:

• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one's time.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique.
• Knowledge of media production, communication, and dissemination techniques and methods.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods.
• Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Education/Experience:

• Bachelor's degree in relevant field or equivalent experience/training required.
• 5-7 years related experience required.

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!

Our vision is 'We Want to See You Grow' to become the industry leader for both employee and company.

For more information about JND, please visit www.jndsolutions.com

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