Digital & Tech Solutions Architect

About the Role:

As a CBRE Digital Strategy & Innovation Senior Manager, you will oversee a large team that focuses on the design, development, and administration of advanced applications.

This job is part of the Digital Strategy and Innovation job function. They are responsible for overseeing the implementation of new digital e-business options.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Develop the organization's digital strategy and create a digital roadmap to ensure alignment with business goals.
• Point of contact for implementing initiatives that integrate with the company's technology infrastructure.
• Provide insights and recommendations for improvement on initiatives.
• Provide advanced tiered digital & technology support for end users; troubleshoot complex technical problems.
• Design application development, infrastructure, or service standards. Report on support metrics to identify trends that warrant attention.
• Identify and solve technical and operational problems of complexity.
• Work with vendors to deliver updates, resolve issues, and manage product lifecycles.
• Serve as the digital & technology liaison for the area of responsibility, primarily for internal clients.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

What You'll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to guide and influence others either internally or externally to adopt a different point of view.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.

Why CBRE?

At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.

• CBRE named a Fortune's Most Admired Real Estate Company Fourteen years in a row
• CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U.S. federal government.
• Named a World's Most Ethical Company by Ethisphere for 11th consecutive year.
• Ranked #3 on Barron's Most Sustainable Company list

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).