Business Analyst/ Quality Assurance

Opportunity Details

Full Time Business Analyst/ Quality Assurance

Remote, Tallahassee, FL Preferred

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Outcomes. Delivered.

Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Business Analyst/ Quality Analyst within our team.

Key Responsibilities:

• Analyze requirements for business-critical Initiative. Facilitate requirements gathering using JAD sessions, user interviews, and developed process flows to capture the business process and document in use case / User Manual and/or design document.
• Use the experience on public safety domain (will be plus) to provide correct outcome and documentation.
• Analyze the requirements to integrate the new workflows (new requirements) with existing system and business processes.
• Perform data analysis and data profiling using SQL on various sources systems including Oracle, MS SQL etc.
• Analyze the data migration requirements by understanding source data & business requirement for the target system.
• Conduct Software Product demonstration iteratively to update the client on the progress and seek validation on the requirements. Conduct deliverable walkthroughs with the client and facilitate approval of the deliverables.
• Use Jira (or similar tool) for the defect management and risk management and traceability (RTM).
• Create custom RTM using JASPER and/or Power BI reports.
• Write test cases and build test data for requirement verification process.
• Prepare training material and conduct training either in-person / classroom or on-line with business / end-users.
• Provide updates / prepare status report on the workstream related to project activities.
• Explain business requirements to technical lead / Developers for better design, development and solutioning keep end-goal in mind.
• Good verbal and return communication and must be a good team player.

Qualifications:

• Bachlors' degree - preferrable with computer science, Computer information System, Management information system or any related courses.
• 7+ years of experience in a BA/QA role
• Experience with SQL on various sources systems including Oracle, MS SQL, Etc.

Preferred Qualifications:

• Experience in the justice and public safety domain

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the annual range is $102,000.00 - $140,000.00.

This position may be eligible for a discretionary bonus. It is classified as exempt under applicable law. Additionally, this position aligns with the Voyatek Career Framework as a level 04 Individual contributor in a Quality Assurance position.

At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.

• Paid Time Off
• Flexible Work Schedules
• Health, Dental, and Vision Insurance
• Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contributions
• Company-Paid and Voluntary Life Insurance
• Long and Short-Term Disability Insurance
• Accident, Critical Illness, & Hospital Indemnity Insurance
• 401(k) Retirement Plan with Company Match and Immediate Vesting
• Wellhub Fitness and Wellness Platform
• Pet Insurance
• Tuition and Professional Development Reimbursement
• Training Opportunities
• Employee Referral Bonus Program

We are committed to fostering a workplace that supports both your personal and professional aspirations.

As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must pass a comprehensive background screening prior to starting work. This screening may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. For certain positions, additional client-specific background screenings may be required in the future, in accordance with client requirements.

Voyatek does significant work with Federal and State tax and revenue authorities. If applicable to this role, all hires will be required to obtain a Federal Public Trust Clearance (Moderate Background Investigation). This clearance process may start upon offer acceptance; and must be cleared prior to working on these projects.