Source to Pay Americas, Director

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role

This role is responsible for leading and optimizing the end-to-end Source to Pay (S2P) Process for the Americas including sourcing for indirect procurement, procurement operations, and Accounts Payable while ensuring efficient procurement processes, appropriate risk mitigation, automation optimization, compliance adherence, and controls enforcement. This role will also include:

• Focus on driving indirect sourcing/procurement transformation initiatives, manage regional indirect supplier relationships, comply with global policies, and align strategies with business objectives to enhance operational efficiency and financial performance while ensuring internal controls.
• Oversee purchase requisition, invoice processing, payment process management, credit card administration to Expense claim management, bank administration, cash management, and GRNI analysis.
• Responsible for the regional relationship with the outsourced Service Provider (Genpact), ensuring the provision of services are in line with SLAs, KPI and CPI and the delivery of services to meet business needs.

Partnership with the Brambles Global S2P Team on various global initiatives to maximize savings and incorporate best practices ensuring global standardization.

Key Accountabilities

Sourcing & Procurement Operations:

• Develop and implement an indirect sourcing framework to optimize supplier selection, contract negotiations, and category management.
• Establish supplier governance models, ensuring risk mitigation, compliance, and performance management.
• Drive cost savings initiatives through spend analysis, strategic negotiations, using preferred supplier and supplier consolidation.
• Collaborate with internal stakeholders to align procurement strategies with business needs.
• Ensure compliance with Global procurement policy, ethical sourcing practices, and regulatory requirements.
• Drive transformation leveraging S2P technology. Build roadmap to increase automation through catalog penetration and self-service tactical sourcing.
• Design roadmap for improving procurement operations processes, deploying new and existing technologies, enabling and onboarding suppliers and supporting the business. Oversight of ongoing procurement administrative support, purchase order process management, e-invoicing, vendor onboarding, promoting preferred supplier usage, end-user training, Coupa functional administration, PO compliance etc.
• This role will be responsible for unlocking and creating value including hard cost reduction savings, by leading a team that will actively manage the end-to-end strategic sourcing and category management processes and all related commercial elements of spend.
• Within the Americas, this role will have responsibility for the categories of Facilities Management (FM), Maintenance, Repair & Operations (MRO), Utilities, Material Handling Equipment (MHE), Fleet, Marketing, Office Supplies, Packaging and Sustainability / Decarbonization.
• Within the Americas, this role will support the execution of the following categories in support of global strategies: Technology Services, Telecom, Digital, Travel, HR, Professional Services, Real Estate and Plant Equipment.
• Using the standard sourcing methodology to redesign and keep refreshed individual category and sub-category strategies, development of a panel of preferred suppliers, expert management of those suppliers and the contracts that we share. Responsible for partnering with internal customers to establish needs, define priorities, deliver value, and mitigate risks.
• Provision of effective business partnering to the Americas SLT through pro-active insightful procurement guidance, at both an operational and strategic level for Indirect Procurement

Accounts Payable:

• Regional implementation of global strategy for Accounts Payable (AP) processes including associated policies and technologies.
• As a part of continuous improvement develop overall regional transformation strategy into operational goals, objectives, and process roadmaps.
• Oversee AP activities across all Americas Business Units. These activities include invoice processing and management, payment processing, expense claim processing and payment, vendor help desk, debit balance accounting, GRNI, bank administration, concurrent payment audits and duplicate recovery.
• Collaborate with Genpact to improve processes ensuring the quality and timeliness of required outputs.
• Oversight of Transportation/Freight Pay and 3PL payment process.

General:

• Review relevant performance metrics, key SLAs to ensure the appropriate service levels are being met.
• Review regional performance metrics / key SLAs to ensure the appropriate service levels are being met; Lead quarterly SLA and performances review meetings and escalate to the global team as needed.
• Support the Global Team by identifying potential opportunities to standardize and improve processes within the region.
• Identify and develop metrics to monitor and measure the effectiveness of end-to-end performance beyond contractual KPI's and CPI's
• Act as a key point of contact and communicate pro-actively with Regional Business and Finance Leaders about S2P matters, including ensuring the business is educated on the appropriate channels for logging and tracking issues for resolution.
• Ensure accounting policies and business process changes are properly implemented.
• Act as audit liaison to Internal and External Auditors for interim and year-end audits.
• Manage relationships with direct procurement leadership to drive continuous improvement initiatives.

Educational Qualifications:

Bachelor's degree in supply chain management, Finance, Business or related field.

MBA Preferred.

Experience:

• 10+ years of experience in procurement, strategic sourcing, P2P, and AP functions, with at least 5 years in a senior leadership role.
• Strong knowledge of indirect procurement, supplier relationship management, risk mitigation, and ESG, compliance best practices.
• Experience with Source-to-Pay and ERP systems (e.g., SAP Ariba, Coupa, Oracle.).
• Deep understanding of financial controls, accounts payable automation, and working capital management.
• Experience working with third party Business Process Outsourcing (BPO)

Skills:

• Proven track record of driving cost savings, process efficiencies, and procurement transformation initiatives.
• Excellent leadership, stakeholder management, and negotiation skills
• Can demonstrate skill in driving change management process and/or process improvement.
• Working Knowledge of SAP and Coupa
• Project management
• Excellent written, verbal, and interpersonal skills

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Category Strategy, Contract Management, Cost Management, Cross-Functional Work, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Learn From Mistakes, Market Analysis, Mentorship, Motivating Teams, Prioritization, Procurement Strategies, Procurement Systems, Responsible Sourcing, Risk Management, Stakeholder Engagement, Strategic Sourcing, Supplier Management, Supplier Performance Management (PM), Talent Development

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.