Utility Revenue & Income Tax Administrator
Apply NowCompany: City of Springfield, OH
Location: Springfield, OH 45503
Description:
Salary: $86,153.60 - $110,011.20 Annually
Location : Springfield, OH
Job Type: Salaried Position (Full-time)
Job Number: 2500297
Department: Finance
Opening Date: 04/14/2025
Closing Date: 5/2/2025 2:00 PM Eastern
Job Description
The City of Springfield is seeking a forward-thinking and detail-oriented Utility Revenue & Income Tax Administrator to oversee our income tax administration, manage our relationship with the Regional Income Tax Agency (RITA), and direct the daily operations and strategic initiatives of our Utility Billing division. The ideal candidate will have strong leadership abilities, a commitment to excellent public service, and a proven track record of successfully implementing process improvements.
Examples of Duties
Key Responsibilities
Qualifications
The City of Springfield is committed to a diverse workforce as it enriches and strengthens how we advance our mission. We are proud to be an equal opportunity employer, welcoming applications from all individuals, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, disability, and all the other characteristics that make us unique. Our goal is to be the place where a diverse mix of talented people want to work.
HEALTH BENEFITS
Employees pay 15% of the monthly medical insurance premium through Anthem Blue Cross Blue Shield, which includes prescription coverage. Single and family coverage is available. The City health care plan is a high deductible healthcare plan. You will become eligible for medical insurance on the first of the month following your start date, or on your start date if you start on the first of the month.
HEALTH SAVINGS ACCOUNT
Each year the City deposits 75% of your health insurance deductible amount into an HSA account in your name if you participate in the annual wellness screening. If you choose not to participate in the wellness screening, the City will deposit 50%.
DENTAL
The City pays half of the full premium up to a maximum of $30 per month for dental.
LIFE INSURANCE
The City pays 100% of the premium for term life insurance to all active permanent, full-time employees. Hourly employees receive $15,000 of coverage; salaried, professional, and management employees receive $50,000.
RETIREMENT PENSION
The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System (OPERS). The employee's share is 10% of their gross salary.
RETIREMENT SAVINGS
You have the option to enroll in a voluntary retirement savings plan, such as a 457(b) deferred compensation plan or Roth IRA.
VACATION
New full-time employees receive 80 hours of vacation upon hire. Following six months of service, you receive an additional 24 hours. At one year of service, you accumulate vacation at a rate of 0.0769 per hour, or 20 days per year.
SICK LEAVE
All employees accrue sick leave at the rate of 0.0575 hours per hour, or approximately 15 days per year.
PERSONAL LEAVE
After six months of service, you receive two personal days, or 16 hours, per year.
HOLIDAYS
The City observes 13 holidays per year.
FITNESS CENTER
You have 24/7 access to a fitness center located in City Hall. The center includes a variety of commercial equipment including cardio and resistance machines and free weights.
EXPERIENCE PAY
Experience Pay will start after 5 years of service, which grants additional compensation to employees who have completed five or more years of total service with the City.
TUITION REIMBURSEMENT
All permanent full-time employees are eligible to participate in the City's Tuition Reimbursement plan, provided they have at least one year of continuous service with the City and it is subject to policy terms and conditions.
Location : Springfield, OH
Job Type: Salaried Position (Full-time)
Job Number: 2500297
Department: Finance
Opening Date: 04/14/2025
Closing Date: 5/2/2025 2:00 PM Eastern
Job Description
The City of Springfield is seeking a forward-thinking and detail-oriented Utility Revenue & Income Tax Administrator to oversee our income tax administration, manage our relationship with the Regional Income Tax Agency (RITA), and direct the daily operations and strategic initiatives of our Utility Billing division. The ideal candidate will have strong leadership abilities, a commitment to excellent public service, and a proven track record of successfully implementing process improvements.
Examples of Duties
Key Responsibilities
- Income Tax Administration:
- Direct and review the work of senior auditor.
- Oversee and administer all aspects of municipal income tax collection.
- Collaborate with RITA to manage tax-related processes, address inquiries, and maintain compliance with state and local regulations.
- Analyze and report on tax collection trends for strategic planning and economic development purposes.
- Utility Revenue Management:
- Direct and review the work of meter readers, account clerks, and cashiers to ensure accurate and timely billing and revenue collections for water, sewer, and stormwater services.
- Develop and implement new forms, policies, and procedures to improve overall billing and collection processes.
- Resolve complex billing and metering issues, providing clear explanations to internal teams and external customers.
- Project Leadership:
- Serve as project manager for the implementation and ongoing improvements of the City's utility billing software.
- Identify opportunities for efficiency and cost savings within existing systems, collaborating cross-departmentally to streamline workflows.
- Financial Oversight:
- Prepare and monitor the annual budget for both the Income Tax and Utility Billing divisions.
- Provide data analyses, reports, and recommendations on rate models, collection trends, and departmental performance.
- Contribute to the City's Annual Comprehensive Financial Report (ACFR) by preparing and verifying all income tax and utility billing data.
- Personnel Management:
- Lead, coach, and evaluate staff members, including facilitating growth opportunities, scheduling, performance reviews, and disciplinary actions when necessary.
- Foster a supportive and transparent work environment that encourages professional growth and high-quality customer service.
Qualifications
- Education & Experience:
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
- Three (3) or more years of increasingly responsible experience in taxation, billing, or accounting, with at least two (2) years in a supervisory or managerial role.
- Technical Skills:
- Proficiency with enterprise resource planning (ERP) and utility billing software.
- Familiarity with municipal income tax regulations and processes is strongly preferred.
- Management & Leadership:
- Demonstrated ability to set clear objectives, delegate tasks effectively, and communicate performance expectations.
- Proven success in identifying process improvements, managing change, and motivating teams to meet organizational goals.
- Interpersonal & Communication:
- Strong written and verbal communication skills, with the ability to collaborate effectively across departments and with outside agencies.
- A commitment to customer service and the ability to address and resolve inquiries in a professional, tactful manner.
The City of Springfield is committed to a diverse workforce as it enriches and strengthens how we advance our mission. We are proud to be an equal opportunity employer, welcoming applications from all individuals, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, disability, and all the other characteristics that make us unique. Our goal is to be the place where a diverse mix of talented people want to work.
HEALTH BENEFITS
Employees pay 15% of the monthly medical insurance premium through Anthem Blue Cross Blue Shield, which includes prescription coverage. Single and family coverage is available. The City health care plan is a high deductible healthcare plan. You will become eligible for medical insurance on the first of the month following your start date, or on your start date if you start on the first of the month.
HEALTH SAVINGS ACCOUNT
Each year the City deposits 75% of your health insurance deductible amount into an HSA account in your name if you participate in the annual wellness screening. If you choose not to participate in the wellness screening, the City will deposit 50%.
DENTAL
The City pays half of the full premium up to a maximum of $30 per month for dental.
LIFE INSURANCE
The City pays 100% of the premium for term life insurance to all active permanent, full-time employees. Hourly employees receive $15,000 of coverage; salaried, professional, and management employees receive $50,000.
RETIREMENT PENSION
The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System (OPERS). The employee's share is 10% of their gross salary.
RETIREMENT SAVINGS
You have the option to enroll in a voluntary retirement savings plan, such as a 457(b) deferred compensation plan or Roth IRA.
VACATION
New full-time employees receive 80 hours of vacation upon hire. Following six months of service, you receive an additional 24 hours. At one year of service, you accumulate vacation at a rate of 0.0769 per hour, or 20 days per year.
SICK LEAVE
All employees accrue sick leave at the rate of 0.0575 hours per hour, or approximately 15 days per year.
PERSONAL LEAVE
After six months of service, you receive two personal days, or 16 hours, per year.
HOLIDAYS
The City observes 13 holidays per year.
FITNESS CENTER
You have 24/7 access to a fitness center located in City Hall. The center includes a variety of commercial equipment including cardio and resistance machines and free weights.
EXPERIENCE PAY
Experience Pay will start after 5 years of service, which grants additional compensation to employees who have completed five or more years of total service with the City.
TUITION REIMBURSEMENT
All permanent full-time employees are eligible to participate in the City's Tuition Reimbursement plan, provided they have at least one year of continuous service with the City and it is subject to policy terms and conditions.