Practice Group Senior Manager

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Immigration Team as a Practice Group Senior Manager located in our Atlanta Center of Excellence office.

We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.

This role will be based in our Atlanta Center of Excellence office, on an in-office basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building.

Position Summary:

The Immigration Practice Group Manager position will oversee and manage client portfolios, while providing organizational and practice specific support to attorneys in our highly specialized Business Immigration Department. Will oversee and assist the client team in a wide range of business immigration matters including preparing various immigration forms and applications.

Key Responsibilities:

• Manages day-to-day projects for the practice group, with a focus on technology changes/updates, client management and RFPs
• Assists with client management and movement based on updates/changes within the practice
• Drives change management relating to internal processes to align with updates in government filing procedures and/or client preferences
• Cultivate client relationships, effectively communicates with clients regarding procedural and case processing issues, identifies client immigration solutions and understands current client activity
• Manages issue escalations and work to resolve same
• Collaborates with the shareholders and senior attorneys to manage legal team's work and ensures deadlines are met
• Leads the admin team by providing training, new hire orientation, guidance and performance reviews for the team
• Collaborates hiring and training of new team members
• Identifies employees who may require additional training and oversight and works with them to achieve performance expectations
• Provides performance feedback ongoing and during annual performance evaluation program
• Mentors junior associates, paralegals, and administrative assistants on the client team, particularly in process management and client specific procedures and requirements
• Manages various administrative duties; maintains case management database, directs client contact-- phone calls, emails, and postal correspondence
• Research law, procedures and keeps track of immigration law updates
• Creates and maintains reports as needed
• Assists in client intakes, prepares client mailings and submissions to various immigration offices
• Collaborates with senior attorneys to manage and support large scale projects, including writing or deploying communications, executing case filing strategies with clients, providing clients with program progress
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Qualifications

Skills & Competencies

• Experience in preparing immigrant and non-immigrant visas
• Experience managing Business Immigration professionals
• Ability to communicate professionally and interact effectively with clients and all levels of personnel, including management staff and support staff
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Ability to be a proactive self-starter who understands the details within a much larger context
• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Excellent customer service skills and ability to work on multiple matters simultaneously in an organized manner and under minimal supervision
• Flexibility and able to respond quickly and positively to shifting demands
• Position also requires the ability to work under pressure to meet strict deadlines

Education & Prior Experience

• Bachelor's Degree or equivalent experience and Paralegal certification required
• Minimum of 8 years International Business Immigration experience within a law firm with demonstrated knowledge of complex issues within the Business Immigration practice are

Technology

• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
• Exceptional computer skills with the ability to learn new software applications quickly
• Familiar with immigration case management systems

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.