Manager, Applications Services
Apply NowCompany: IPG Photonics
Location: Minneapolis, MN 55407
Description:
Application Services Manager
Summary:
IPG Photonics is the world leader in high power fiber lasers and laser processing equipment. This position is a hands-on management position working with state-of-the-art laser systems and is focused on the development of Laser Application Services for current and new IPG laser system customers.
Responsibilities (Essential Functions):
- Management of Application Services group activities and personnel
- Drive Revenues and Profitability of the Application Services Business
- Develop Strategic and Tactical Plans for the business
- Develop marketing and sales materials
- Build, develop and manage Applications Services Team commensurate with revenue growth
- Manage proposal process
- Work closely with the service team
- Daily contact with IPG customers
- Consulting services for current and new potential customers
- Evaluation and quoting of customer requests for laser application services and consulting
- Application services at factory and/or customer site, including:
- Development of laser processes per specifications
- Development of laser system machine programs per specifications
- Development of machine vision programs per specifications
- Equipment setup, characterization and documentation of laser processing results
- Equipment and laser processing training
- Development of customer training programs
- Coordination of activities with other IPG groups
- Analysis and reporting of activities to Senior Management
- Position requires frequent travelling to customer locations, trade shows and IPG facilities
Qualifications:
- Masters or BS Engineering degree
- +5 years of experience in laser materials processing, in particular laser welding
- Strong knowledge with setup, programming and running of CNC and Robotic laser systems
- Strong knowledge of materials characterization techniques
- Strong software skills
- Strong knowledge of machine vision tools
- Strong experience with Medical Device industry preferred
- Strong professional communications, negotiation, and problem-solving abilities
Qualifications:
- Masters or BS Engineering degree
- +5 years of experience in laser materials processing, in particular laser welding
- Strong knowledge with setup, programming and running of CNC and Robotic laser systems
- Strong knowledge of materials characterization techniques
- Strong software skills
- Strong knowledge of machine vision tools
- Strong experience with Medical Device industry preferred
- Strong professional communications, negotiation, and problem-solving abilities
Summary:
IPG Photonics is the world leader in high power fiber lasers and laser processing equipment. This position is a hands-on management position working with state-of-the-art laser systems and is focused on the development of Laser Application Services for current and new IPG laser system customers.
Responsibilities (Essential Functions):
- Management of Application Services group activities and personnel
- Drive Revenues and Profitability of the Application Services Business
- Develop Strategic and Tactical Plans for the business
- Develop marketing and sales materials
- Build, develop and manage Applications Services Team commensurate with revenue growth
- Manage proposal process
- Work closely with the service team
- Daily contact with IPG customers
- Consulting services for current and new potential customers
- Evaluation and quoting of customer requests for laser application services and consulting
- Application services at factory and/or customer site, including:
- Development of laser processes per specifications
- Development of laser system machine programs per specifications
- Development of machine vision programs per specifications
- Equipment setup, characterization and documentation of laser processing results
- Equipment and laser processing training
- Development of customer training programs
- Coordination of activities with other IPG groups
- Analysis and reporting of activities to Senior Management
- Position requires frequent travelling to customer locations, trade shows and IPG facilities
Qualifications:
- Masters or BS Engineering degree
- +5 years of experience in laser materials processing, in particular laser welding
- Strong knowledge with setup, programming and running of CNC and Robotic laser systems
- Strong knowledge of materials characterization techniques
- Strong software skills
- Strong knowledge of machine vision tools
- Strong experience with Medical Device industry preferred
- Strong professional communications, negotiation, and problem-solving abilities
Qualifications:
- Masters or BS Engineering degree
- +5 years of experience in laser materials processing, in particular laser welding
- Strong knowledge with setup, programming and running of CNC and Robotic laser systems
- Strong knowledge of materials characterization techniques
- Strong software skills
- Strong knowledge of machine vision tools
- Strong experience with Medical Device industry preferred
- Strong professional communications, negotiation, and problem-solving abilities