Addiction Program Admin
Apply NowCompany: NYC Health + Hospitals
Location: New York, NY 10025
Description:
Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
Purpose of Position:
The Addiction Program Administrator oversees the multidisciplinary team, and plans, directs, and oversees daily operations of substance use disorder (SUD) treatment programs. Fosters a culturally sensitive service delivery system to advance an organizational climate that promotes continuous improvement and excellence in patient care. Ensures optimal utilization of resources and services and compliance with all applicable local, state, and federal rules and regulations and NYC Health + Hospitals standards of care to improve outcomes and the patient experience.
Essential Duties and Responsibilities:
1. Leads the overall day-to-day operations of SUD treatment programs and initiatives by assessing goals and determining priorities, following evidenced-based guidelines and regulatory requirements and managing/directing assigned program staff.
2. In collaboration with appropriate senior leadership, clinical staff, community leaders and regulatory and/or accrediting agencies, develops a plan for service provision and a clearly defined scope of services; provides recovery/treatment planning oversight, and ensures provision of appropriate services to special populations.
3. Participates in the development and planning of SUD programs' policies, procedures, and standards, and effectively communicates them to leadership and staff. Conducts ongoing review of existing policies and standard operating procedures to identify gaps or discrepancies and implement revisions, as necessary.
4. Ensures prompt and accurate review of, accessibility to, and compliance with all licensing and regulatory requirements, including maintenance of required certification(s) and completion of continuing education and required trainings by SUD treatment program staff.
5. Provides general oversight of patient care, to ensure patients have suitable and comprehensive plans that address their mental physical and/or behavioral needs and receive services and support necessary to achieve and sustain recovery and self-sufficiency through effective case and care management.
6. Develops and implements systems to support effective operations of programs, achievement and sustainability of patient recovery, appropriate counseling services and education, and ensures effective outcomes and cost-effectiveness. Monitors, and evaluates the impact and effectiveness of programs and activities and measures overall System performance against strategic goals and reports on progress. Develops, administers, and adheres to key performance indicators and other data measures.
7. Serves as a liaison and builds and maintains partnerships with the public, private and community organizations and agencies, in order to render advice on program policies and seek improvement in program's activities, to maximize effectiveness and efficiency of services.
8. Facilitates access to recovery support services by ensuring appropriate referrals and provides resources to the patient, patients' families and significant others to maintain continued improvement and successful outcomes upon completion of the treatment program.
9. Develops and evaluates multidisciplinary in-service training and employee development programs, and ensures staff are adequately trained; establishes high-levels of quality, accuracy, and process consistency, and ensures that programs have a beneficial impact on staff performance and service outcomes.
10. Monitors, reviews and evaluates the work and job performance of staff; provides feedback, and recommends personnel actions to maintain high standards of clinical care; prepares and assigns work schedules.
Minimum Qualifications
Qualification Requirements (effective July 1, 2018) for all newly-hired employees and for assignments to OASAS-certified treatment programs:
Any individual working in a NYS Office of Addiction Services and Supports (OASAS)-Certified Treatment Program or newly-hired into the System in the title of Addiction Program Administrator in a NYC Health + Hospitals health care setting must have proof of completion of OASAS "Supporting Recovery with Medications for Addiction Treatment (MAT)" training.
1. Valid Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Other QHP Master Counselor Status as defined in Section 800.4 (U) of the OASAS Treatment Services: General Provisions, Title 14 NYCRR Part 800 (https://oasas.ny.gov/system/files/documents/2022/09/800.pdf), including completion of the 30-hour OASAS Clinical Foundations I & II training; and
2. Seven (7) years of experience directing, developing, improving, implementing and sustaining strategic plans and operations for substance use disorder programs, and performing other related functions in a hospital or a health care setting, five (5) years of which must have been in a responsible administrative or managerial capacity; or
3. Satisfactory equivalent of education, training and/or experience. However, all must have CASAC or Other QHP Master Counselor Status, including 30-hour OASAS Clinical Supervision Foundations I & II training.
NYC Health and Hospitals offers a competitive benefits package that includes:
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
Purpose of Position:
The Addiction Program Administrator oversees the multidisciplinary team, and plans, directs, and oversees daily operations of substance use disorder (SUD) treatment programs. Fosters a culturally sensitive service delivery system to advance an organizational climate that promotes continuous improvement and excellence in patient care. Ensures optimal utilization of resources and services and compliance with all applicable local, state, and federal rules and regulations and NYC Health + Hospitals standards of care to improve outcomes and the patient experience.
Essential Duties and Responsibilities:
1. Leads the overall day-to-day operations of SUD treatment programs and initiatives by assessing goals and determining priorities, following evidenced-based guidelines and regulatory requirements and managing/directing assigned program staff.
2. In collaboration with appropriate senior leadership, clinical staff, community leaders and regulatory and/or accrediting agencies, develops a plan for service provision and a clearly defined scope of services; provides recovery/treatment planning oversight, and ensures provision of appropriate services to special populations.
3. Participates in the development and planning of SUD programs' policies, procedures, and standards, and effectively communicates them to leadership and staff. Conducts ongoing review of existing policies and standard operating procedures to identify gaps or discrepancies and implement revisions, as necessary.
4. Ensures prompt and accurate review of, accessibility to, and compliance with all licensing and regulatory requirements, including maintenance of required certification(s) and completion of continuing education and required trainings by SUD treatment program staff.
5. Provides general oversight of patient care, to ensure patients have suitable and comprehensive plans that address their mental physical and/or behavioral needs and receive services and support necessary to achieve and sustain recovery and self-sufficiency through effective case and care management.
6. Develops and implements systems to support effective operations of programs, achievement and sustainability of patient recovery, appropriate counseling services and education, and ensures effective outcomes and cost-effectiveness. Monitors, and evaluates the impact and effectiveness of programs and activities and measures overall System performance against strategic goals and reports on progress. Develops, administers, and adheres to key performance indicators and other data measures.
7. Serves as a liaison and builds and maintains partnerships with the public, private and community organizations and agencies, in order to render advice on program policies and seek improvement in program's activities, to maximize effectiveness and efficiency of services.
8. Facilitates access to recovery support services by ensuring appropriate referrals and provides resources to the patient, patients' families and significant others to maintain continued improvement and successful outcomes upon completion of the treatment program.
9. Develops and evaluates multidisciplinary in-service training and employee development programs, and ensures staff are adequately trained; establishes high-levels of quality, accuracy, and process consistency, and ensures that programs have a beneficial impact on staff performance and service outcomes.
10. Monitors, reviews and evaluates the work and job performance of staff; provides feedback, and recommends personnel actions to maintain high standards of clinical care; prepares and assigns work schedules.
Minimum Qualifications
Qualification Requirements (effective July 1, 2018) for all newly-hired employees and for assignments to OASAS-certified treatment programs:
Any individual working in a NYS Office of Addiction Services and Supports (OASAS)-Certified Treatment Program or newly-hired into the System in the title of Addiction Program Administrator in a NYC Health + Hospitals health care setting must have proof of completion of OASAS "Supporting Recovery with Medications for Addiction Treatment (MAT)" training.
1. Valid Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Other QHP Master Counselor Status as defined in Section 800.4 (U) of the OASAS Treatment Services: General Provisions, Title 14 NYCRR Part 800 (https://oasas.ny.gov/system/files/documents/2022/09/800.pdf), including completion of the 30-hour OASAS Clinical Foundations I & II training; and
2. Seven (7) years of experience directing, developing, improving, implementing and sustaining strategic plans and operations for substance use disorder programs, and performing other related functions in a hospital or a health care setting, five (5) years of which must have been in a responsible administrative or managerial capacity; or
3. Satisfactory equivalent of education, training and/or experience. However, all must have CASAC or Other QHP Master Counselor Status, including 30-hour OASAS Clinical Supervision Foundations I & II training.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs