Regional Director of Career Services

Summary:
The Regional Director of Career Services plays a key role in supporting the institution's mission by providing leadership and direction in Placement, Externship, and Career Services seminars. This position ensures that career services goals are met or exceeded, particularly around student placement.

Campus Coverage: This role will support the following campuses: Modesto, Fresno, Visalia, Bakersfield, Rancho Cordova, and Santa Maria.

What We Offer: The targeted starting pay range for this position is between $95,000-$110,000 per year.

The Regional Director operates with accountability and leverages data to drive results. This role requires a strong understanding of the career services process, problem-solving proactively, and highly developed critical thinking skills. The Regional Director uses various resources, including an activity-based management system, to analyze data and lead the Career Services team. Extensive travel is required (up to 75%). In addition to directly reporting to the Senior Director of Career Services, they will also receive support and direction from their respective Vice President of Operations for the region.

Essential Duties and Responsibilities:

• Set and monitor daily, weekly, and term-based placement goals to ensure consistent achievement of placement targets.
• Provide tactical direction and performance management of Directors and/or Assistant Director of Career Services at times in collaboration with the Campus Director.
• Tracks daily activity of Career Services teams to ensure activity levels are met or exceeded.
• Audit placement activities and ensure compliance with internal policies and external regulations.
• Analyze activity to identify areas of opportunity, optimize execution of placement funnel, and maintain high activity levels.
• Support the Directors and/or Assistant Directors of Career Services in the training, development, performance management, and observations of the Career Services team as appropriate.
• Administer the training program for new Career Services Associates, ensuring consistent onboarding practices.
• Perform side-by-side coaching and conduct performance evaluations for team members, documenting performance as appropriate.
• Conduct audits in the internal documentation system to ensure accuracy and provide feedback as necessary.
• Conducts at a minimum, weekly touch base meetings with each Director and/or Assistant Director of Career Services
• Oversee employer outreach efforts for the Career Services team and set specific goals for job orders and interview targets.
• Collaborate with Enrollment Services, Financial Services and Academics on cross-departmental processes and projects.
• Participate in Advisory Board meetings to represent Career Services and share insights on industry needs.
• Ensure timely and accurate completion of all externship documentation

• Ensure the Career Services team conducts all required workshops each term and delivers key career development content.

• Develop and maintain a comprehensive student engagement plan throughout the program lifecycle, aimed at improving placement outcomes.

• Ensure accuracy in licensure audits and data entry, meeting all deadlines.
• Foster collaboration with other managers and stakeholders across the organization to share information and enhance student and employer engagement.
• May need to assume a caseload, in the event there are open positions at a campus.
• Handle special projects and ensure timely responses to management requests.

• Travel regularly (up to 75%) to support the campuses.

• Perform other duties as assigned.

Supervisory Responsibilities:
The Regional Director may supervise Career Services Associates, carrying out supervisory responsibilities in alignment with the organization's policies and applicable laws. Duties include interviewing, hiring, training employees, planning and directing work, appraising performance, addressing complaints, and resolving issues with discretion and independent judgment.

Core Competencies:

Integrity and Ethics - Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values.

Professionalism - Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follow through on commitments.

Adaptability - Responds to change with a willingness and ability to learn new ways of working. Adapts approach and demeanor in real time to match the shifting demands of different situations.

Organization Support - Supports the organization's goals and values. Is keenly aware of the time frame in which tasks or projects needs to be done; accepts and mirrors the level of urgency conveyed by the manager or customer being served; puts priority on the needs of the organization or the needs of its customers. Fosters collaboration and teamwork across the Institution.

Communication - Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences. Listens to others and allows them to make their point.

Job Competencies

Deliver Results - Consistently achieves results within established timelines and shows resilience when faced with obstacles.

Management Excellence - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for employee's activities; is accessible to staff; provides regular performance feedback; develops employee's skills and encourages growth; solicits and applies employee and student feedback; fosters quality focus in others; improves processes; continually works to improve supervisory skills. Aligns work with strategic goals.

Relationship Building/Networking - Builds rapport and develops alliances with a broad range of people. Effectively builds formal and informal networks inside and outside of the organization.

Training and Development - Ensures staff members get receive orientation, training and development opportunities to maximize success in their assignments; views training and development as an investment in employees and uses mentoring, cross-functional assignments, job rotation or other on-the-job learning opportunities to enhance the depth and breadth of skills and experience; encourages self-development opportunities.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree required. Master's degree preferred.

• Minimum of 10 years of management-level career Services/placement or staffing industry experience
• Prior direct supervisory experience is required.

• Experience managing multiple locations and/or nationwide recruitment territories with a proven record of success preferred.

• Strong organizational and project management skills. Must be able to work
  on many different types of projects and seeing each to a successful completion.
• Demonstrated successful multi-tasking and time management skills in a fast-paced environment.
• Effective problem-solving and consultative skills.
• Excellent interpersonal, written and oral communications skills required.
• Proficiency with Microsoft Office Suite - Word, Visio, Excel and PowerPoint

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. Extensive travel requirement required. The noise level in the work environment is usually moderate.
All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants' criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation.
As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System.