IT Director
Apply NowCompany: EdgeUno
Location: Miami, FL 33186
Description:
This position can be based anywhere in LATAM.
As an IT Director at EdgeUno, you will play a strategic role in IT governance and people management, ensuring a scalable and efficient IT environment. You will oversee four specialized teams (IT Support, SysAdmin, SRE, CloudOps), driving role specialization, optimizing workflows, and enabling stronger governance. Your leadership will be key to aligning IT operations with business needs, ensuring seamless execution, and fostering innovation in cloud services and automation.
Core Responsibilities
IT Governance & Strategic Alignment - Define and implement IT governance frameworks that align with EdgeUno's business strategy. Ensure compliance with security and operational standards while enabling well-founded strategic decisions.
Team Leadership & Development - Manage and mentor specialized teams, promoting collaboration, role clarity, and technical excellence.
Scalability & Innovation in IT - Build a scalable IT environment that supports innovation in cloud services, automation, and infrastructure optimization. Identify and adopt emerging technologies that enhance IT capabilities.
Operational Efficiency & Demand Management - Standardize workflows, improve demand management, and prevent inefficiencies or duplicated efforts. Drive automation and process optimization to maximize productivity.
Cross-Functional Collaboration - Work closely with stakeholders across departments to align IT strategies with business priorities. Ensure Tech Leads can focus on technical decision-making by optimizing operational management.
Incident & Risk Management - Oversee incident response, risk mitigation, and proactive problem-solving initiatives to enhance system reliability.
Performance Monitoring & Optimization - Implement observability and monitoring solutions to ensure IT operations run smoothly, efficiently, and securely.
Requirements
What We Offer
At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, a trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to deliver a turnkey experience for cloud, gaming, streaming, and content companies who want to accelerate their expansion in Latin America with a customer-first focus. Join us and make an impact!
As an IT Director at EdgeUno, you will play a strategic role in IT governance and people management, ensuring a scalable and efficient IT environment. You will oversee four specialized teams (IT Support, SysAdmin, SRE, CloudOps), driving role specialization, optimizing workflows, and enabling stronger governance. Your leadership will be key to aligning IT operations with business needs, ensuring seamless execution, and fostering innovation in cloud services and automation.
Core Responsibilities
IT Governance & Strategic Alignment - Define and implement IT governance frameworks that align with EdgeUno's business strategy. Ensure compliance with security and operational standards while enabling well-founded strategic decisions.
Team Leadership & Development - Manage and mentor specialized teams, promoting collaboration, role clarity, and technical excellence.
Scalability & Innovation in IT - Build a scalable IT environment that supports innovation in cloud services, automation, and infrastructure optimization. Identify and adopt emerging technologies that enhance IT capabilities.
Operational Efficiency & Demand Management - Standardize workflows, improve demand management, and prevent inefficiencies or duplicated efforts. Drive automation and process optimization to maximize productivity.
Cross-Functional Collaboration - Work closely with stakeholders across departments to align IT strategies with business priorities. Ensure Tech Leads can focus on technical decision-making by optimizing operational management.
Incident & Risk Management - Oversee incident response, risk mitigation, and proactive problem-solving initiatives to enhance system reliability.
Performance Monitoring & Optimization - Implement observability and monitoring solutions to ensure IT operations run smoothly, efficiently, and securely.
Requirements
- Proven experience in IT operations management, governance, and team leadership.
- Strong expertise in IT service management (ITSM), automation, and infrastructure scalability.
- Experience managing cross-functional IT teams, ensuring role specialization and operational alignment.
- Deep understanding of cloud computing, DevOps practices and security best practices.
- Strong analytical and problem-solving skills with a continuous improvement mindset.
- Excellent communication and stakeholder management skills.
- Experience in implementing IT governance frameworks and risk management strategies.
- Ensure that your resume is submitted in English, as resumes in other languages may not be considered for review.
What We Offer
At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, a trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to deliver a turnkey experience for cloud, gaming, streaming, and content companies who want to accelerate their expansion in Latin America with a customer-first focus. Join us and make an impact!