Residential Development Manager - Nashville, TN

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
Responsible for managing residential development professional team's efforts to maximize sales revenue and meet corporate objectives. Assists with the execution of strategies to increase and retain residential new build and developments. Manages the team's activities to ensure company services (residential and business) are available prior to first occupancy in residential and mixed-use developments. Works across units to deliver quality customer service to all accounts. Oversees outreach activities. May manage a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.

Job Description

Core Responsibilities

• Leads the execution of strategies and tactics to improve and secure residential customer growth in new build privately owned multi-dwelling properties/communities, single family and mixed use developments.
• Builds and maintains a targeted market development plan by conducting in-depth research and analysis of territories. Partners to identify and market to property managers, developers, consultants and other key stakeholders to drive awareness, product literacy and product advocacy for company services.
• Ensures the team is coordinating the installation of courtesy service and common area accounts.
• Facilitates the team's efforts to work with the various sales teams to develop and maintain relationships with developers and builders in order to secure right of entry and easement agreements.
• Lead the partnership with sales engineers to ensure the right products and services are being presented, offered and installed for the customer. Work with the sales engineer to establish and attend regular training sessions on new products and existing services.
• Works with the community account representative leadership and direct sales leadership to ensure seamless handoff and ownership of multifamily or single family developments respectively to drive sales and penetration of company products and services.
• Manages the team's efforts to implement company products and services in new developments 30 days prior to first occupancy.
• Manages the team's efforts to ensure the implementation of right of access agreements and bulk service agreements as applicable.
• Establishes partnerships and coordinates efforts with other internal organizations to ensure maximum effectiveness of the sales organization.
• Manages outreach initiatives including presentations, meetings and social activities with builders, developers and the general community and other key stakeholders or influences.
• Develops, plans, residential development professionals to ensure product fluency and effectiveness, market development and project management success.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills
Business Development, Business Development Management, Leadership

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.