Digital CRM Consultant

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Company: Hexaware Technologies

Location: New York, NY 10025

Description:

Job Description

Expertise on Sales Cloud 10+ years' experience Key Responsibilities and skills: Understanding Business Needs: Collaborate with stakeholders to understand specific sales targets, business requirements, and challenges. Sales Cloud Configuration and Customization: Configure and customize Sales Cloud to align with the organization's sales processes and workflows. Implementation and Integration: Lead the implementation of Sales Cloud features and integrate Sales Cloud with other Salesforce products or systems. Data Management: Maintain data quality, including deduplication and validation rules, to ensure accurate reporting and insights. User Training and Support: Provide training and support to sales teams and end-users to ensure effective use of Sales Cloud. Troubleshooting and Issue Resolution: Identify and resolve issues within the Sales Cloud environment. Reporting and Analytics: Create reports and dashboards to track key sales metrics and business information. Communication and Collaboration: Communicate effectively with both technical and non-technical audiences, including sales teams, management, and other stakeholders. Salesforce Best Practices: Possess a strong understanding of Salesforce best practices and industry trends. Technical Skills: Proficiency in Sales Cloud features, Salesforce administration, and related technologies. Preferred skills Soft Skills: Strong communication, interpersonal, and problem-solving skills. Adaptability: Ability to adapt to the dynamic nature of the Salesforce ecosystem and new technologies. Problem-Solving: Identify and mitigate potential risks and challenges related to Sales Cloud implementation and usage. Integrations: Experience integrating Salesforce with other systems (marketing automation, ERP, e-commerce, etc.) "

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