Cloud System Engineer

Job Description

The Cloud Engineer/Systems Administrator is responsible for designing, implementing, and supporting the company's cloud and on-premises infrastructure. Areas of responsibility include managing cloud services, administering Linux and Windows servers, networking, security, and supporting business-critical systems. This position provides advanced technical support to other Information Technology Department staff and plays a key role in the company's digital transformation initiatives.

RESPONSIBILITIES

• Cloud Infrastructure Management
  • Design, implement, and maintain cloud-based infrastructure on AWS and Azure
  • Lead migration efforts from on-premises servers to cloud environments
  • Optimize cloud resource utilization and cost management

Server Administration

• Provision and maintain company Linux and Windows servers, both physical and virtual
• Administer application services including Apache, Sendmail, and MySQL
• Perform upgrades, patching, and maintenance on servers and server infrastructure equipment
• Monitor and maintain system performance and security logs
• Network Management
  • Analyze, design, and develop the company's network infrastructure to maximize performance, availability, scalability, and reliability
  • Implement and maintain routers, firewalls, and other security equipment to protect the company's computing resources and digital assets
  • Configure and administer secure wireless networks at company locations
  • Monitor performance and utilization of local and wide area networks
• Security Administration
  • Configure, manage, and monitor email security filtering and routing
  • Maintain secure systems with up-to-date protection measures
  • Register and oversee Internet domain names for the company
  • Oversee requests/renewals for security certificates used for encryption, authentication, and code-signing
• Business Continuity
  • Create and manage electronic data backup and disaster recovery solutions
  • Assist with the design and implementation of the IT business continuity plan
  • Test disaster recovery procedures to ensure minimal interruption to critical business operations
  • Develop and maintain documentation on infrastructure, systems, and procedures
• Technical Support
  • Provide assistance to IT support personnel in analyzing and resolving infrastructure-related issues
  • Act as a backup for IT Helpdesk personnel for both internal and external customers
  • Troubleshoot high-level technical problems across cloud and on-premises systems

REQUIREMENTS

• Strong troubleshooting and problem-solving skills with excellent learning abilities
• Experience with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools
• Knowledge of networking protocols, security best practices, and system administration
• Ability to multitask with strong organizational and project management skills
• Excellent oral and written communication skills
• Excellent interpersonal communication, teamwork, and leadership skills
• Works well in a small, focused team environment with short lines of communication

EDUCATION & EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• 5+ years of experience in system administration, cloud engineering, or similar roles
• Relevant certifications in cloud platforms, networking, or systems administration a plus