Employee Relations Specialized Services Senior Manager

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Time Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday - Friday

Location: 893 Hope Way Altamonte Springs, FL 32714

The role you'll contribute:

The Employee Relations Specialized Services Senior Manager is responsible for managing a team of Employee Relations Senior Partners, Employee Relations Partners and Employee Relations Assistants who provide subject matter guidance to the employee relations team and HR leadership and process specialized and routine Employee Relations tasks for client facilities. The Employee Relations Specialized Services Senior Manager builds a team of individuals who are equipped to handle escalated employee relations claims and provide consultation and collaboration on specific areas of employee relations to include, but not limited to the following: EEOC, position statements, restructuring, harassment, discrimination, discipline, and unemployment compensation. This individual will serve as a trainer for regional staff and as a strategic partner in leading investigations related to administrative and/or legal actions against a facility. Additionally, this position will be responsible for auditing the quality and recommending to Regional Managers improvements by their team members in documentation in the Employee Relations case management system. In consultation with the Employee Relations Director will conceptualize and execute policies and practices to be used by the Employee Relations teams and will and provide guidance, information, and recommendations to AdventHealth employees, HR Business Partners, HR leaders, legal counsel, and state/federal agencies in the resolution of employee relations issues.

The value you'll bring to the team:

• Manages the delivery of employee relations services through leadership of Employee Relations Partners and Employee Relations Assistants; Delegates employee related matters to team as appropriate to ensure that specialized services are available in the following employee relations topical areas: EEOC, position statements, restructuring, harassment, discrimination, discipline, and unemployment compensation
• Partners with HR Business Partners, HR Shared Services, and HR leaders to help identify and remedy employee relations issues, alleviates legal risk, and creates work practices that promote positive employee relations
• In consultation with Employee Relations Director, conceptualizes and executes policies and practices to be used by the Employee Relations teams, trains new Regional Team members to policies and practices.
• Partners with HR Business Partners and Regional Employee Relations Professionals in the rollout of HR initiatives, especially those related to the promotion of positive employee relations
• Fosters a team environment that promotes continual growth of knowledge base and experience related to employee relations topics
• Audits Employee Relations case management documentation and recommends improvements to Regional Managers and/or Regional Specialists as appropriate.
• Makes appropriate remedial recommendations to ensure compliance with corporate policies and procedures and employment laws and regulations
• Serves as a liaison between the employee relations team, other human resources teams to facilitate positive and productive working relationships
• Provides leadership and support to team members on policy interpretation and other employee relations matters
• Works collaboratively to provide support for escalated employee relations issues, leading investigations and coordinating with internal and external legal counsel for requested information and responses related to administrative and/or legal actions against a facility
• Assists with leadership and employee development initiatives, such as training, including training Employee Relations Specialists in the use of and appropriate documentation methods in the Employee Relations Case Management system (HR Helpdesk)
• Stays current on employment law, as well as employment trends; Proactively researches information to ensure compliance, provide appropriate consultation, and avoid/eliminate exposure to the organization

Qualifications
The expertise and experiences you'll need to succeed :

EDUCATION AND EXPERIENCE REQUIRED :

• Bachelor's preferably in Business, Human Resources, or relevant field
• 7+ years of experience in employee relations
• 5+ years of experience in a management role
• Significant experience in conducting investigations related to administrative and legal actions and developing defense strategy with legal counsel

EDUCATION AND EXPERIENCE PREFERRED:

• Master's Degree
• Employee relations function at a large sized organization

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:

• Associate Professional in Human Resources (aPHR)-HRCI