Senior Enterprise Systems Administrator/Enterprise Systems Administrator - DOE - (RFT)
Apply NowCompany: Matanuska-Susitna Borough
Location: Palmer, AK 99645
Description:
Salary: $31.57 - $45.96 Hourly
Location : Palmer, AK
Job Type: Regular Full-Time
Job Number: 2025-00075
Department: Information Technology
Division: OIT - Cybersecurity & Application Operations
Opening Date: 04/14/2025
Closing Date: Continuous
Job Summary
This position is responsible for managing the Borough's information technology systems environment.
Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.
Hybrid-Telework options may be available for up to two days a week for eligible employees.
Pay Grade
R1 - R5 - DOE
M1 - M5 - DOE
Minimum Requirements
Senior Enterprise Systems Administrator:
Baccalaureate degree in a course of study related to the occupational field, post-secondary education or experience which provides the expertise required to perform effectively the functions of the position may substitute for the degree on a year-for-year basis.
Three (3) years of experience in the occupational field, sufficient to understand the major duties of the position. Relevant experience includes performing work in an IT field, including collaborating with users to define needs, troubleshooting issues, and designing effective solutions, demonstrating proficiency in testing and implementing network and systems infrastructure, managing enterprise infrastructure, and providing Tier 2 and Tier 3 technical support. Experience in installing and configuring software and hardware, training users, and creating support documentation is essential. Familiarity with project management, overseeing contractors, and coordinating with stakeholders is highly valued. Professional duties relevant to the work that will be performed may include analytical thinking, research and integration of new technologies while effectively communicating, translating and presenting technical concepts clearly to non-technical audiences.
Current industry standard certification in Microsoft, Cisco and/or VMware preferred.
Completion of Incident Command System (ICS) courses, ICS 100 and IS 700, within ninety (90) days of hire.
Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.
Must successfully pass a pre-employment background check.
Enterprise Systems Administrator:
Baccalaureate degree in a course of study related to the occupational field preferred, post-secondary education or experience which provides the expertise required to effectively perform the functions of the position may substitute for the degree on a year-for-year basis.
One (1) year of experience in the occupational field, sufficient to understand the major duties of the position. Relevant experience includes performing work in an IT field, including collaborating with users to define needs, troubleshooting issues, and designing effective solutions, demonstrating proficiency in testing and implementing network and systems infrastructure, managing enterprise infrastructure, and providing Tier 1 and Tier 2 technical support. Experience in installing and configuring software and hardware, training users, and creating support documentation is essential. Familiarity with project management, overseeing contractors, and coordinating with stakeholders is highly valued. Professional duties relevant to the work that will be performed may include analytical thinking, research and integration of new technologies while effectively communicating, translating and presenting technical concepts clearly to non-technical audiences.
Current industry standard certification in Microsoft, Cisco and/or VMware preferred.
Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.
Must successfully pass a pre-employment background check.
Duties/Responsibilities
Senior Enterprise Systems Administrator:
The Mat-Su Borough offers a variety of benefits to its eligible employees. These benefits include Health, dental and vision insurance, life insurance, accident and dismemberment (AD&D) insurance, retirement, supplemental benefits (in lieu of social security), deferred compensation, and an employee assistance program. Following is brief description of some of these benefits.
Health Insurance:
The Borough provides group health insurance to all Regular employees scheduled to work 30 or more hours per week. The plan includes medical, prescription, audio and optional dental and vision benefits. Coverage begins for the employee and family members the 1st of the month following date of employment. Family members include spouse and children under age 26. Beginning July 1, 2022, the amount charged to each employee, with a regular work week of 35 or more hours, will be based on which Tier you select and whether the optional vision/dental coverage is added. That amount will be divided between the first two paychecks of each month. The Borough will pay the remainder of the monthly costs. For employees working at least 30 hours but less than 40 hours a week, if the employee elects to be covered, the employee cost will also be based on the Tier selected and if the optional vision/dental coverage has been added.
Life & AD&D:
All regular full time or part time employees will have life insurance coverage provided by the Borough of $50,000 on themselves, $2,000 on their spouse and $1,000 on each qualified child. The benefit for Accidental Death & Dismemberment on the employee is $50,000.
Employees may purchase additional life insurance through the State of Alaska Supplemental Benefits System.
Retirement:
PERS Tier IV (applies to employees first entered into PERS service on or after July 1, 2006): Alaska Public Employees' Retirement System is mandatory with a contribution rate of 8%. The Borough portion is as follows: Defined Contribution Plan - 5%; Health Plan - 1.07%, Health Reimbursement Arrangement - $83.40 (per pay period), Occupational Death & Disability - .31%.
PERS Tier I, II, & III (applies to employees first entered into PERS service prior to July 1, 2006): Alaska Public Employees' Retirement System (PERS) is mandatory with a contribution rate of 6.75%. The Borough portion is 22%.
For further information, go to the state of Alaska's website at www.state.ak.us/drb.
Alaska Supplemental Benefits System:
The Supplemental Benefits System (SBS) is in lieu of Social Security and is mandatory. An employee contributes at 6.13% of gross wages, matched by the Borough (6.13%), on the present wage base of $132,900.
SBS offers other various benefit options which are fully explained on their website at www.state.ak.us/drb.
Deferred Compensation Plan:
The Borough offers a Deferred Compensation Plan to eligible employees. The maximum amount an employee may defer in any taxable year is 100% of taxable wages or $20,500, whichever is less. Employees over the age of 50 may contribute an additional $6,000 and ROTH $6,000.
Holidays:
The Borough recognizes 11 paid holidays (plus 1 floating holiday). Regular employees with a regularly scheduled work week of less than forty (40) hours shall receive holiday pay on a pro-rated basis.
Personal Leave:
Personal leave will begin accruing the first day employment, however, it will not be for until after the employee has completed three (3) months of service. Accrual rates are as follows:
0 through 1 years 5.9996 Hours per pay period
1 through 2 years 6.9227 Hours per pay period
3 through 5 years 8.7689 Hours per pay period
6 through 10 years 9.6919 Hours per pay period
11 years and longer 11.6378 Hours per pay period
Regular employees with a regularly scheduled work week of less than forty (40) hours shall accrue leave on a pro-rated basis.
Location : Palmer, AK
Job Type: Regular Full-Time
Job Number: 2025-00075
Department: Information Technology
Division: OIT - Cybersecurity & Application Operations
Opening Date: 04/14/2025
Closing Date: Continuous
Job Summary
This position is responsible for managing the Borough's information technology systems environment.
Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.
Hybrid-Telework options may be available for up to two days a week for eligible employees.
Pay Grade
R1 - R5 - DOE
M1 - M5 - DOE
Minimum Requirements
Senior Enterprise Systems Administrator:
Baccalaureate degree in a course of study related to the occupational field, post-secondary education or experience which provides the expertise required to perform effectively the functions of the position may substitute for the degree on a year-for-year basis.
Three (3) years of experience in the occupational field, sufficient to understand the major duties of the position. Relevant experience includes performing work in an IT field, including collaborating with users to define needs, troubleshooting issues, and designing effective solutions, demonstrating proficiency in testing and implementing network and systems infrastructure, managing enterprise infrastructure, and providing Tier 2 and Tier 3 technical support. Experience in installing and configuring software and hardware, training users, and creating support documentation is essential. Familiarity with project management, overseeing contractors, and coordinating with stakeholders is highly valued. Professional duties relevant to the work that will be performed may include analytical thinking, research and integration of new technologies while effectively communicating, translating and presenting technical concepts clearly to non-technical audiences.
Current industry standard certification in Microsoft, Cisco and/or VMware preferred.
Completion of Incident Command System (ICS) courses, ICS 100 and IS 700, within ninety (90) days of hire.
Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.
Must successfully pass a pre-employment background check.
Enterprise Systems Administrator:
Baccalaureate degree in a course of study related to the occupational field preferred, post-secondary education or experience which provides the expertise required to effectively perform the functions of the position may substitute for the degree on a year-for-year basis.
One (1) year of experience in the occupational field, sufficient to understand the major duties of the position. Relevant experience includes performing work in an IT field, including collaborating with users to define needs, troubleshooting issues, and designing effective solutions, demonstrating proficiency in testing and implementing network and systems infrastructure, managing enterprise infrastructure, and providing Tier 1 and Tier 2 technical support. Experience in installing and configuring software and hardware, training users, and creating support documentation is essential. Familiarity with project management, overseeing contractors, and coordinating with stakeholders is highly valued. Professional duties relevant to the work that will be performed may include analytical thinking, research and integration of new technologies while effectively communicating, translating and presenting technical concepts clearly to non-technical audiences.
Current industry standard certification in Microsoft, Cisco and/or VMware preferred.
Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.
Must successfully pass a pre-employment background check.
Duties/Responsibilities
Senior Enterprise Systems Administrator:
- Manages the operations and maintenance of server and network infrastructure, LAN/WAN, storage, email, routers, switches, anti-virus systems, security card access system, proxy servers, firewalls, remote access, backups, and spam and web filters.
- Installs, configures, administers, maintains, and secures the Borough's VMware environment.
- Coordinates and performs cabling installations as needed to facilitate network infrastructure changes, additions or enhancements; maintains network infrastructure including routers, switches, wireless networks, intersite connectivity, and internet access for all Borough sites.
- Manages backup and recovery of all Borough data and systems, including file data, servers, email, and user data.
- Develops and implements deployment and maintenance standards for configuration of servers and storage.
- Provides oversight and functional direction of assigned contractor daily activities.
- Supports industry best practices; researches and recommends new technologies, standards, processes, policies, and procedures.
- Alerts appropriate department personnel in the event of emergencies, outages, and other conditions requiring response.
- Ensure projects have appropriate stakeholder involvement, include clear and attainable scopes, deliverables and timelines, and are well executed and managed.
- Provides on-site IT support for emergency response drills and incidents.
- Performs related duties.
- Confers with Sr. Enterprise Systems Administrator and/or assigned users to define needs or problems; assists with management, operations and maintenance of server and network infrastructure, LAN/WAN, storage, email, routers, switches, anti-virus systems, security card access system, proxy servers, firewalls, remote access, backups, and spam and web filters. Installs, configures, administers, maintains, and secures the Borough's VMware environment.
- Coordinates and performs cabling installations as needed to facilitate network infrastructure changes, additions, or enhancements; maintains network infrastructure including routers, switches, wireless networks, inter-site connectivity, and internet access for all Borough sites.
- Manages backup and recovery of all Borough data and systems, including file data, servers, email, and user data.
- Develops and implements deployment and maintenance standards for configuration of servers and storage.
- Provides oversight and functional direction of assigned contractor daily activities.
- Supports industry best practices; researches and recommends new technologies, standards, processes, policies, and procedures.
- Alerts appropriate department personnel in the event of emergencies, outages, and other conditions requiring response.
- Ensure projects have appropriate stakeholder involvement, include clear and attainable scopes, deliverables, and timelines, and are well executed and managed.
The Mat-Su Borough offers a variety of benefits to its eligible employees. These benefits include Health, dental and vision insurance, life insurance, accident and dismemberment (AD&D) insurance, retirement, supplemental benefits (in lieu of social security), deferred compensation, and an employee assistance program. Following is brief description of some of these benefits.
Health Insurance:
The Borough provides group health insurance to all Regular employees scheduled to work 30 or more hours per week. The plan includes medical, prescription, audio and optional dental and vision benefits. Coverage begins for the employee and family members the 1st of the month following date of employment. Family members include spouse and children under age 26. Beginning July 1, 2022, the amount charged to each employee, with a regular work week of 35 or more hours, will be based on which Tier you select and whether the optional vision/dental coverage is added. That amount will be divided between the first two paychecks of each month. The Borough will pay the remainder of the monthly costs. For employees working at least 30 hours but less than 40 hours a week, if the employee elects to be covered, the employee cost will also be based on the Tier selected and if the optional vision/dental coverage has been added.
Life & AD&D:
All regular full time or part time employees will have life insurance coverage provided by the Borough of $50,000 on themselves, $2,000 on their spouse and $1,000 on each qualified child. The benefit for Accidental Death & Dismemberment on the employee is $50,000.
Employees may purchase additional life insurance through the State of Alaska Supplemental Benefits System.
Retirement:
PERS Tier IV (applies to employees first entered into PERS service on or after July 1, 2006): Alaska Public Employees' Retirement System is mandatory with a contribution rate of 8%. The Borough portion is as follows: Defined Contribution Plan - 5%; Health Plan - 1.07%, Health Reimbursement Arrangement - $83.40 (per pay period), Occupational Death & Disability - .31%.
PERS Tier I, II, & III (applies to employees first entered into PERS service prior to July 1, 2006): Alaska Public Employees' Retirement System (PERS) is mandatory with a contribution rate of 6.75%. The Borough portion is 22%.
For further information, go to the state of Alaska's website at www.state.ak.us/drb.
Alaska Supplemental Benefits System:
The Supplemental Benefits System (SBS) is in lieu of Social Security and is mandatory. An employee contributes at 6.13% of gross wages, matched by the Borough (6.13%), on the present wage base of $132,900.
SBS offers other various benefit options which are fully explained on their website at www.state.ak.us/drb.
Deferred Compensation Plan:
The Borough offers a Deferred Compensation Plan to eligible employees. The maximum amount an employee may defer in any taxable year is 100% of taxable wages or $20,500, whichever is less. Employees over the age of 50 may contribute an additional $6,000 and ROTH $6,000.
Holidays:
The Borough recognizes 11 paid holidays (plus 1 floating holiday). Regular employees with a regularly scheduled work week of less than forty (40) hours shall receive holiday pay on a pro-rated basis.
Personal Leave:
Personal leave will begin accruing the first day employment, however, it will not be for until after the employee has completed three (3) months of service. Accrual rates are as follows:
0 through 1 years 5.9996 Hours per pay period
1 through 2 years 6.9227 Hours per pay period
3 through 5 years 8.7689 Hours per pay period
6 through 10 years 9.6919 Hours per pay period
11 years and longer 11.6378 Hours per pay period
Regular employees with a regularly scheduled work week of less than forty (40) hours shall accrue leave on a pro-rated basis.