RUHS Performance and Service Excellence Program Administrator - Hospital Administration
Apply NowCompany: Riverside County, CA
Location: Moreno Valley, CA 92553
Description:
Salary : $109,986.24 - $174,637.22 Annually
Location : Moreno Valley
Job Type: Regular
Job Number: 25-74085-JE
Department: RUHS-Medical Center
Division: Hospital Administration
Opening Date: 04/14/2025
Closing Date: 5/5/2025 11:59 PM Pacific
ABOUT THE POSITION
The County of Riverside's Hospital Administration division at Riverside University Health Systems seeks a RUHS Performance & Service Excellence Program Administrator to join our team at our Mission Grove location in Riverside.
This position is responsible for overseeing the daily operations of healthcare performance improvement and service excellence initiatives to ensure efficient and effective program execution. The role includes monitoring key performance indicators, facilitating team meetings and improvement events, and supporting staff in applying continuous improvement methodologies. This position collaborates with leadership and stakeholders to align on priorities, promote a culture of patient safety and service excellence, and integrate performance improvement strategies into daily operations. Additionally, the role provides guidance to staff on quality improvement practices, assists in developing policies and procedures to enhance patient care and operational efficiency, and ensures compliance with regulatory standards. The position also supports leadership by providing data analysis, preparing reports on program progress, researching emerging trends in healthcare quality, and assisting in budget monitoring and resource allocation for improvement initiatives. Through training and mentorship, the position helps build staff capabilities in performance improvement while maintaining alignment with the organization's goals and regulatory requirements.
Desired Qualifications:
9/80 - Day Shift
Meet the Team!
EXAMPLES OF ESSENTIAL DUTIES
Coordinate, monitor and review the activities and staff of assigned healthcare performance improvement, patient safety, quality of patient care, and service delivery programs to assure effective and efficient operation.
Develop, organize, implement, and monitor Performance Improvement (PI) initiatives to achieve safe and excellent healthcare quality and operational outcomes at RUHS; employ and utilize performance improvement methodology, tools and techniques to streamline healthcare processes and delivery systems.
Provide leadership and expertise in the development and implementation of quality improvement, patient safety and reliability strategies and programs within RUHS; assign clear authority and accountability for quality, performance improvement and service excellence efforts; obtain and allocate resources, including staffing.
Collaborate with the senior leadership, nursing, ancillary services, ambulatory, and other key stakeholders to develop, implement and sustain policies/procedures and workflow system to improve patient outcomes, patient satisfaction, patient safety, and performance and service excellence measures and programs.
Collaborate with senior leadership to develop, identify and define performance indicators and set priorities regarding areas for improvement related to quality and delivery systems of care, patient safety and reliability of data tracking these measures.
Integrate healthcare performance and quality of care objectives and activities into RUHS culture through marketing and promotion.
Assist in the development of objectives and policies pertinent to healthcare performance and delivery improvement; assist assigned department supervisors in the establishment of budgets and monitor expenditures against the budget.
Maintain competence and knowledge of Joint Commission and federal and state regulatory standards related to quality and delivery of healthcare and patient safety; ensure that the RUHS leadership is updated with trends in healthcare quality standards; lead and coordinate the preparation for accreditation and regulatory compliance surveys.
Select, assign, evaluate, and direct the work of subordinates; review employee progress and efficiency reports; assist in the selection and evaluation of supervisors and staff.
Consult with assigned department leaders/representatives to evaluate services and implement changes in departmental operations if necessary; create and revise department policies and practices to align with department goals related to patient safety, quality of care and other performance measures.
Perform special studies as assigned by executive leader; assume total responsibility for assigned special projects; provide periodic reports on status of projects to the Medical Center Chief Operating Officer.
Attend, participate in and conduct staff meetings, committee meetings and conferences; may represent RUHS at meetings and conferences with County and other officials; prepare correspondence and reports as required.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a master's degree, preferably with a major in hospital, health, business or public administration, public health, behavioral science, management, nursing, or a closely related field to the assignment. (Additional qualifying experience may substitute for the required education based on one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
and
Experience:
Three years of hospital or healthcare administration experience in an acute care hospital or large health system. (Five years of experience managing healthcare performance improvement projects preferred.)
OR
Five years in a large organization providing financial planning and analysis, development of organizational policies and procedures, and management of performance improvement projects along with team-building experience. (Experience in an acute care hospital or large health system is preferred.)
Certification: Lean certification in healthcare or Certified Professional in Healthcare Specialty certification is preferred.
SUPPLEMENTAL INFORMATION
For questions regarding this recruitment, please contact the recruiter, Jill Eastman, at JEastman@rivco.org
APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL INSURANCE: A Flexible Benefit Credit is provided on a monthly basis as governed by the Management Resolution or applicable bargaining unit. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
A new member is defined as any of the following:
A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
401(a) MONEY PURCHASE PLAN: County contribution of $50 per pay period towards choice between two 401(a) plan providers.
ANNUAL LEAVE (Bi-Weekly Accrual):
0 < 36 months = 8.92 Hours
36 to 108 or more months = 12.00 Hours
Maximum Annual Leave accumulation is 1,800 hours. Employee may receive pay in lieu of up to 80 hours per calendar year. Agency/Department Head may approve an additional 80 hours.
-Annual Leave for Unrepresented Management Attorneys:
Maximum Annual Leave accumulation is 2,000 hours. Refer to Article 22 of the Management Resolution for a list of job classifications included.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: 5 days (3 days are County paid; 2 days can be taken through use of accrued leave balances).
BASIC LIFE INSURANCE: $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the Management Resolution or applicable bargaining unit.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding, Management Resolution, or Salary Ordinance. Please contact the recruiter listed on the job posting directly for more information..
01
Do you possess a valid California Driver's License and valid auto insurance?
02
I understand that my responses to these screening questions must be supported by my resume, including specific examples of relevant experience or software.
03
What is the highest level of education you have from an accredited college or university in hospital, health, business or public administration, public health, behavioral science, management, or nursing?
04
How many years of hospital or healthcare administration experience in an acute care hospital or large health system do you have?
05
How many years of experience do you have in a large organization providing financial planning and analysis, developing organizational policies and procedures, and managing performance improvement projects, along with team-building experience?
06
How many years of experience do you have in healthcare administration or operations, specifically in performance improvement, patient safety, or service delivery within a large healthcare setting?
07
How many years of experience do you have applying Lean methodologies such as Value Stream Mapping, A3 Problem Solving, Kaizen events, 5S, or Visual Management in a healthcare environment?
08
How many years of experience do you have developing, implementing, and scaling performance improvement programs in healthcare settings?
09
How many years of experience do you have working with Electronic Health Records (EHR), Patient Management Systems, or other healthcare IT tools to support performance improvement initiatives?
10
How many years of experience do you have analyzing healthcare data, tracking key performance indicators (KPIs), and using data to drive operational improvements and patient outcomes?
11
Are you a current regular, temporary, or per diem employee with the Riverside University Health System (RUHS)?
12
What specific skills, experiences, or qualifications make you an ideal fit for this position? Please provide examples that demonstrate your ability to excel in this role.
Required Question
Location : Moreno Valley
Job Type: Regular
Job Number: 25-74085-JE
Department: RUHS-Medical Center
Division: Hospital Administration
Opening Date: 04/14/2025
Closing Date: 5/5/2025 11:59 PM Pacific
ABOUT THE POSITION
The County of Riverside's Hospital Administration division at Riverside University Health Systems seeks a RUHS Performance & Service Excellence Program Administrator to join our team at our Mission Grove location in Riverside.
This position is responsible for overseeing the daily operations of healthcare performance improvement and service excellence initiatives to ensure efficient and effective program execution. The role includes monitoring key performance indicators, facilitating team meetings and improvement events, and supporting staff in applying continuous improvement methodologies. This position collaborates with leadership and stakeholders to align on priorities, promote a culture of patient safety and service excellence, and integrate performance improvement strategies into daily operations. Additionally, the role provides guidance to staff on quality improvement practices, assists in developing policies and procedures to enhance patient care and operational efficiency, and ensures compliance with regulatory standards. The position also supports leadership by providing data analysis, preparing reports on program progress, researching emerging trends in healthcare quality, and assisting in budget monitoring and resource allocation for improvement initiatives. Through training and mentorship, the position helps build staff capabilities in performance improvement while maintaining alignment with the organization's goals and regulatory requirements.
Desired Qualifications:
- 3-5 years in healthcare administration or operations, specifically in performance improvement, patient safety, or service delivery within a large healthcare setting
- Experience applying Lean methodologies such as Value Stream Mapping, A3 Problem Solving, Kaizen events, 5S, and Visual Management in a healthcare environment, with a proven record of leading improvement initiatives
- Experience developing, implementing, and scaling performance improvement programs in healthcare settings
- Demonstrated experience analyzing healthcare data, tracking key performance indicators (KPIs), and using data to drive operational improvements and patient outcomes
- Experience with Electronic Health Records (EHR), Patient Management Systems, or other healthcare IT tools used to support performance improvement initiatives
- Familiarity with Joint Commission standards, state and federal healthcare regulations, and quality compliance requirements
- Experience implementing organizational change initiatives and fostering a culture of continuous improvement in healthcare settings
- Lean certification in healthcare or a Certified Professional in Healthcare specialty preferred
9/80 - Day Shift
Meet the Team!
EXAMPLES OF ESSENTIAL DUTIES
Coordinate, monitor and review the activities and staff of assigned healthcare performance improvement, patient safety, quality of patient care, and service delivery programs to assure effective and efficient operation.
Develop, organize, implement, and monitor Performance Improvement (PI) initiatives to achieve safe and excellent healthcare quality and operational outcomes at RUHS; employ and utilize performance improvement methodology, tools and techniques to streamline healthcare processes and delivery systems.
Provide leadership and expertise in the development and implementation of quality improvement, patient safety and reliability strategies and programs within RUHS; assign clear authority and accountability for quality, performance improvement and service excellence efforts; obtain and allocate resources, including staffing.
Collaborate with the senior leadership, nursing, ancillary services, ambulatory, and other key stakeholders to develop, implement and sustain policies/procedures and workflow system to improve patient outcomes, patient satisfaction, patient safety, and performance and service excellence measures and programs.
Collaborate with senior leadership to develop, identify and define performance indicators and set priorities regarding areas for improvement related to quality and delivery systems of care, patient safety and reliability of data tracking these measures.
Integrate healthcare performance and quality of care objectives and activities into RUHS culture through marketing and promotion.
Assist in the development of objectives and policies pertinent to healthcare performance and delivery improvement; assist assigned department supervisors in the establishment of budgets and monitor expenditures against the budget.
Maintain competence and knowledge of Joint Commission and federal and state regulatory standards related to quality and delivery of healthcare and patient safety; ensure that the RUHS leadership is updated with trends in healthcare quality standards; lead and coordinate the preparation for accreditation and regulatory compliance surveys.
Select, assign, evaluate, and direct the work of subordinates; review employee progress and efficiency reports; assist in the selection and evaluation of supervisors and staff.
Consult with assigned department leaders/representatives to evaluate services and implement changes in departmental operations if necessary; create and revise department policies and practices to align with department goals related to patient safety, quality of care and other performance measures.
Perform special studies as assigned by executive leader; assume total responsibility for assigned special projects; provide periodic reports on status of projects to the Medical Center Chief Operating Officer.
Attend, participate in and conduct staff meetings, committee meetings and conferences; may represent RUHS at meetings and conferences with County and other officials; prepare correspondence and reports as required.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a master's degree, preferably with a major in hospital, health, business or public administration, public health, behavioral science, management, nursing, or a closely related field to the assignment. (Additional qualifying experience may substitute for the required education based on one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
and
Experience:
Three years of hospital or healthcare administration experience in an acute care hospital or large health system. (Five years of experience managing healthcare performance improvement projects preferred.)
OR
Five years in a large organization providing financial planning and analysis, development of organizational policies and procedures, and management of performance improvement projects along with team-building experience. (Experience in an acute care hospital or large health system is preferred.)
Certification: Lean certification in healthcare or Certified Professional in Healthcare Specialty certification is preferred.
SUPPLEMENTAL INFORMATION
For questions regarding this recruitment, please contact the recruiter, Jill Eastman, at JEastman@rivco.org
APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL INSURANCE: A Flexible Benefit Credit is provided on a monthly basis as governed by the Management Resolution or applicable bargaining unit. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023, the employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
401(a) MONEY PURCHASE PLAN: County contribution of $50 per pay period towards choice between two 401(a) plan providers.
ANNUAL LEAVE (Bi-Weekly Accrual):
0 < 36 months = 8.92 Hours
36 to 108 or more months = 12.00 Hours
Maximum Annual Leave accumulation is 1,800 hours. Employee may receive pay in lieu of up to 80 hours per calendar year. Agency/Department Head may approve an additional 80 hours.
-Annual Leave for Unrepresented Management Attorneys:
Maximum Annual Leave accumulation is 2,000 hours. Refer to Article 22 of the Management Resolution for a list of job classifications included.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: 5 days (3 days are County paid; 2 days can be taken through use of accrued leave balances).
BASIC LIFE INSURANCE: $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the Management Resolution or applicable bargaining unit.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding, Management Resolution, or Salary Ordinance. Please contact the recruiter listed on the job posting directly for more information..
01
Do you possess a valid California Driver's License and valid auto insurance?
- Yes
- No
02
I understand that my responses to these screening questions must be supported by my resume, including specific examples of relevant experience or software.
- Yes
- No
03
What is the highest level of education you have from an accredited college or university in hospital, health, business or public administration, public health, behavioral science, management, or nursing?
- None of these
- Less than 30 semester or 45 quarter units
- At least 30 semester or 45 quarter units
- At least 60 semester or 90 quarter units
- At least 90 semester or 135 quarter units
- At least 120 semester or 180 units
- I have my Associates degree
- I have my Bachelors degree
- I have my Masters degree
- I have my Doctorate degree
04
How many years of hospital or healthcare administration experience in an acute care hospital or large health system do you have?
- None
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more, but less than 7
- 7 years or more, but less than 8
- 8 years or more
05
How many years of experience do you have in a large organization providing financial planning and analysis, developing organizational policies and procedures, and managing performance improvement projects, along with team-building experience?
- No Experience
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more, but less than 7
- 7 years or more, but less than 8
- 8 years or more, but less than 9
- 9 years or more, but less than 10
- 10 years or more
06
How many years of experience do you have in healthcare administration or operations, specifically in performance improvement, patient safety, or service delivery within a large healthcare setting?
- None
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more
07
How many years of experience do you have applying Lean methodologies such as Value Stream Mapping, A3 Problem Solving, Kaizen events, 5S, or Visual Management in a healthcare environment?
- None
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more
08
How many years of experience do you have developing, implementing, and scaling performance improvement programs in healthcare settings?
- None
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more
09
How many years of experience do you have working with Electronic Health Records (EHR), Patient Management Systems, or other healthcare IT tools to support performance improvement initiatives?
- None
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more
10
How many years of experience do you have analyzing healthcare data, tracking key performance indicators (KPIs), and using data to drive operational improvements and patient outcomes?
- None
- Less than 12 months
- 1 year or more, but less than 2
- 2 years or more, but less than 3
- 3 years or more, but less than 4
- 4 years or more, but less than 5
- 5 years or more, but less than 6
- 6 years or more
11
Are you a current regular, temporary, or per diem employee with the Riverside University Health System (RUHS)?
- Yes
- No
12
What specific skills, experiences, or qualifications make you an ideal fit for this position? Please provide examples that demonstrate your ability to excel in this role.
Required Question