Director, Operational Workforce Management

Description

We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.

Summary:

The Director, Operational Workforce Management is responsible for the holistic management of the craft labor starting with sourcing, recruiting, training, and development. The Director, Operational Workforce Management oversees the development, implementation, and success of the Workforce Development Program, which ensures knowledge consistency that supports the safety of our employees above all else, as well as a strong development program. The Director, Operational Workforce Management provides leadership including curriculum development oversight, mentorship program supervision, apprenticeship recruitment and selection strategy, external outreach and partnership efforts, and program evaluation, as well as oversight of the construction training team.

Requirements:

• Collaborates with Operational Leadership for workforce planning & analytics. Responsible for working with cross-functional teams to implement a system for forecasting workforce needs, skill gaps, and future training requirements. This includes data-driven decisions on hiring, training, and resource allocation.
• Employee Engagement & Retention: Develops strategies to maintain high employee morale and reduce turnover, such as recognition programs, career development paths, and feedback mechanisms (employee engagement surveys such as Peakon).
• Compliance and Legal Considerations: Ensures adherence to other regulatory requirements beyond IRA compliance such as state/federal OSHA, EEOC, and industry-specific safety standards.
• Talent Acquisition & Onboarding: Establishes clear processes for recruiting, hiring, and onboarding to ensure consistency and efficiency in bringing new employees into the organization including apprentices.
• Career Pathways & Succession Planning: Creates clear career pathways for employees and plan for succession in key roles to ensure continuity and growth opportunities.
• Budgeting & Resource Allocation: Ensures proper budgeting for training programs, recruitment efforts, staffing and any technological investments required for department operations.
• Collaborates with local colleges, universities, and trade schools to create a pipeline of talent and align training programs with industry needs. Considers opportunities for partnering with school districts to allow for collaboration with school counselors on the availability of the program.
• Develops and executes the overall strategy for the Apprentice Program in alignment with the organization's mission and goals, providing visionary leadership to ensure the program remains at the forefront of industry trends and best practices.
• Collaborates with operational leadership, subcontractors, trade and industry associations and external curriculum providers to build and maintain an exemplary, and audit-ready, apprenticeship program that supports the needs of our clients and the RES business strategy.
• Directs the Apprenticeship Advisory Group to ensure compliance with the Department of Labor, Office of Apprenticeship and/or the State Apprenticeship Agency requirements, and monitors Apprentice progression in accordance with program requirements.
• Provides a comprehensive and dynamic curriculum, collaborating with subject matter experts and industry leaders to ensure curriculum meets industry standard, addresses emerging needs and blends traditional craftsmanship with modern techniques and technologies.
• Oversees the candidate application and selection process, adhering to the apprentice requirements outlined in Title 29, Subtitle A, part 29.
• Leads outreach initiatives to raise awareness of the Apprentice Program and builds a strong network of supporters.
• Prepares for and participates in annual DOL audits.
• Establishes and monitors key performance indicators (KPIs) to assess the success and impact of the operational workforce management.
• Develops, manages and maintains documentation and record retention of all training and apprenticeship completions.
• Develops, enacts, expands, and enforces safety training programs to ensure they meet the needs of the Company and fulfill all necessary regulatory requirements.
• Provides technical expertise, and/or analysis and makes recommendations to management on training issues, programs, topics, or enforcement concerns.
• Operates Company aligned vehicle for site visits and business trips.
• Attends work regularly and punctually, as scheduled or expected.
• Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.

Additional Responsibilities:

• Works with Legal and IT to ensure data protection where sensitive information is required.
• Diversity, Equity, and Inclusion (DEI): Implement DEI initiatives to ensure a diverse workforce and inclusive culture, which can enhance creativity and problem-solving.
• Communication & Change Management: Develops strong communication strategies to manage organizational changes, especially when integrating new systems or processes.
• Crisis Management & Contingency Planning: Prepares for potential disruptions (e.g., economic downturns, workforce shortages) with contingency plans to maintain operations.
• Cultivates and maintains partnerships with external consultants, industry organizations, educational institutions, and other relevant stakeholders, ensuring effective program communication, including status and results.

Safety:

• Presents, supports, and leads-by-example with a safety and quality-oriented attitude.
• Leads by example to show that safety is the most important function, ensuring that all employees follow safe practices while working.
• Accountable to continually reinforce safe behaviors and correct "at risk" behaviors.
• Adheres to and ensures all site team members understands standard operating procedures.
• Leads and supports the site team in technical, quality and safety, utilizing system in place.

Leadership:

• Fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations.
• Manages one or more direct reports.
• Participates in hiring and selection process to fill positions on the team.
• Communicates regularly with direct reports on goals, accomplishments, and information on policies.
• Demonstrates strong leadership and expertise in eyes of client group.
• Employee Development:
• Provides tasks and assignments that challenge and stretch employees' responsibilities.
• Conducts regular discussions with employee(s) on personal development. Comfortable with empowering others.
• Conducts timely, effective performance reviews in accordance with RES guidelines.

Qualifications:

• High School Diploma required.
• Bachelor's degree in a related field preferred.
• 10 or more years' experience in the construction industry required.
• 5 or more years of supervisory or management experience required.
• 2 or more years of proven experience in craft labor management/apprentice management preferred.
• Ability to travel domestically 5 to 15% required.
• Must possess a valid Driver's License.
• Strong interpersonal and communication skills are required to ensure high quality, positive interfaces with the project team, administrative support functions who are based off-site, and clients.
• Ability to multi-task and work independently when required, to ensure deadlines are met.
• Skilled in MS Office (Excel, Word, PPT and Outlook).
• Exemplary attention to detail and follow-through skills.
• Familiarity with LMS systems is preferred.
• Demonstrated strength and experience presenting at industry conferences.
• Proven coaching, mentoring and training experience.
• Passion for preserving and advancing traditional position in the crafts.
• Demonstrated trustworthiness with sensitive and confidential information.
• Proven experience and commitment to collaboration and team building.
• Subcontractor Management.
• Functional competencies include accountability, casting the right shadow, continuous improvement, collaboration, and demonstrating active care.

Anticipated base salary range: $149,000 to $175,000

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. This position is bonus eligible.

RES offers benefits that are effective first day of employment. These benefits include the following:
Medical, Dental and Vision

• Health Savings Account with employer contribution
• Flexible Spending Accounts
• 4x pay Basic Life and Voluntary Life
• Short and Long Term Disability
• Accident, Hospital, and Critical Illness
• 401 (k) plan with 6% company match
• 4 weeks Paid Time Off (PTO) and 10 Paid Holidays
• Tuition Reimbursement and Green Car Reimbursement
• Volunteer and Charity Matching
• Paid Parental Leave and Paid Sabbatical Leave
• Employee Referral Bonus
• Employee Discounts and Wellness programs
• Wellness Reimbursement

Physical requirements and environment:

The work environment and physical demands characteristics are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Rarely: Climbing, crouching, kneeling, pulling/pushing/lifting between 5-15lbs., and stooping are required.

Occasionally: Carrying 5-15lbs., gripping, handling, pinching, and walking are required.

Frequently: Reaching and standing is required.

Constantly: Reading, grasping, hearing, vision, repetitive motion, and sitting is required.

Rarely exposed to extreme cold, heat, and humidity, and wet climates, in the working environment.

Occasionally exposed to noise and hazards in the work environment.

We maintain a drug-free workplace. Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment.

RES is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.