Senior Manager, LP Technology
Apply NowCompany: Ross Stores
Location: Buckeye, AZ 85326
Description:
GENERAL PURPOSE:
The Sr. Manager, Loss Prevention Technology, is responsible for overseeing, developing, and driving the implementation of Loss Prevention Technology across the organization. This is accomplished by managing associates and contractors that implement technology to reduce shortage and support safe and secure environments, including CCTV, Access Control and alarm systems in both new and existing Distribution Centers. The Sr. Manager, LP Technology, is also responsible for driving collaboration and communication with internal and external partners and managing relationships with vendors to drive a high standard of service.
ESSENTIAL FUNCTIONS:
Mitigating Theft & Fraud
Overseeing, developing, and driving Loss Prevention technology across the organization
Responsible for overseeing the inventory, installation, maintenance, and replacement of LP Technology (i.e., CCTV, Burglary Alarm, Access Control, etc.) in new and existing locations.
Identifies new technology to improve the efficiency of field LP teams, reduce shortage, theft and maintain safe and secure environments.
Other duties as assigned
Maintaining Safe & Secure Environments
May also oversee or represent LP location specific projects related to physical security equipment and safe and secure environments.
Minimizing Operational Shortage
Ensures fiscal responsibility by landing all budgets assigned.
Monitors to ensure all technology and system projects meet scope, timeline, and budget needs.
Regularly analyzes all areas of responsibility and develops recommendations to improve Loss Prevention technology and related processes to ensure efficiency throughout Ross and dd's discounts.
Developing Great People & Partnerships
Manages associates and contractors that implement LP technology to reduce shortage and support safe and secure environments, including CCTV, Access Control and alarm systems in both new and existing Distribution Centers
Serves as the primary liaison and subject matter expert for all LP related technology within Ross and dd's discounts organization.
Responsible for continuous collaboration and communication with internal and external business partners (i.e. Field LP, the RISC, Construction, Purchasing, Logistics, Transportation, Executive Leadership, etc.)
Manages all LP technology vendor relationships and drives a high standard of service by developing tools and processes to measure performance.
COMPETENCIES:
Building Effective Teams
Ensures Accountability & Execution
Developing Talent
Manages Conflict
Collaboration
Business Acumen
Leading by Example
Plans, Aligns & Prioritizes
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
BA Degree or greater
10+ years of directly related work experience.
Demonstrated ability to drive strategy and manage effective loss prevention, shortage control, and accident reduction and fraud prevention programs across a large-scale retail organization.
Excellent organizational skills, detail-oriented.
Excellent written and verbal communication skills and strong presentation skills.
Excellent analytical skills and conceptual ability.
Self-motivated individual who can be successful in a fast-paced environment.
Demonstrated ability to cope with pressure and changing priorities.
Maintains confidentiality concerning all projects.
Computer Skills include Microsoft Word, Excel, and PowerPoint.
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
25% travel may be required.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid
SUPERVISORY RESPONSIBILITIES:
LP Technology Coordinator
LP Technology Lead
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The Sr. Manager, Loss Prevention Technology, is responsible for overseeing, developing, and driving the implementation of Loss Prevention Technology across the organization. This is accomplished by managing associates and contractors that implement technology to reduce shortage and support safe and secure environments, including CCTV, Access Control and alarm systems in both new and existing Distribution Centers. The Sr. Manager, LP Technology, is also responsible for driving collaboration and communication with internal and external partners and managing relationships with vendors to drive a high standard of service.
ESSENTIAL FUNCTIONS:
Mitigating Theft & Fraud
Overseeing, developing, and driving Loss Prevention technology across the organization
Responsible for overseeing the inventory, installation, maintenance, and replacement of LP Technology (i.e., CCTV, Burglary Alarm, Access Control, etc.) in new and existing locations.
Identifies new technology to improve the efficiency of field LP teams, reduce shortage, theft and maintain safe and secure environments.
Other duties as assigned
Maintaining Safe & Secure Environments
May also oversee or represent LP location specific projects related to physical security equipment and safe and secure environments.
Minimizing Operational Shortage
Ensures fiscal responsibility by landing all budgets assigned.
Monitors to ensure all technology and system projects meet scope, timeline, and budget needs.
Regularly analyzes all areas of responsibility and develops recommendations to improve Loss Prevention technology and related processes to ensure efficiency throughout Ross and dd's discounts.
Developing Great People & Partnerships
Manages associates and contractors that implement LP technology to reduce shortage and support safe and secure environments, including CCTV, Access Control and alarm systems in both new and existing Distribution Centers
Serves as the primary liaison and subject matter expert for all LP related technology within Ross and dd's discounts organization.
Responsible for continuous collaboration and communication with internal and external business partners (i.e. Field LP, the RISC, Construction, Purchasing, Logistics, Transportation, Executive Leadership, etc.)
Manages all LP technology vendor relationships and drives a high standard of service by developing tools and processes to measure performance.
COMPETENCIES:
Building Effective Teams
Ensures Accountability & Execution
Developing Talent
Manages Conflict
Collaboration
Business Acumen
Leading by Example
Plans, Aligns & Prioritizes
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
BA Degree or greater
10+ years of directly related work experience.
Demonstrated ability to drive strategy and manage effective loss prevention, shortage control, and accident reduction and fraud prevention programs across a large-scale retail organization.
Excellent organizational skills, detail-oriented.
Excellent written and verbal communication skills and strong presentation skills.
Excellent analytical skills and conceptual ability.
Self-motivated individual who can be successful in a fast-paced environment.
Demonstrated ability to cope with pressure and changing priorities.
Maintains confidentiality concerning all projects.
Computer Skills include Microsoft Word, Excel, and PowerPoint.
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
25% travel may be required.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid
SUPERVISORY RESPONSIBILITIES:
LP Technology Coordinator
LP Technology Lead
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.