Director, Sales Operations
Apply NowCompany: Align Technology, Inc
Location: Raleigh, NC 27610
Description:
Director, Sales Operations
Department: Sales
Employment Type: Full Time
Location: US-North Carolina-Raleigh
Compensation: $177,067 - $223,539 / year
Description
The Director, Sales Operations will be responsible for driving sales strategy, optimizing work processes, establishing/enhancing KPIs, and sales enablement technology/automation solutions from inception to execution. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations. The Director, Sales Operations will support analytics, compensation, and Salesforce infrastructure.
Key Responsibilities
Ability to travel 10% of the time
Department: Sales
Employment Type: Full Time
Location: US-North Carolina-Raleigh
Compensation: $177,067 - $223,539 / year
Description
The Director, Sales Operations will be responsible for driving sales strategy, optimizing work processes, establishing/enhancing KPIs, and sales enablement technology/automation solutions from inception to execution. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations. The Director, Sales Operations will support analytics, compensation, and Salesforce infrastructure.
Key Responsibilities
- Lead strategy related to sales process, productivity, territory management, and point-of-sale effectiveness.
- Ensure current tools and processes are designed to generate sales effectiveness, remove roadblocks, and drive efficiencies in the field.
- Proficient in compensation planning, plan effectiveness, GTM strategy, developing and tracking KPIs.
- Utilize a product development approach to lead and design long term vision for Salesforce.com to ensure its maximum potential.
- Enable two-way communication to stakeholders by leveraging and utilizing industry best practices, data, and insights.
- Lead Sales Operations organization in development of necessary IT requirements to support the Americas Sales and Marketing teams.
- Must be a technology-enthusiast leading several platforms including SFDC.
- Collaborate with cross-functional partners to lead/support quotas, accrual runs, and compensation planning for AMS.
- Lead a team of Sales Operations leaders to simplify the complex and communicate with stakeholders.
- Collaborate with sales leadership and internal stakeholders to define skill gaps, desired outcomes, and success criteria.
- In partnership with Marketing leaders, define and prioritize GTM approach while utilizing customer segmentation and targeting.
- Bachelor's Degree or equivalent, MBA Preferred.
- Minimum 12 years in sales operations, strong analytics experience, and optimizing work processes
- Proficient in programming and analytical skills: MS Office (Excel, PPT), Salesforce, SQL, PowerBI, and mapping software.
- Multinational experience with demonstrated ability to manage remote teams preferred.
- Sales Management and medical/pharma experience preferred.
- Customer-oriented with a passion for delivering results and an ability to inspire their team to do the same.
- Strategic thinker with a Sales mindset to build win/win scenarios to drive impactful deliverables and outcomes.
- Proficiency in building models using MS Excel with ability to draw inferences and insights.
Ability to travel 10% of the time