Technology Client Partner
Apply NowCompany: Slalom Consulting
Location: Philadelphia, PA 19120
Description:
**Employees must live within a commutable distance of the Pennsylvania Metropolitan Area and must be willing to be onsite at the client and/or Slalom office as needed.**
Client Partner - Technology
Slalom seeks a Greater Philadelphia based Client Partner to join the team to expand the Slalom brand within our Technology industry portfolio of accounts. You will work closely with capability leaders and other markets to collectively establish Slalom as the "go-to" consulting partner for transformation projects across business and technology. The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. This leader will also deliver solutions that enhance our transformation story and build on our strong foundation with our current strategic & emerging partners.
What You'll Do
Bring to life our vision that "we accelerate the growth and innovation-at-scale of technology companies, becoming their trusted consulting partner of choice via our thought leadership and ability to consistently drive business outcomes."
Client Management:
-Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the technology industry. Ability to apply industry issues within a client setting and have a thoughtful point of view.
-Client Relationships: Has worked closely with Sales Executives, Capability Leads and Delivery Leaders to cultivate relationships at the EVP/C-level. Has managed escalations and works ahead at the C-level preventing surprises and mitigating risk when issues arise. Has trained and supported others in key operations functions.
-Portfolio Management: Has collaborated with the Sales Exec to create an account plan at a high complexity, multi-market account.
-Engagement Management: Has identified opportunities to engage SMEs to assist with or augment project delivery. Has helped to drive the thought leadership around improving our transformational customer love scores.
Account Leadership:
-Business Development: Has driven proposals and partners with Pursuit Team to develop and execute on sales strategy. Has led the negotiation and closing of opportunities.
-Financial Management: Has an understanding of nuances and differences from running operations at multiple accounts. Has experience knowing common approaches to working with procurement organizations and the inherent differences in procurement across client sizes and industries.
Leadership & Collaboration:
-Strategy: in close collaboration with local market leaders, align global account and local market strategies.
-Practice Collaboration: work collaboratively with Slalom practices to define service offerings that meet client needs, bring those offerings to-market, and deliver capabilities through project work.
-Public Relations: promote Slalom in the market by attending / speaking at industry events, panels, etc.
What You'll Bring
Professional Experience
-10+ years professional services account/delivery management experience with prior revenue targets of $5-10M+
-7+ years of relevant experience working with the technology industry, either in-house and/or consulting industry
Consulting
-Experience managing transformational programs that incorporate people, processes, and technology.
-Relevant experience managing to utilization targets (40%+ utilization)
-Hands-on contract negotiation experience with NDAs, CSAs, & SOWs
-Experience managing the performance of individual consultants, either direct reports and/or as members of project team
-Excellent negotiation, conflict management, problem solving and decision-making skills
-Superlative writing skills & deep experience with creating highly polished content for client executives
-Deep experience with oversight, governance, and quality assurance of all sold/managed engagements
-Maintains awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Client Partner - Technology
Slalom seeks a Greater Philadelphia based Client Partner to join the team to expand the Slalom brand within our Technology industry portfolio of accounts. You will work closely with capability leaders and other markets to collectively establish Slalom as the "go-to" consulting partner for transformation projects across business and technology. The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. This leader will also deliver solutions that enhance our transformation story and build on our strong foundation with our current strategic & emerging partners.
What You'll Do
Bring to life our vision that "we accelerate the growth and innovation-at-scale of technology companies, becoming their trusted consulting partner of choice via our thought leadership and ability to consistently drive business outcomes."
Client Management:
-Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the technology industry. Ability to apply industry issues within a client setting and have a thoughtful point of view.
-Client Relationships: Has worked closely with Sales Executives, Capability Leads and Delivery Leaders to cultivate relationships at the EVP/C-level. Has managed escalations and works ahead at the C-level preventing surprises and mitigating risk when issues arise. Has trained and supported others in key operations functions.
-Portfolio Management: Has collaborated with the Sales Exec to create an account plan at a high complexity, multi-market account.
-Engagement Management: Has identified opportunities to engage SMEs to assist with or augment project delivery. Has helped to drive the thought leadership around improving our transformational customer love scores.
Account Leadership:
-Business Development: Has driven proposals and partners with Pursuit Team to develop and execute on sales strategy. Has led the negotiation and closing of opportunities.
-Financial Management: Has an understanding of nuances and differences from running operations at multiple accounts. Has experience knowing common approaches to working with procurement organizations and the inherent differences in procurement across client sizes and industries.
Leadership & Collaboration:
-Strategy: in close collaboration with local market leaders, align global account and local market strategies.
-Practice Collaboration: work collaboratively with Slalom practices to define service offerings that meet client needs, bring those offerings to-market, and deliver capabilities through project work.
-Public Relations: promote Slalom in the market by attending / speaking at industry events, panels, etc.
What You'll Bring
Professional Experience
-10+ years professional services account/delivery management experience with prior revenue targets of $5-10M+
-7+ years of relevant experience working with the technology industry, either in-house and/or consulting industry
Consulting
-Experience managing transformational programs that incorporate people, processes, and technology.
-Relevant experience managing to utilization targets (40%+ utilization)
-Hands-on contract negotiation experience with NDAs, CSAs, & SOWs
-Experience managing the performance of individual consultants, either direct reports and/or as members of project team
-Excellent negotiation, conflict management, problem solving and decision-making skills
-Superlative writing skills & deep experience with creating highly polished content for client executives
-Deep experience with oversight, governance, and quality assurance of all sold/managed engagements
-Maintains awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.