Creative Director (Marketing Leader), Campus Auxiliaries
Apply NowCompany: Indiana University
Location: Bloomington, IN 47401
Description:
Indiana University (IU) Bloomington's Campus Auxiliaries promote excellence by providing efficient, integrated business services that elevate the campus experience and strengthen Indiana University Bloomington's reputation. Auxiliaries include transportation (bus, fleet, parking, and alternative forms of transportation); dining and hospitality (residential and retail dining, catering, and the hotel); early learning programs; surplus, warehouse, printing, and mail; and housing operations.
The Campus Auxiliaries Office of Communications and Marketing supports internal and external communications, messaging, and marketing for eight primary units and dozens of subunits, working closely with Campus Auxiliary leaders to ensure clear, effective messaging for the right audience through the right channel at the right time. Campus Auxiliaries promote excellence by providing efficient, integrated business services that elevate the campus experience and strengthen IU Bloomington's reputation.
Job Summary
The Creative Director for the Indiana University Bloomington Campus Auxiliaries Office of Communications and Marketing manages a team of creative professionals to ensure quality and excellence in engaging, creative, targeted communications and marketing materials for a variety of platforms and audiences. This role is the campus contact for Campus Auxiliaries leadership on their communications and marketing projects and oversees project development from inception to completion. The position works closely with the Executive Director for Strategic Communications and Marketing in the Office of Finance, Administration and Budget.
Department-Specific Responsibilities
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Required
Required
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without accommodation.
Work Location
Bloomington, Indiana
This is an in-person position.
Advertised Salary
$100,000 - $105,000 per year based on education and work experience
Work Hours
Monday - Friday
8 a.m. - 5 p.m.
Some project-based variances (40 hours per week max)
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Job Classification
Career Level: Sr. Operational
FLSA: Exempt
Job Function: Marketing & Communications
Job Family: Marketing
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
Apply for Job
The Campus Auxiliaries Office of Communications and Marketing supports internal and external communications, messaging, and marketing for eight primary units and dozens of subunits, working closely with Campus Auxiliary leaders to ensure clear, effective messaging for the right audience through the right channel at the right time. Campus Auxiliaries promote excellence by providing efficient, integrated business services that elevate the campus experience and strengthen IU Bloomington's reputation.
Job Summary
The Creative Director for the Indiana University Bloomington Campus Auxiliaries Office of Communications and Marketing manages a team of creative professionals to ensure quality and excellence in engaging, creative, targeted communications and marketing materials for a variety of platforms and audiences. This role is the campus contact for Campus Auxiliaries leadership on their communications and marketing projects and oversees project development from inception to completion. The position works closely with the Executive Director for Strategic Communications and Marketing in the Office of Finance, Administration and Budget.
Department-Specific Responsibilities
- Effectively manages the creative team, including support of their ongoing skill acquisition and professional development.
- Serves as the campus contact and project manager for Campus Auxiliaries Communications and Marketing projects.
- Evaluates project management process and establishes effective workflow systems for project requests and timelines.
- Defines and clearly explains on a website the suite of services offered to partner units; establishes what constitutes marketing and communications for this unit.
- Works closely with the Executive Director of Strategic Communication and supports communications and marketing projects for the Office of Finance, Administration, and Budget as needed.
- Supports creation of an annual report process and documents and helps establish pathways to updated information among auxiliaries' leadership.
- Works with the team to review Standard Operating Procedures.
- Supervises creation of an abridged onboarding document for new employees.
- Directs operations for the marketing and communications function by providing oversight and direction within Campus Auxiliaries Communications and Marketing.
- Hires, trains, evaluates, coaches, assigns work, sets goals and objectives, determines staffing needs, and directs the work of a team of marketing and web specialists.
- Manages relationships with various internal and external stakeholders and, based on the unit's objectives as they connect to the IU mission and IUB 2030 goals, determines appropriate communications and marketing needs.
- Independently develops, evaluates, and executes basic and highly complex strategic marketing plans for Finance Administration and Budget and Campus Auxiliaries, including working with Director of Market Research on data collection and market research and the definition of target market.
- Develops project timelines, sources promotional materials, and creates marketing content.
- Responds to escalated and complex inquiries and requests from direct reports and stakeholders; acts as a resource and explains policies, procedures, and programs.
- Assists in budget planning and administration for marketing initiatives, including expenditures, revenue projections, and project and program costs.
- Regularly researches relevant subject matter to increase knowledge in area(s) of specialty; monitors industry trends and best practices, makes process and operational and strategic recommendations to manager, and assists in implementing procedural changes.
- May provide guidance to lower-level Marketing Leaders.
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in communications, marketing, English, public relations, or a related field
- Master's degree
Required
- 4 years in a relevant field
- 1 year of management experience in a relevant field
- 6 years in a relevant field
- 4 years of management experience in a relevant field
- 8 years management of creative teams (social media, design, content, graphic design, multimedia)
Required
- Excellent communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Excellent organizational skills
- Excellent collaboration and team building skills
- Effectively coaches and delivers constructive feedback
- Instills commitment to organizational goals
- Demonstrates excellent judgment and decision-making skills
- Effective conflict management skills
- Builds and manages effective teams
- People-management and collaborative skills
- Excellence in creation of compelling, audience-appropriate content for different mediums and platforms
- Proficiency for three or more of the following: writing; graphic design; photography; videography; social media; websites
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without accommodation.
Work Location
Bloomington, Indiana
This is an in-person position.
Advertised Salary
$100,000 - $105,000 per year based on education and work experience
Work Hours
Monday - Friday
8 a.m. - 5 p.m.
Some project-based variances (40 hours per week max)
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Job Classification
Career Level: Sr. Operational
FLSA: Exempt
Job Function: Marketing & Communications
Job Family: Marketing
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
Apply for Job
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