Regional Parts Manager, Service Parts Operations

The Regional Parts Manager is responsible for leading their team to ensure all parts operations and parts are available for their service teams. Additionally, Regional Parts Managers perform onsite audits to ensure accuracy within Tesla Motors' proprietary service center management system and its users. This position will require traveling to each service center within the designated region. The Regional Parts Manager is responsible for ensuring all supply chain-related activities within their coverage area are working efficiently and as-intended. This includes fast and predictable parts flow from distribution centers as well as accurate parts orders and high inventory accuracy from the field.

Responsibilities

• Regional leader for a team of 10-30 Parts Advisors at 5-10 sites/locations in their region, managing all supply chain activities
• Driving the implementation of new initiatives and ensuring the team constantly works towards achieving the standards agreed with management and business partners
• Role of system training provider and information multiplicator in their own region
• Evaluating PA job performance and general behavior, and coaching Parts Advisors towards personal and professional development, identifying talent for promotions
• Oversee the fulfillment of parts within the region from distribution centers, suppliers, and other incoming shipments
• Monitor trends related to workshop load and fulfillment performance within the region
• Be a liaison to IT/Material/Demand/Channel Planning for troubleshooting issues and in providing field feedback, including for systems and workflow improvements

Requirements

• A people's person that builds strong relationships, communicates efficiently, seeks and offers constructive feedback for self-improvement and to elevate others
• Demonstrates a solid level of technical knowledge (can be previously acquired both through formal training, and on-the-job experiences)
• Demonstrates proficiency with computer programs and Tesla-internal applications (advanced Excel spreadsheets, supply-chain related databases, ticketing systems)
• Demonstrated excellent communication skills, including ability to express well-reasoned, independent thought. Natural ability to speak and write effectively at all organizational levels
• Flexible to travel up to 5 days per week within own region, and up to twice a month to locations outside of the Region (other regions, territorial central location, HQs)
• Ideally 5 years of work experience in the automotive, supply chain, or service sectors (any other related and relevant experiences will be considered towards this requirement)
• Ideally 2 years of work experience in Supply Chain (or external experience as Parts Shop Manager or Supply Chain Manager; preferably with people management)

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program