Human Capital Manager (Contract)

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Manager

Job Description & Summary
As a Human Capital (HC) Manager in our HC Services team, you'll work as part of a team of problem solvers, helping to solve complex business issues and support our people experience. Working closely with staff and Partners, you'll help guide and coach on challenging and sensitive situations they need support with.

Meaningful work you'll be part of

As a Human Capital (HC) Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Serve as a trusted advisor to Partners/leaders with a focus on creating a meaningful work experience for our staff aligned with our People Value Proposition.
• Coach Partners/leaders to increase their leadership effectiveness, including consulting on performance or employee relations issues, building familiarity and trust to enhance working relationships, and advancing inclusion and equity through education/training.
• Work collaboratively with peers, the HC Services Senior Manager, and HC Senior Managers/Director to drive a consistent/equitable ("one-firm") approach to our work.
• Act as a subject matter expert and provide value-add coaching on employment-related issues (e.g., wellness discussions, performance management, data breaches, personal relationships, work refusals, etc.), ensuring consistency and alignment with established governing regulations, the firm's HC policies, and our Code of Conduct.
• Consult and mentor Partners/leaders on issues related to legal, procedural, compliance, employee relations, talent acquisition, total rewards, and performance management.
• Identify trends and provide insights to HC Senior Managers to contribute to the HC strategy and the overall people experience.
• Perform other responsibilities related to the day-to-day management of our people, including terminations of staff, absence management, salary reviews, collaborating with HC specialist teams on employee relations matters (Ethics, Independence, Legal, Risk, etc.), and managing escalations from the supporting HC Operational Excellence team.
• Provide ad-hoc support and projects as requested by the HC Senior Managers and Director.

Experiences and skills you'll use to solve

• Relevant experience in a series of progressive HR roles, ideally within a professional services firm/matrix organization.

• An undergraduate degree with demonstrated on-going learning efforts (Certified Human Resources Professional/Leader (CHRP/CHRL) designations are an asset).

• An in-depth understanding of human resources management: recruitment, compensation and benefits, performance management, talent management, staff development, employee relations and their link to business strategy.

• Demonstrated ability to build and manage trusting relationships with key leaders and internal business Partners with a commitment to exceptional client service.

• Excellent project management and prioritization skills in managing multiple deadlines and complex projects. Able to move effortlessly between strategic topics and day to day HC activities.

• Proven ability to coach senior individuals and influence as appropriate to manage stakeholder expectations and ensure successful outcomes.

• Strong critical thinking skills and ability to assess situations strategically, navigate new and changing situations, and develop a collaborative approach.

• Fast learner, strong technical skills, and open to implementing next generation HR skills (process automation, people/data analytics, Generative AI, and other digital skills).

• Open to new ways of doing things and continuous improvement.

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

• This is a 16-month full-time contract opportunity.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus prcieux, c'est notre personnel. Et c'est en apprenant les uns des autres que nous devenons plus forts. Nous avons cur de crer une communaut quitable et inclusive de professionnels de la rsolution de problmes, dans laquelle chacun se sent vraiment sa place. Nous savons que l'exprience peut prendre diverses formes et, pour nous, donner confiance au public et rsoudre des problmes importants n'est possible que si notre milieu de travail reflte la diversit de la socit dans laquelle nous vivons.

Nous tenons rpondre vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour tre parfaitement l'aise, faites-le-nous savoir l'tape de la demande d'emploi.

Pour en savoir plus sur l'inclusion et la diversit chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle quation.