IT Business Analyst 3, App/Dev

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Company: Marsh McLennan

Location: Austin, TX 78745

Description:

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Requirements

Job Title: Business Analyst 3 - Applications/Software Development

Three Open Positions!

Location: Austin, TX 78727 (Hybrid - On Site and Telework)
Pay Rate: $85.00 per hour
Duration: 06/02/2025 - 08/31/2025
Schedule: Monday - Friday, 8:00 AM - 5:00 PM (excluding State holidays)

Position Overview

We are seeking an experienced IT Business Analyst 3 to join our team.

The selected candidate will perform highly advanced (senior-level) business analysis work, with a strong focus on strategic system improvements, user requirement analysis, testing coordination, and effective stakeholder communication.

Level Description

This is a senior-level position requiring:
  • 8+ years of experience in business analysis
  • A high level of independent judgment and initiative
  • Strong data analysis and requirements gathering skills
  • Previous experience acting as a liaison between business and IT teams
  • Project management knowledge (PMP certification is a plus)


Responsibilities
  • Analyze user requirements and project deliverables for the systems
  • Troubleshoot system issues for staff and participants
  • Develop and deliver training on MIS modules including nutrition education and clinic services
  • Assist in business process mapping and reengineering
  • Design and conduct User Acceptance Testing (UAT)
  • Provide feedback on system enhancements, release notes, and communication materials
  • Identify and mitigate project risks, monitor project progress, and ensure timely deliverables
  • Collaborate closely with vendors, state agencies, and local staff on technical solutions and system improvements
  • Regularly review Sprint summaries and dual participation records
  • Deliver high-quality customer service and serve as a knowledgeable resource to team members and stakeholders


Minimum Qualifications

Years

Required/Preferred

Skill

8

Required

Troubleshooting WIC participant portal, MIS, and EBT systems

8

Required

Training development and delivery related to MIS modules

8

Required

Business analysis for MIS and EBT systems

8

Required

Requirement gathering and test planning for enhancements

8

Required

Escalating and consulting on project decisions

8

Required

UAT test case development and execution

8

Required

Reviewing and providing feedback on release materials

8

Required

Project risk identification and mitigation

8

Required

Reviewing design documents and deliverables

8

Required

Tracking and ensuring timely project completion

8

Required

Test plan development and validation

8

Required

Quality customer service and problem solving

8

Required

Explaining processes and guiding team members

8

Required

Prompt response to internal and external inquiries

8

Required

Reviewing Sprint summaries

1

Preferred

Monthly review of dual participation records in WIC MIS

Special Considerations
  • This position requires minimal supervision and a high degree of independent judgment
  • Must be comfortable with a hybrid work environment
  • Previous WIC program experience is strongly preferred


If you are a driven and experienced Business Analyst with a strong understanding of health and human services systems, especially within WIC programs, we invite you to apply!

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