Billing Manager

About Welch Equipment

Welch Equipment Company is the premier provider of material handling solutions and represents equipment from the world's #1 manufacturers. Our culture of continuous improvement, or Kaizen, is embedded throughout the organization and is only one of the many "tools" to our success in supporting our employees.

Our core values are:

• Positive Attitude
• Servant Leadership
• Kaizen 365 (getting better, together, everyday)

Our goal is to provide our employees with the tools needed to build a successful career, not just a job. We provide top notch support for our technicians in the form of manufacturer training, tech support, field service supervisors, on the job training in a controlled environment, cutting -edge technology and leaders trained to support.

We are seeking employees who are ready to join a culture of continuous improvement, positive attitude, and servant leadership. If that's you come build your career with us at Welch Equipment Company and let's continue to set the standard!

Benefits

• Medical, Dental, Vision
• STD, LTD, and Life insurance
• Accrued Paid Sick Leave and Vacation
• 401(k) match
• Compensation Range: $85,000 - $110,000 annually

Responsibilities

• Leadership and Team Management: Supervise, mentor, and develop a team of Billing Coordinators, fostering a culture of excellence, accuracy, and accountability.
• Billing Operations: Oversee the accurate and timely generation of customer invoices based on contracts, purchase orders, and services provided, ensuring adherence to company policies and pricing structures.
• Account Management: Review and address billing inquiries, discrepancies, and disputes promptly, ensuring clear communication with customers and other stakeholders.
• Process Optimization: Continuously evaluate and improve billing processes, recommending and implementing improvements to increase efficiency, reduce errors, and enhance customer satisfaction.
• Compliance and Reporting: Ensure compliance with all relevant billing regulations, industry standards, and contractual obligations. Prepare and present detailed billing and financial reports to senior management.
• Cross-Functional Collaboration: Liaise with departments such as Sales, Service, Parts and Finance to ensure seamless communication and coordination of billing-related matters.
• System Management: Oversee the functionality billing software, ensuring optimal use and leading any necessary system updates or upgrades.
• Month-End/Year-End Close: Support the finance team during the month-end and year-end closing processes, ensuring all billing-related transactions are accurately recorded.

Requirements/Qualifications (KSAs)

• 5 years of experience in billing, accounting, or finance, with at least 2 years in leadership or managerial capacity.
• Proficient knowledge of billing systems, financial reporting, and accounts receivable management.
• Demonstrated ability to lead a team, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a focus on accuracy.
• Solid understanding of industry-specific billing regulations, standards, and best practices.
• Excellent verbal and written communication skills, with the ability to interact effectively with internal teams and external clients.