Vice President & Senior Legal Counsel, Consumer Services
Apply NowCompany: Marriott International
Location: Bethesda, MD 20817
Description:
Job Description
JOB SUMMARY
Marriott's Law Department supports the Company's global lodging and hospitality business and provides legal advice and counsel to Marriott's internal clients. The Vice President & Senior Legal Counsel for Consumer Services is responsible for handling a varied portfolio of novel and cutting-edge issues to support the business on new opportunities and solutions for enhancing customer engagement and experience. The Consumer Services team advises various business disciplines, provides practical legal solutions, and negotiates complex commercial agreements to help Marriott achieve its business objectives relating to Marriott's consumer-facing business, including Marriott's distribution channels, the Marriott Bonvoy travel loyalty program, gift card program, strategic partnerships, co-branded credit cards, marketing, sales, revenue management, Homes and Villas by Marriott Bonvoy, and Marriott Boutiques.
CANDIDATE PROFILE
Education and Experience
Required
Preferred
The successful candidate will possess the following skills:
CORE WORK ACTIVITIES
The attorney in this position will primarily focus on providing legal support for the Marriott Bonvoy travel loyalty program and Marriott Bonvoy's strategic partnerships and business arrangements that fall outside of Marriott's core lodging business activities. The attorney will:
The salary range for this position is $177,100 to $294,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JOB SUMMARY
Marriott's Law Department supports the Company's global lodging and hospitality business and provides legal advice and counsel to Marriott's internal clients. The Vice President & Senior Legal Counsel for Consumer Services is responsible for handling a varied portfolio of novel and cutting-edge issues to support the business on new opportunities and solutions for enhancing customer engagement and experience. The Consumer Services team advises various business disciplines, provides practical legal solutions, and negotiates complex commercial agreements to help Marriott achieve its business objectives relating to Marriott's consumer-facing business, including Marriott's distribution channels, the Marriott Bonvoy travel loyalty program, gift card program, strategic partnerships, co-branded credit cards, marketing, sales, revenue management, Homes and Villas by Marriott Bonvoy, and Marriott Boutiques.
CANDIDATE PROFILE
Education and Experience
Required
- Excellent academic records in college and law school, with a J.D. from a well-respected law school.
- Admission to U.S. Bar for any state and continue to be in good standing.
- Minimum of 12 years of legal experience in a law firm or corporate law department of national reputation, including experience in providing advice, negotiating, and drafting complex commercial agreements, with a solid understanding of the role of technology, privacy and intellectual property.
Preferred
- Experience with consumer-facing legal matters, including affiliations and collaborations, loyalty programs, and payment solutions.
- Prove experience tackling novel and emerging issues with an entrepreneurial approach while managing risk.
- Flexibility for global business travel.
The successful candidate will possess the following skills:
- Ability to think creatively and to identify and analyze issues and provide legally sound recommendations consistent with good business practices and reason.
- Excellent written and oral communication skills.
- Strong interpersonal skills, and ability to interact effectively and work diplomatically with individuals at all levels
- Ability to foster relationships and individual accountability across the organization
- Ability to work collaboratively on cross-functional teams
- Excellent judgment and ability to influence without authority and conflict management skills, and ability to influence without coercion authority.
- Ability to identify opportunities for improvement and to facilitate the implementation of creative solutions.
- Ability to be agile and work independently, take ownership of, to take ownership of and effectively resolve problems.
- Ability to work with poise under pressure.
CORE WORK ACTIVITIES
The attorney in this position will primarily focus on providing legal support for the Marriott Bonvoy travel loyalty program and Marriott Bonvoy's strategic partnerships and business arrangements that fall outside of Marriott's core lodging business activities. The attorney will:
- Serve as lead attorney for Marriott Bonvoy enterprise-wide strategic initiatives and partnerships, monitor and analyze the legal landscape for launching such initiatives in new markets, and advise the business on its expansion strategy in the area of enterprise partnerships, digital wallets, payments, gift cards and other initiatives and the impact of these initiatives on the broader Marriott ecosystem
- Lead and manage the negotiations and drafting of, and provide strategic guidance on, relevant commercial agreements, such as Marriott Bonvoy loyalty partnership agreements, co-brand credit card agreements, distribution agreements with travel intermediaries, gift card sales agreements and related amendments
- Provide legal support and strategic guidance for general operations for the Customer and Revenue disciplines including matters associated with the Marriott Bonvoy travel loyalty program such as program terms and conditions, program economics and their impact on the hotel ecosystem, modifications to the program and handling of member complaints
- Partner with business stakeholders, and as needed, coordinate with outside counsel to provide guidance in complying with regulatory requirements in various jurisdictions, and establish compliance policies and best practices
- Provide legal guidance on marketing materials relating to the launch of Marriott Bonvoy partnerships, consumer-facing T&Cs, and member communications
- Collaborate with colleagues within the Law Department and work effectively with internal clients and business partners across regional teams
- Identify relevant issues and coordinate with colleagues and across the business on tax, intellectual property, data privacy and cybersecurity matters
- Participate on projects or committees on an as needed basis.
The salary range for this position is $177,100 to $294,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.