Sr. Director, Digital Services Product Line
Apply NowCompany: Vertiv Holdings Co.
Location: Westerville, OH 43081
Description:
Job Description
Job Summary
Vertiv is hiring a Sr. Director, Digital Services PL! The Product Line Leader for Digital Services is responsible for Vertiv's entire suite of services that fall under our "digital" portfolio inclusive of development, commercialization, delivery and support. This role involves overseeing a team of professionals, ensuring the successful execution of digital services, and driving continuous improvement and innovation. This role demands a visionary leader who can set the strategic direction for digital services, influence global digital strategies, and drive innovation to deliver exceptional customer value and operational excellence. The ultimate measure of success will be through year over year, profitable growth of the product line.
This position will be based onsite in Westerville / Columbus, OH.
Responsibilities:
Requirements:
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
About Vertiv
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
Job Summary
Vertiv is hiring a Sr. Director, Digital Services PL! The Product Line Leader for Digital Services is responsible for Vertiv's entire suite of services that fall under our "digital" portfolio inclusive of development, commercialization, delivery and support. This role involves overseeing a team of professionals, ensuring the successful execution of digital services, and driving continuous improvement and innovation. This role demands a visionary leader who can set the strategic direction for digital services, influence global digital strategies, and drive innovation to deliver exceptional customer value and operational excellence. The ultimate measure of success will be through year over year, profitable growth of the product line.
This position will be based onsite in Westerville / Columbus, OH.
Responsibilities:
- Subject matter expert and global thought leaders for the product line
- Maintain a continual pulse of the market: trends, customer needs, and competitive activity, while navigating Vertiv to success
- Lead the product line, including strategy development and execution.
- Robust business plans inclusive of investments, timelines, and profitable year over year growth
- Oversee the development, delivery, and support of the service product line.
- Collaborate with cross-functional teams, including engineering, operations, marketing, and sales to ensure alignment with business goals.
- Manage a team of professionals, providing guidance, mentorship, and support.
- Drive continuous improvement and innovation within the product line.
- Develop and maintain relationships with key stakeholders, clients, and industry experts.
- Advocate for service initiatives within the organization and represent the company at industry events, conferences, and forums.
- Ensure compliance with industry standards and best practices.
- Develop and manage the budget for the product line's initiatives and projects.
- Report on the performance and impact of the product line's initiatives to senior leadership.
- Identify and implement emerging trends and technologies in the product line to enhance service offerings.
- Drive initiatives to improve operational efficiency and customer satisfaction.
- Lead the development and execution of strategic plans to achieve business objectives.
Requirements:
- Bachelor's Degree in a related field; advanced degree preferred.
- 10+ years of experience in digital services or a related field.
- Strong leadership and team management skills, with experience leading large, diverse teams.
- Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Proven track record of delivering successful digital solutions and driving impactful change.
- Strong problem-solving and decision-making abilities, with a strategic mindset.
- Knowledge of emerging trends and technologies in digital services.
- Experience working in a global organization and managing international digital services efforts.
- Ability to navigate complex organizational structures and build strong relationships with key stakeholders.
- Ability to work and multi-task in a fast-paced environment with constantly changing priorities.
- Travel Requirements:
- 25% travel domestically and internationally as required, with participation in global meetings outside normal working hours.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
About Vertiv
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.