Operations Manager 5 (Field Operations Project Manager)
Apply NowCompany: Intelliswift
Location: Plano, TX 75025
Description:
Pay rate range - $45/hr. to $47/hr. on W2
Hybrid 4-1 Sat- Sun as needed remote or in office
Top Skills:
'1. Analytical problem-solving
2. Reporting (Microsoft suite)
3. Time Management
Key Responsibilities:
Operational Management:
Monitor and optimize existing operational processes to maximize efficiency and productivity.
Identify areas for improvement and implement process changes.
Manage daily operations, including staffing schedules, resource allocation, and quality control.
Analyze operational data to identify trends and inform decision-making.
Ensure compliance with relevant regulations and standards.
Project Management:
Define project scope, goals, timelines, and budget.
Develop detailed project plans and work breakdown structures.
Lead cross-functional project teams, assigning tasks and managing dependencies.
Holding cross-functional team members accountable to project deadlines and deliverables
Monitor project progress against plan, identify potential risks, and implement mitigation strategies.
Communicate project status updates to stakeholders and senior management.
Facilitate project closure activities, including documentation and lessons learned.
Requirements:
Bachelor's Degree with 6+ years' experience preferably in business or project management; an MBA is preferred
Ideally, understands how to navigate organization and demonstrates an ability to drive for results
Experience in the customer service or telecommunications industry requiring account management, program management, business planning, project management, or equivalent work experience in planning or operations
Project management experience is required
Must have demonstrable experience in developing presentations using a variety of PC applications, including word processing, spreadsheets, and PowerPoint.
Necessary Skills and Attributes:
History of managing ambiguity and complexity, working well under stress
Highly organized and effective time management skills
Result-oriented focus with experience in framing planning
Ability to listen well, think strategically and creatively to solve problems, gain alignment, and gain action through influence
Exceptional oral presentation skills with proven ability to adapt approach based on audience; comfortable presenting to a diverse audience from C-level executives to retail sales associates
Analytical problem-solving and strategic thinking skills; quantitative analysis skills with the ability to develop and deliver a compelling story with data to support a position.
Team player - The ability to work either independently or in a team environment to achieve personal and team project goals, including the completion of assignments within and exceeding established time frames.
Adaptability and ability to work under pressure
Hybrid 4-1 Sat- Sun as needed remote or in office
Top Skills:
'1. Analytical problem-solving
2. Reporting (Microsoft suite)
3. Time Management
Key Responsibilities:
Operational Management:
Monitor and optimize existing operational processes to maximize efficiency and productivity.
Identify areas for improvement and implement process changes.
Manage daily operations, including staffing schedules, resource allocation, and quality control.
Analyze operational data to identify trends and inform decision-making.
Ensure compliance with relevant regulations and standards.
Project Management:
Define project scope, goals, timelines, and budget.
Develop detailed project plans and work breakdown structures.
Lead cross-functional project teams, assigning tasks and managing dependencies.
Holding cross-functional team members accountable to project deadlines and deliverables
Monitor project progress against plan, identify potential risks, and implement mitigation strategies.
Communicate project status updates to stakeholders and senior management.
Facilitate project closure activities, including documentation and lessons learned.
Requirements:
Bachelor's Degree with 6+ years' experience preferably in business or project management; an MBA is preferred
Ideally, understands how to navigate organization and demonstrates an ability to drive for results
Experience in the customer service or telecommunications industry requiring account management, program management, business planning, project management, or equivalent work experience in planning or operations
Project management experience is required
Must have demonstrable experience in developing presentations using a variety of PC applications, including word processing, spreadsheets, and PowerPoint.
Necessary Skills and Attributes:
History of managing ambiguity and complexity, working well under stress
Highly organized and effective time management skills
Result-oriented focus with experience in framing planning
Ability to listen well, think strategically and creatively to solve problems, gain alignment, and gain action through influence
Exceptional oral presentation skills with proven ability to adapt approach based on audience; comfortable presenting to a diverse audience from C-level executives to retail sales associates
Analytical problem-solving and strategic thinking skills; quantitative analysis skills with the ability to develop and deliver a compelling story with data to support a position.
Team player - The ability to work either independently or in a team environment to achieve personal and team project goals, including the completion of assignments within and exceeding established time frames.
Adaptability and ability to work under pressure